Mattenhofweg 3, 77723 Gengenbach, Germany
#10 of 29 hotels in Gengenbach
Guests' ChoiceBased on 82 hotel reviews
9.0Cleanliness
9.4
Comfort
9.2
Location
9.0
Facilities
9.0
Staff
9.5
Value for money
9.0
Free WiFi
9.1
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 25 June 2024
Elaine
United StatesCan’t say enough good things about this hotel. Location is wonderful and the restaurant is excellent. Great place to relax and the town is charming.
Stayed in June 2024
Reviewed: 22 June 2024
Gil
United KingdomSadly, there was no air conditioning in the room
Fabulous location, first class breakfast and ample car parking. Just a 13 minute walk downhill into the old town would recommend this place for sure
Stayed in June 2024
Reviewed: 28 May 2024
Adi
IsraelWe loved the atmosphere, and the dinner.
Stayed in May 2024
Reviewed: 22 April 2024
Pia
NetherlandsAn overall pleasant feeling in the hotel, the restaurant as the surroundings.
Stayed in April 2024
Reviewed: 18 April 2024
Minto
United Arab Emiratesreception is on the first floor and is slightly confusing when we reach the hotel. otherwise the hotel looks brand new and rooms are very comfortable.
Excellent breakfast with wide verity of food. great seating arrangement in the restaurant. parking was awesome. excellent view from the room. conveniently located next to the old town
Stayed in March 2024
Reviewed: 29 January 2024
John
United KingdomRooms could have a bit more character but otherwise a great place to stay and really good value for money. It's a shame that the restaurant was closed on Tuesday and Wednesday but a minor gripe.
Very decent, clean rooms. Fantastic, typically German buffet breakfast. Excellent restaurant with friendly staff.
Stayed in January 2024
Reviewed: 21 December 2023
Daniil
AustraliaViews were great! Common areas clean, quiet and pleasant to stay. Overally, we've been very pleased with hotel exceeding our expectations.
Stayed in December 2023
Reviewed: 29 September 2023
Thomas
ItalyVery nice with the cows in the field just outside the room. Staff very nice as well.
Stayed in September 2023
Reviewed: 5 September 2023
William
IrelandEverything was really lovely. The food was great.
Stayed in August 2023
Reviewed: 24 August 2023
Judy
United Kingdomit was perfect.
Wonderful, stylish hotel with very friendly, helpful staff. Breakfast was great and the evening meal in the restaurant was exceptional.
Stayed in August 2023
Reviewed: 20 August 2023
Maria
NetherlandsNothing
Amazing hospitality, view and food! Extremely comfortable beds. Superb!!
Stayed in August 2023
Reviewed: 16 August 2023
Chitralekha
GermanyNothing at all.
Breakfast was amazing, rooms very comfortable and clean, and the location stunning. The staff were also very helpful -- even gave us a ride into town after we checked out!
Stayed in July 2023
Reviewed: 15 August 2023
Irene
United KingdomThere was nothing I didn’t like. I would say breakfast could have been more varied with more hot options. It is clearly a hotel much favoured by German tourists so perhaps this is the traditional German breakfast!
Lovely hotel located in green area of Gengenbach. We had a deluxe room with balcony looking out at greenery. Very pleasant and peaceful. The staff were superb. Very professional and courteous. We were provided with a shuttle pick up from the station which was very kind.
Stayed in August 2023
Reviewed: 30 July 2023
Emma
United Kingdomrestaurant was closed.
clean and comfortable lovely wine!
Stayed in July 2023
Reviewed: 30 July 2023
Georgina
AustraliaA little on the expensive side.
Generous room and bathrooms size. Very clean. Great breakfast. Staff super friendly.
Stayed in July 2023
Reviewed: 19 July 2023
Luc
BelgiumAirco is a bonus (37°)
Super holiday with super service and food! Very nice people and again thank you for sending over what we forgot when we left.
Stayed in July 2023
Reviewed: 12 July 2023
David
CanadaNo suppers on Tuesday and Wednesday
Stayed in June 2023
Reviewed: 28 June 2023
Wallis
United KingdomNothing
Good location They offered a wonderful service even a charger for our electric car.!
Stayed in June 2023
Reviewed: 28 June 2023
Rosalind
United KingdomNothing to do with the hotel Traffic diversion on road from Gegenbach made access difficult
Excellent breakfast Staff very helpful Evening meal freshly cooked and delicious
Stayed in June 2023
Reviewed: 26 June 2023
Robert
United KingdomNothing
Absolutely everything! Location, restaurant, room, customer service…all excellent
Stayed in June 2023
Reviewed: 5 June 2023
Julie
AustriaEverything was beautiful, Clean and comfortable. Would definitely stay again, without hesitation.
Stayed in June 2023
Reviewed: 13 May 2023
Jean
FranceSpacious room, excellent location ,extremely helpful staff
Stayed in May 2023
Reviewed: 11 May 2023
Adam
United Kingdomtwo single mattress, a normal double would of been better
location was amazing
Stayed in May 2023
Reviewed: 24 April 2023
Fibri
BelgiumTV! The hotel claims to have satellite TV but most of the channels weren't working and the rest were in German or Spanish. Only channels in English: BBC World, Sky News and Bloomberg. I don't go on holiday to watch TV, but still I expect that 'satellite' means a range of channels in different languages.
Excellent breakfast buffet including eggs cooked to order. Restaurant was of a high standard and fair price. Perfect room: everything in perfect condition, extremely clean, comfy beds, good-sized bathroom, nice balcony with morning sun. Very nice walks straight from the hotel. For dinner, book the restaurant in advance to secure a table.
Stayed in April 2023
Valdosta, USA
Inverness, UK
Monção, Portugal
Vacheresse, France
Rome, Italy
Wick, UK
Sosnówka, Poland
Seogwipo, South Korea
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content