Couldn’t get the AC to work and to the front it is quite loud with the street

Massive rooms, have a little kitchenette, great bathroom and comfortable bed

Stayed in September 2024

Water tap leaking in the bathroom - please fix it- it is really waste of water. I booked hotel parking place well in advance but when we were on the way with our car from Poland I was informed that car place will not be available with a "strange" excuse from reception guy that the lift is being renovated. Strange, because other guests were using the parking place. In the end we found a parking place close to the hotel, but frankly, I don't like to be surprised like this....

Room 116 - spacious and quiet room with modern furniture: double king size bed, comfortable pillows, table, three chairs, flat tv, sofa,another small sofa in front of the bed, USB, balcony with a view garden/ backyard. There is also small kitchenette, very well equipped: plates, forks, knives, cordless kettle, coffee machine, dish washing machine, cooking place etc. Very nice bathroom with large shower, fresh, white towels, liquid soap, hair dryer... Hotel is located around 20-30 minutes walk from Potsdam city center, but it is quite nice area for a walk with places to eat and shopping area. It takes around the same time to walk to Sansoucci Park. We stayed one and half day, but now I know that it was not enough time - there is so much to see in Potsdam: we did visit Cecilienhof, Sanssouci Palace, Old Mill, new Guest Palace , Chinese House and New Palace ( DON'T MISS TO VISIT NEW PALACE - IT IS A CHERRY ON THE CAKE - a must to see!!!). There are also food stores a few minutes walk: Kaufland and Lidl, so you can buy food to cook there. I highly recommed the hotel - I am sure you will enjoy the stay in the and in Potsdam...

Stayed in September 2024

Parking was a problem and eventually we realised we'd be best off leaving the car in the 24-hour garage in the middle of town. It would have been good to know this before arriving.

Very nice hotel with good facilities. Ideal for both a short or longer stay. Not in the centre of town but good access using public transport.

Stayed in September 2024

One of the windows was missing the curtains, which affected our intimacy, as other guests could easily see us from their balconies which actually happened.

The staff was friendly and the room was nicely furnished and decently clean.

Stayed in August 2024

The apartment was spacious and equipped with many appliances. There were a toaster, an electric kettle, hobs for cooking, a coffee machine with two free pods (additional ones can be bought at the reception for 0.50€), and even a dishwasher. In spite of the apartment windows being above a street with a lot of traffic, the apartment was extremely quiet, since the windows were perfectly soundproof. The bathroom was spacious and there were soap dispensers near the washbasin and in the shower. The Charlottenhof train station is just 2 minutes away on foot (1 minute if you run!), so the location is ideal. The staff was very friendly and kind.

Stayed in September 2024

To be honest, everything was great. Of course, the hotel is right next to to a train track and a at a major street that also has a tram line; but it seems the owners were aware of that as when the (sound-proofed) windows are closed you'll hear neither the trains, nor the tram, nor traffic. The only "weird" thing was that my room had a door to the adjacent apartment which was locked with a special electronic lock though. I guess this would've made it possible to make two apartments into one for families or similar. I didn't mind it, but I could sometimes here the damp voices of the people in the other apartment during the day (though never at night).

Great and very new apartment with a little kitchen area (including a dishwasher!), a sofa, a dining table, and a bed; plus a walk-in shower in the (separate) bathroom. Everything was in great condition and I was pleasantly surprised by the high standard of the apartment and the facilities. Given that it's also very close to a tram and s-bahn stop, I think this is a very good location and deal not just for business travellers but also for tourists.

Stayed in September 2024

Nothing

Spacious, v well equipped, brand new and good location to walk to Sanssouci, plus a 1 minute walk from Charlottenhof station- brilliant!

Stayed in September 2024

Maybe only the capsules for the coffee machine could be provided more :)

Very comfortable aparthotel, in a very convenient location and well supplied with all you need for a living.

Stayed in September 2024

The room we booked was on the main street and consequently noisy. We had to change it for a room on the inner courtyard on a higher floor for a supplement. Parking had to be booked and this was not stated in the property description. The staff however allowed us to use the handicapped parking for two days.

The room that we finally got was quiet and spacious. The location is excellent.

Stayed in July 2024

Nothing.

Super location, I loved it. Nothing to complain.

Stayed in August 2024

Booking parking at the hotel is essential if coming by car but when we arrived the booking hadn’t been completed by the hotel despite the confirmation that we had received. In the room there was a loud fan that could not be turned off. Two rooms share one balcony.

Spacious and modern. Located close to the Sans Soucis Park. Our room on the courtyard side was quiet.

Stayed in August 2024

We ran out of toilet paper twice, it would be great to provide a little more to begin with. At some point, other hotel guests complained that the air conditioning was too cold which resulted in it getting turned off for the whole building. This was not ideal during a heat wave but once we told staff that our AC wasn’t working they turned it back on for our unit.

As a couple we love to stay somewhere we can prepare our own meals while on vacation. The small kitchen was so functional and everything was super clean and modern. Staff was super friendly as well.

Stayed in August 2024

Some of the staff members could have better communication skills

The apartment has a well-equipped kitchen, we bought food in a nearby supermarket. The cultural town center is in a walking distance.

Stayed in August 2024

The room was huge and great service!

Stayed in July 2024

- The button to regulate the flow of water in the shower is very difficult to move when you are wet because your hand slip and you don’t have grip - AC didn’t seem to work well so it was a bit too hot in the room during the night

- Spacious room - Very well isolated despite the proximity to the train rails and the street - Equipped with everything needed (big closet, sofa, kitchen, etc) - Clean

Stayed in July 2024

Had booked the apartment for 3 of us (emailed the property earlier to ask for an extra bed, to which they sais Yes, at an extra cost.) But had to move room, for the extra bed, €40 extra person per day. The bin was broken. Property states they have parking, but be warned You need to book it in advance, as very limited.

Nicely decorated apartment.

Stayed in June 2024

Breakfast option was very poor.

Stayed in July 2024

AC could have been available

All modern fixtures and fittings and beds very comfortable

Stayed in July 2024

The best apartment I have ever rent!

Stayed in July 2024

No hair dryer in room. WiFi Internet stopped working halfway during the stay which was a shame. Location slightly out, but somewhat close to Sancoucci Palace.

Big room with living area and balcony, kitchen and kettle, comfortable bed, new and modern design place. Free coffee and tea in lobby area, a nice touch. Lovely staff, easy check in and out.

Stayed in June 2024

AC wasn’t up to the level you would need in summer. You couldn’t manipulate AC by yourself/ it was automatically set, but not on acceptable level.

Free coffee in lobby

Stayed in June 2024

Communication before arrival, response was very late. We had to send reminders.

The receptionist when we came was super nice. She helped us to get into the room earlier as we had to go to Berlin for a football game. She found us a parking spot in the garage no matter before we came. we received feedback from the hotel that there is no parking place for us. Good location next to the trains.

Stayed in June 2024

Everything clean, free coffee, tea in the reception room. Nice location, near public transport. Not far from palaces.

Stayed in June 2024

The car park service needs to be booked, very limited slot and it's not free. Hard to find 24hr parking space in Potsdam. Only shower gel provide (it said 2 in 1, but it's not that good for hair), no shaving tool/ tooth brush. I stayed a week, and they only have one time free room cleaning service, and you have to talk to the front desk before. The table and chair on the balcony is very dirty and dusty. The TV channel it has are boring channel, but you can stream from your own device.

It has washing machine for clothes, it's free. But no drying machine. But also you can dry it in your bathroom, it will dry overnight even Jeans. It's close to bus and tram station, a lot of restaurants close by, also a Kaufland (supermarket) about 20 mins away. You can buy food there and cook in your room.

Stayed in May 2024