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  5. Reviews of Smart Stay Hotel Station

Reviews of Smart Stay Hotel Station This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services offered. It is based on a self-evaluation by the property. Use this rating to help choose your stay!

Schützenstraße 7, Ludwigsvorstadt, 80335 Munich, Germany

#369 of 394 hotels in Munich

Guests' Choice

Review score

Based on 1013 hotel reviews

6.7

Score breakdown

  • Cleanliness

    7.1

  • Comfort

    7.1

  • Location

    8.8

  • Facilities

    6.9

  • Staff

    8.2

  • Value for money

    7.2

  • Free WiFi

    7.3

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Showing 76 – 100

  • Reviewed: 1 October 2023

    7.0
    Good value for money.
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Would be better if can provide air-conditioning in the rooms.

    Good location, close to shops and attractions. Friendly staff.

    Stayed in September 2023

  • Reviewed: 29 September 2023

    8.0
    It was good and relaxing
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Toilet seat was broken

    Location, staff are friendly and helpful

    Stayed in September 2023

  • Reviewed: 29 September 2023

    6.0
    Pleasant
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Temperature control didn’t work so the room was hit and the double too doesn’t have a double bed - it’s 2 singles pushed together

    Great location and friendly staff

    Stayed in September 2023

  • Reviewed: 26 September 2023

    8.0
    It was a good stay, staff were very friendly and helpful, location was great.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    There was an issue with the water drainage in the shower, also it wasn’t sound proved and no air conditioning

    Location, good room freshly renovated and clean. Good shower

    Stayed in September 2023

  • Reviewed: 22 September 2023

    8.0
    Very good location
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Nothing

    The location is great, near the main station, U bahn, S bahn, bus, tram... but don't just Google, it took me around for almost 1hr at midnight.

    Stayed in September 2023

  • Reviewed: 19 September 2023

    6.0
    The staff was very nice but the room was much too small and too hot with no air conditioner.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 4 nights
    • Submitted via mobile

    No air conditioner, no air flow unless you propped the room door open with a chair and had the window wide open, the room was so small there was no room to open your luggage except on your bed, and so small you couldn't even walk around at the same time, the wall next to the bed was so dirty with scuff marks, should be repainted or at least try to clean. The floor was rather dirty when we arrived. The room window opens up to the noisy city below and it it's very loud until around 3 or 4am.

    The entry way and dining room is nice. The staff were nice.

    Stayed in September 2023

  • Reviewed: 12 September 2023

    7.0
    Good value for Money
    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 1 night

    My Room could definitely of been cleaner

    Location and friendly staff

    Stayed in September 2023

  • Reviewed: 9 September 2023

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    friendly reception clean hotel nice room and very close to everywhere... i will stay again in this hotel when iam comback to Munich

    Stayed in September 2023

  • Reviewed: 1 September 2023

    8.0
    Stay at this hotel was pleasant
    • Leisure trip
    • Group
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Depends on the room you have but you can hear the noise from the street which can be annoying at night. The bathroom could be a bit more clean.

    The location of the hotel is great, very close to the center and to the train station. The rooms are comfortable.

    Stayed in August 2023

  • Reviewed: 18 August 2023

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    Had to check in spontaneous bc my train got canceled. The staff was very nice and helpful. Bed was comfy!!

    Stayed in August 2023

  • Reviewed: 16 August 2023

    7.0
    In general I was satisfy with hotel and the living, the reception was nice and friendly.
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 5 nights
    • Submitted via mobile

    Wifi was weak and slow, rooms are not spacious, ventilation system not working.

    I arrived late, the welcome from the reception was nice, easy to find the place, easy access to old town and around , nearby metro, central station,restaurant,,, good location, room was clean but small , good price to stay.

    Stayed in August 2023

  • Reviewed: 16 August 2023

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Location is perfect

    Stayed in August 2023

  • Reviewed: 14 August 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    One of the towels in the bathroom was already used and dirty. They just folded it up and let us use it.

    The staff was really kind and the location is close to the center.

    Stayed in August 2023

  • Reviewed: 13 August 2023

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 1 night

    First room was dusty and the shower drain did not work at all, second had not been cleaned at all (wet towels etc) and third the shower drain was very slow, bathroom bin hadn't been emptied and some of the light switches didn't work. But by then we were exhausted and couldn't face changing rooms for a third time in 15 mins so put up with it for one night.

    Location is very good, and woman on the desk was very friendly and helpful

    Stayed in August 2023

  • Reviewed: 2 August 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 5 nights
    • Submitted via mobile

    Stayed 5 nights, asked for more toiletpaper/towels on the morning of the 3rd day and did not receive any till the evening of the 4th day. Otherwise great stay. Construction beginning outside of window early hours of the morning made it difficult to sleep.

    Great location, clean facility, and helpful staff. Walking distance to old town, tram station and metro.

    Stayed in August 2023

  • Reviewed: 30 July 2023

    6.0
    You get what you pay for
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    I guess the hotel is exactly what you pay for. Pictures of the room (especially 1 person room) are made with the widest lens possible. Just enough room to move around. Room was a bit dirty with hairs in the bed.

    The location was great. Nice in the city center and the room was somewhat quiet. You do hear the blowdryer from the other room though.

    Stayed in July 2023

  • Reviewed: 18 July 2023

    8.0
    Good value
    • Business trip
    • Group
    • Twin Room
    • Stayed 2 nights

    I was there during a time of a heatwave and the room had no AC, so it was a bit hard to sleep, but that is understandable. There was some forgotten dust at the top shelf which made my clothes dusty.

    Room was nice, clean. Staff was friendly and helpful (Lack of wifi in the lobby? Let us turn some hotspot on for you. You want just a cup of tea? Free of charge, help yourself.). Good central location near train and bus central stations.

    Stayed in July 2023

  • Reviewed: 16 July 2023

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    It is a busy area, so there is noise from the street with trams running late and people outside.

    Central location good for exploring Munich old town and getting trains and trams. Comfortable room with nice bathroom. Staff helpful in moving us to a different room due to broken window.

    Stayed in July 2023

  • Reviewed: 13 July 2023

    7.0
    Fine for the many but there are much better places to stay for the same money. Unfortunately already booked at that time
    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Two things: - lack of air conditioning which was kinda painful when there is 34 degrees outside - the double bed consists of two mattresses which were not tight together in any way. I was there alone so it wasn't a problem, but if my girlfriend was there i would have problem with receding mattresses :)

    Clean, everything was high quality and well prepared.

    Stayed in July 2023

  • Reviewed: 13 July 2023

    6.0
    Ok!
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Clean and modern Fantastic location

    Enjoyed my stay location was fantastic Rooms where nice but small not big enough for a couple We asked hotel for somthing for special occasion as it was our anniversary and got nothing after reply syaing they would cater Was charged €10 for two bottles water and other guests where given for free Then charged €2 for small and again other guests revived for free Room door did not properly close and bird pushed door open No AC ROOMS far to warm

    Stayed in July 2023

  • Reviewed: 7 July 2023

    6.0
    Good location
    • Business trip
    • People with friends
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Small room

    Good location

    Stayed in July 2023

  • Reviewed: 5 July 2023

    6.0
    OK for a short stay
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 3 nights
    • Submitted via mobile

    No air con - apparently that was stated in Booking.com? Luckily had windows to open, but that meant lots of noise from neighbouring building site. TV didn’t work even after I asked twice at reception. Lots of little things e.g. hole in the ceiling with wires poking out, dirty towel one day etc.

    Great location near both main train station and town. Typical budget hotel - had what was needed but no frills. Comfortable bed and nice bathroom. Good wifi. Yes reception being renovated but not an issue at all.

    Stayed in July 2023

  • Reviewed: 4 July 2023

    7.0
    nice but becomes pricy with a car
    • Leisure trip
    • People with friends
    • Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    there wasn’t parking available at the property, you had to walk quit a bit with your luggage and it cost about 30eur per day. they told us there were another place that was cheaper but they couldn’t tell us exactly where.

    nice location and good beds.

    Stayed in June 2023

  • Reviewed: 2 July 2023

    6.0
    Clean but disappointing
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Under construction but still charging full rates Ordered large bed and got 2 twin beds pushed together- disappointing Curtains couldn’t be closed Air conditioner did not work Rooms extremely hot Near loud night club

    Close to Munich main station Easy to find Helpful staff

    Stayed in June 2023

  • Reviewed: 18 June 2023

    8.0
    Good for short stay
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 2 nights
    • Submitted via mobile

    My window would not close, but thanks to the thick curtains - it had not bothered me that much. The room was also not soundproof, I can hear when someone arrives from the hallway late at night already or when the room next door to me was using the television. It was also under repair at the moment, so the entrance doesn't looked like a hotel when I arrived. The stairs are also scary, I always think that it would give up anytime soon. 😅 But no worries, they also have a small lift though. It would also be better if there's an electric water boiler in the room. Sometimes a coffee/tea in the middle of the night just calms everything.

    I like that it was really very near the train station. Just few walks and then tadaa - 😄. The room was small, but it was fine with me as I am a solo traveller and was just staying mostly in the night. Staffs were also very nice. They also offered breakfast for just €8,90. I liked it as I hate looking for shops early in the morning and having a hard time to decide where to eat. But if you prefer to eat outside, it won't be a problem as there are lot of coffee shops and resto nearby. For groceries, REWE is also super close.

    Stayed in June 2023

Showing 76 – 100

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