Los-Angeles-Platz 1, Charlottenburg-Wilmersdorf, 10789 Berlin, Germany
#33 of 528 hotels in Berlin
Guests' ChoiceBased on 488 hotel reviews
8.8Cleanliness
9.2
Comfort
9.2
Location
9.4
Facilities
8.9
Staff
9.0
Value for money
8.4
Free WiFi
8.7
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta, Iceland, Australia, Greece, Brazil and North Carolina. For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 25 September 2024
Elior
IsraelIt was too long at check in
Very comfortable bed and excellent breakfast
Stayed in September 2024
Reviewed: 25 September 2024
Shai
IsraelHotel is huge, it's 2 min walk from the elevator to the actual room
Very good breakfast, spacious room
Stayed in September 2024
Reviewed: 24 September 2024
Kiran
United KingdomEverything was great but just the third persons mattress was not comfortable as it was split in the middle Nd i had thought it was a proper bed for three people in the room according to the information given while searching
Hotel was nice and conveniently located and good service
Stayed in August 2024
Reviewed: 22 September 2024
Ruth
IsraelMost staff at front desk kind, helpful and efficient. Some new russian employees have bad English and comunication skillls, are rigid and rude. Bad service that is not in lhe standard of most of sraff.
Lovely loby and gym, great breakfast, a bit pricy
Stayed in September 2024
Reviewed: 16 September 2024
Lee
United KingdomRoom was spacious and well-appointed. Friendly bar staff.
Stayed in July 2024
Reviewed: 15 September 2024
Jehudah
IsraelBreakfast price
accomodation and location were perfect
Stayed in September 2024
Reviewed: 14 September 2024
Robert
South AfricaNo Smoked Salmon at Breakfast. Lifts need maintenance, scary stuff (make noises). Water pools-up on shower floor. More hangers would be an improvement.
Late check out was great - thank you. Luggage sclale e was available - good to check, thanks. Nice lounge area next to the bar for meetings. Good location.
Stayed in September 2024
Reviewed: 13 September 2024
Léna
FranceLocation, comfort
Stayed in September 2024
Reviewed: 12 September 2024
Ronald
United StatesExcellent breakfast. Both in food options and in presentation.
Stayed in September 2024
Reviewed: 11 September 2024
Elias
KuwaitIt is a 4-star Hotel , rather than 5-star hotel as it lacks a spa restaurants beyond the breakfast area , no Pool additionally the water in the room is charges non complementary …
Location in the center near restaurants and retail stores and easy accessible , room is well designed & they provide rich breakfast
Stayed in September 2024
Reviewed: 11 September 2024
Panicos
CyprusToiletries such as q tips and bath slippers were not available
The facilities and the location
Stayed in September 2024
Reviewed: 11 September 2024
Panicos
CyprusToiletries such as q tips and bath slippers were not available. Towels were not changed on a daily basis.
The location and the facilities are excellent.
Stayed in September 2024
Reviewed: 10 September 2024
Rotem
IsraelExcellent hotel. The rooms were luxurious, and the service was outstanding. Great location, close to all the main attractions in the city.
Stayed in September 2024
Reviewed: 8 September 2024
Ali
Saudi ArabiaTV did not have Netflix or youtube
Location
Stayed in September 2024
Reviewed: 7 September 2024
Claudia
MexicoIt is modern and clean. The beds are comfortable. The staff is nice
Stayed in September 2024
Reviewed: 7 September 2024
Angela
United KingdomPorter
Great location in a quieter area. Breakfast great and most of the staff very friendly and helpful
Stayed in August 2024
Reviewed: 3 September 2024
Ellie
United KingdomMain area at the entrance of the hotel was beautiful! A lovely atmosphere to just chill and have a drink. Staff are so welcoming and pleasant throughout the stay. We had no issues whatsoever!
Stayed in August 2024
Reviewed: 3 September 2024
Alduay
KuwaitFitness centre need more equipment and no swimming pool
Food, staff,and location
Stayed in September 2024
Reviewed: 30 August 2024
Dalius
Lithuaniashowers head in our bathroom needed a bit of a fix, water in the romm is not complementary
This time I decided to reserve bigger, but more expencive room. I liked that, so I will recommend to book accordingly, especially if you are planning a short vacation (2-3 nights). Location is very good-especially if you like running-Tiergarten park is nearby. And you may walk to the main attractions in the center as well, but bear in mind that it will take about 45-50 min. Espresso machine in the room was just a perfect idea.
Stayed in August 2024
Reviewed: 30 August 2024
Julija
LithuaniaI loved the heated floor in the bathroom, the cleanliness of the room and the comfortable bed. The staff was nice and I appreciated the free cookie given to us at the reception. Loved the fact that breakfast menu had quite a few vegan friendly options.
Stayed in August 2024
Reviewed: 29 August 2024
Tatiana
United KingdomPen is missing in the room.
Perfect location, very clean, smells good everywhere. Reception is very accommodating . Great place to stay in Berlin.
Stayed in August 2024
Reviewed: 28 August 2024
Bernard
AustriaBreakfast very good but not exceptional for the (high) price.
Just great hotel and location. Nice and comfortable rooms. Very dedicated and client-oriented staff.
Stayed in August 2024
Reviewed: 28 August 2024
Matthew
United StatesThe staff were amazing. Very helpful, professional and friendly. They were also from various countries which made it more of an intl experience. The facilities were extremely clean and organized.
Stayed in August 2024
Reviewed: 27 August 2024
Evita
United KingdomThe staff was not efficient and not as helpful. We arrived late, and they made us wait for check-in, while three people were staring at the computer screen. They were kind, but the over service was not matching the hotel vibe.
The hotel is luxurious with amazing rooms and the most comfortable bed i ever slept. Everything was clean and tidy. The design is nice, too. The room was 10/10.
Stayed in August 2024
Niechorze, Poland
Archdale, USA
Schladming, Austria
Delabole, UK
Paris, France
Seminyak, Indonesia
Panama City, Panama
Naples, Italy
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content