Am Seestern 16, Lörick, 40547 Düsseldorf, Germany
#149 of 199 hotels in Düsseldorf
Guests' ChoiceBased on 189 hotel reviews
7.6Cleanliness
8.1
Comfort
8.0
Location
7.9
Facilities
7.6
Staff
8.7
Value for money
7.4
Free WiFi
7.4
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End of dialog contentReviewed: 21 April 2024
Mike
United StatesThe internet barely worked which made it bad for business. There was no air conditioning. WE were charged for a 90% deposit weeks befor we went, but when I booked the room it said payment would be not charged until check out. They locked us out of room saying we did pay City tax, even though they had received $4700.00 in advance. I had reached out to Booking. Com, but they did not help. I was told the deposit was non-refundable even though I booked a refundable room. I may stay at this hotel again but would not use Booking.com again. I feel like they were misleading.
The rooms were clean and comfortable. The staff was good and friendly, especially Fehmi. The location to the train was great.
Stayed in April 2024
Reviewed: 4 February 2024
Tamara
Polandcleaning
The hotel needs renovation and it is definitely not a 4-star facility. It was very dirty under the beds. Cleaning is rather cursory. Cracked ceiling in the gym after flooding. The hotel has seen its best days.
Stayed in January 2024
Reviewed: 2 February 2024
Michaela
Germany-
Sehr nettes Personal, good value for money
Stayed in January 2024
Reviewed: 28 January 2024
Michiel
Netherlands- geen laadplekken in garage. Come on, it’s 2024!! - hotel bar closes too early
- locatie - kamers
Stayed in January 2024
Reviewed: 26 January 2024
Philip
United KingdomFar from the centre of Düsseldorf, but good if your offices are in the Seestern area
Comfortable rooms and good bathrooms. Helpful and friendly staff
Stayed in January 2024
Reviewed: 15 November 2023
Dimitrios
GermanyGood location, well maintained and decent room size. The staff were friendly. Great option for business travel in the area
Stayed in October 2023
Reviewed: 20 October 2023
Pascale
Luxembourgshower was to small
not to crowed
Stayed in October 2023
Reviewed: 23 September 2023
Tawfiq
Saudi ArabiaThe room hygiene was not acceptable as lots of previous guests' hair was spreading over the carpet, which is relatively old. Housekeeping response very poor with respect to this matter.
Room size was acceptable, and met the need.
Stayed in September 2023
Reviewed: 22 September 2023
Ana
Brazilcarpet
bed, breakfast
Stayed in August 2023
Reviewed: 15 September 2023
Philip
United KingdomShould have more discrete and calm music in breakfast room if any
Comfortable rooms and good bathrooms
Stayed in August 2023
Reviewed: 15 September 2023
Philip
United KingdomPop music in breakfast room. Disturbing
Comfortable rooms and good accommodation
Stayed in September 2023
Reviewed: 15 September 2023
Philip
United KingdomLoud music in the breakfast room..Awful! No style
Good and spacious rooms
Stayed in September 2023
Reviewed: 5 September 2023
Dennis
South AfricaHotel is getting dated now. I'm over showering in a bath tub. needs a refurbish. The none working AC is a real problem. I had two different rooms, in both rooms the AC was not cooling, fan only.
Great staff, Great Breakfast and prepared lunches. No fault here.
Stayed in August 2023
Reviewed: 26 August 2023
Philip
United KingdomN/A
Comfortable rooms and good sized bathrooms. Good breakfast
Stayed in August 2023
Reviewed: 13 August 2023
Arnaldo
BelgiumAll good, nothing to add
Stayed in August 2023
Reviewed: 23 June 2023
Janneke
NetherlandsThe bar closed at 23:00. I was in Dusseldorf for a concert, and came back to the hotel around 23:10 I feel having the hotel bar in a busy city, closing at 23:00 is too early.
Friendly and helpful staff. Good breakfast, nice beds. the 24/7 shop inside the lobby, is a great step up from just the standard minibar.
Stayed in June 2023
Reviewed: 20 June 2023
Cherngeebenjamin
Singaporeaircon was not working took two days to fix it. remote with no amenities in nearby area. ie restaurants or convenience stores
nice helpful staff
Stayed in May 2023
Reviewed: 9 June 2023
Felipe
United Kingdomvery friendly staff
Stayed in June 2023
Reviewed: 9 May 2023
David
United KingdomThe room was a little bit bit dated, and could do with modernising.
Food was in the main, very nice. The Hotel front & foyer areas also very nice.
Stayed in May 2023
Reviewed: 7 May 2023
Ivan
BulgariaI don't like that the they requested to pay when we did check in. The most of the hotels I do this on check out.
The room was clean and quiet. The staff were polite and kind.
Stayed in May 2023
Reviewed: 30 April 2023
Sarah
LebanonNothingp
Clean Everything is available
Stayed in April 2023
Reviewed: 26 April 2023
Marko
SerbiaFurniture in the room is outdated and actually not in the good condition, ventilation is loud. Sound insulation is bad, possible because of the door which are positioned between the room.
Hotel is positioned in the business part a bit further from the city center, but its nice and quiet area. Connection with public transportation is great and taxi to the Altstadt is ca.16€ Room was very spacious and I liked the city view from the window. Breakfast is just perfect.
Stayed in April 2023
Reviewed: 25 April 2023
Mariadhason
India.
.
Stayed in April 2023
Reviewed: 14 February 2023
Philip
United KingdomN/A
Nice spacious room with good sized bathroom. Good breakfast
Stayed in February 2023
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