Skip to main content
  1. Hotel reviews homepage
  2. Germany hotel reviews
  3. North Rhine-Westphalia hotel reviews
  4. Düsseldorf hotel reviews
  5. Reviews of Clayton Hotel Düsseldorf City Centre

Reviews of Clayton Hotel Düsseldorf City Centre This is the official star rating given to the property by an independent third party - the Hotelstars Union. The property is compared to the industry standard and scored based on price, facilities and services offered. Use the star rating to help choose your stay!

Immermannstr. 41, Stadtmitte, 40210 Düsseldorf, Germany

#126 of 198 hotels in Düsseldorf

Guests' Choice

Review score

Based on 1313 hotel reviews

7.8

Score breakdown

  • Cleanliness

    8.3

  • Comfort

    8.3

  • Location

    9.0

  • Facilities

    8.0

  • Staff

    8.4

  • Value for money

    7.6

  • Free WiFi

    7.9

100% verified reviews

Real guests. Real stays. Real opinions.

Read more- opens a dialog box
Write a review

Showing 1 – 25

  • Reviewed: 25 June 2024

    9.0
    Great
    • Leisure trip
    • Solo traveller
    • Junior Suite
    • Stayed 2 nights
    • Submitted via mobile

    I enjoyed my stay and would like to specially mention Mr. Hatim who has been supporting and assisting throughout my stay from check in until check out. Will be back sure

    Stayed in June 2024

  • Reviewed: 25 June 2024

    9.0
    Very good location, friendly staffs
    • Leisure trip
    • Couple
    • Superior Room
    • Stayed 2 nights
    • Submitted via mobile

    After changing to Nico Hotel, the size of the welcome drink (mineral water) became smaller, and the soundproofing was not good, so some rooms were very noisy all night long.

    Our favorite hotel in Düsseldorf since Nico Hotel. Clean room, comfortable bedding, very good location

    Stayed in April 2024

  • Reviewed: 24 June 2024

    8.0
    Great location. Ideal place to stay
    • Leisure trip
    • Group
    • Executive Room
    • Stayed 4 nights
    • Submitted via mobile

    Shouldn’t be charged extra to use the swimming pool and the opening hours not guest friendly. Should be open in mornings not at 11am

    Great location. Huge rooms. Good easy place to stay

    Stayed in June 2024

  • Reviewed: 20 June 2024

    7.0
    enjoyed the stay
    • Business trip
    • Group
    • Superior Room
    • Stayed 1 night

    lobby-dark

    room and breakfast

    Stayed in June 2024

  • Reviewed: 18 June 2024

    8.0
    We'll be back Clayton!
    • Leisure trip
    • Couple
    • Executive Room
    • Stayed 1 night
    • Submitted via mobile

    The fact that the windows are fixated it was impossible to just get a circulation of fresh air. We can still hear the tram passing by late at night, for light sleepers better avoid the room facing the main road.

    The location is in the middle of Little Tokyo. Check in was flawless, the staff were helpful and friendly, the room was very spacious and the bed was comfortable, although somehow the bathroom is pretty small but that didn't bother us so much. Nonetheless Düsseldorf is a beautiful city, and Little Tokyo has so much to offer, so we extended our stay for another night. Would definitely come back staying here!

    Stayed in April 2024

  • Reviewed: 18 June 2024

    7.0
    Good
    • Business trip
    • Solo traveller
    • Superior Room
    • Stayed 1 night
    • Submitted via mobile

    The shower room. I choosed this hotel for the presented roof wellness but closed - no information on web side.....

    The place neer to centre. Breakfast.

    Stayed in June 2024

  • Reviewed: 17 June 2024

    9.0
    An enjoyable experience
    • Leisure trip
    • Solo traveller
    • Superior Room
    • Stayed 1 night

    Nothing comes to mind

    It would be difficult to find a better place in Duesseldorf. The staff worked above and beyond to welcome me and make my stay a memorable experience.

    Stayed in June 2024

  • Reviewed: 11 June 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Executive Room
    • Stayed 4 nights
    • Submitted via mobile

    I have been a regular guest at this hotel since January of 2013. I have noticed that the overall quality has been in a constant decline. Even though I was in an executive room for my last stay, we received no complimentary water nor were we given small sized face/hand towels. I also felt like the room was not fully furnished and does not meet average standards.

    The location

    Stayed in May 2024

  • Reviewed: 30 May 2024

    8.0
    Great location for Little Tokyo
    • Leisure trip
    • Family with young children
    • Executive Room
    • Stayed 2 nights
    • Submitted via mobile

    There is no free parking for the hotel guests so we had to pay more than 60€ for parking of 2 nights. The pool was under renovation and we found out that we would have also had to pay to use it. We wanted to swim with our toddler and that’s why we chose the hotel but clearly that was not possible.

    Great location as we wanted to be in Little Tokyo to experience all the food options around.

    Stayed in May 2024

  • Reviewed: 29 May 2024

    9.0
    Good quality accommodation close to the central station
    • Leisure trip
    • Solo traveller
    • Executive Room
    • Stayed 2 nights
    • Submitted via mobile

    Location close to the central station Nice asian and japanese food options

    Stayed in May 2024

  • Reviewed: 24 May 2024

    9.0
    The hotel was very welcoming & we always looked forward to coming back to it after a tiring day sigh
    • Leisure trip
    • Family with young children
    • Superior Room
    • Stayed 3 nights

    The shower kept falling down even after tightening, the ratchet seemed to be worn, also the floor in & around the toilet & sink were flooded each time we showered. I booked 4 rooms in total but only 1 had the shower/flood problem. We didn’t mention it to the management as we were only there 3 nights.

    The location was very good so it was easy to walk from the hotel to all the sights. We didn’t have the breakfast as we thought it was on the expensive side.

    Stayed in May 2024

  • Reviewed: 21 May 2024

    8.0
    Perfect for short business stay
    • Leisure trip
    • Solo traveller
    • Superior Room
    • Stayed 1 night
    • Submitted via mobile

    A little bit indifferent atmosphere

    Comfortable and practical

    Stayed in April 2024

  • Reviewed: 20 May 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Executive Suite
    • Stayed 2 nights

    * Unfortunately no air conditioning. On a warm day the room will be very warm. * The TV is in German only and there is no way to connect and stream your favorite series from your phone. * The water of the swimming pool is not heated. You may get used to it after a while, or you may not. In either case prepare to feel very cold water. You should know this if you're thinking of going for a swim.

    * The room is very beautiful and clean with a big bed. * The view is nice, the location is very central, so everything is easy to reach. * It is not expensive for what you get back in return.

    Stayed in May 2024

  • Reviewed: 20 May 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Junior Suite
    • Stayed 3 nights
    • Submitted via mobile

    The water kettle and the coffee machine in the room was broken.

    The room was big and spacious. The location was very good. The hotel amenities were also very good and the staff was helpful and friendly

    Stayed in May 2024

  • Reviewed: 18 May 2024

    7.0
    Good
    • Leisure trip
    • People with friends
    • Superior Room
    • Stayed 2 nights
    • Submitted via mobile

    Too few lifts for too many guests and stairs are poorly labelled

    Super location, luxurious bar lounge, staff speak excellent English and it's incredible value for money

    Stayed in April 2024

  • Reviewed: 18 May 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Superior Room
    • Stayed 2 nights
    • Submitted via mobile

    Convenient location

    Stayed in May 2024

  • Reviewed: 13 May 2024

    7.0
    Location is very convenient, however room is too hot and reception not very customer focused
    • Leisure trip
    • Family with young children
    • Superior Room
    • Stayed 2 nights

    During checkin the wrong room was given to me, 608 instead of 605. I only found out because the key did not work. When going back to reception the other colleague was confused and it took a while before things were corrected. Room temperature was too high, around 23-24C degrees and could not be turned down, I asked reception and they said someone would check. When returning to the room nothing had changed, also no one checked to follow up. It seems my request was ignored.

    Location is on the Immermanstrasse, very convenient for restaurants nearby.

    Stayed in May 2024

  • Reviewed: 7 May 2024

    8.0
    Hotel is goed
    • Leisure trip
    • Family with young children
    • Superior Room
    • Stayed 3 nights
    • Submitted via mobile

    The swimming pool is closed🥲

    They clean the room everyday. Hotel is near train station.

    Stayed in May 2024

  • Reviewed: 5 May 2024

    7.0
    comfortable
    • Business trip
    • Solo traveller
    • Superior Room
    • Stayed 1 night

    The lifts were a bit confusing

    This was a basic room with a good clean bathroom

    Stayed in April 2024

  • Reviewed: 2 May 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Superior Room
    • Stayed 2 nights

    Just a bit disappointing that the swimming pool was closed and we hadn’t been informed

    Hotel was excellent very friendly staff and the range and quality of breakfast was great. Hotel was also within walking distance from everything

    Stayed in April 2024

  • Reviewed: 2 May 2024

    9.0
    A very nice hotel
    • Leisure trip
    • Couple
    • Executive Room
    • Stayed 3 nights
    • Submitted via mobile

    The swimming pool was not working

    The location was excellent and very helpful staff

    Stayed in May 2024

  • Reviewed: 30 April 2024

    8.0
    An overall positive experience.
    • Leisure trip
    • Solo traveller
    • Superior Room
    • Stayed 2 nights

    Refrigerator in my room wasn't working. It wasn't ideal, but did not matter too much in the end.

    Room was clean and comfortable. I did not use the restaurant or bar facilities, so I cannot comment on the quality, but the ambience was nice and the staff were friendly and forthcoming. The best part about the hotel is it's location, several amazing Asian restaurants around, and the city center is just a 15-20 minute walk away.

    Stayed in April 2024

  • Reviewed: 22 April 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Superior Room
    • Stayed 1 night
    • Submitted via mobile

    Rooms were ready at 4.30 pm to late,some elevator were not werking.

    Stayed in April 2024

  • Reviewed: 17 April 2024

    9.0
    Good hotel in a great location.
    • Leisure trip
    • Family with young children
    • Superior Room
    • Stayed 1 night
    • Submitted via mobile

    Very helpful and friendly receptionist Ann!

    Stayed in April 2024

Showing 1 – 25

We Price Match
We Price Match
Low rates • No booking fees • Find cheaper? We'll refund the difference!

Guests also reviewed these properties:

gogless