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  5. Reviews of Centro Hotel Royal

Reviews of Centro Hotel Royal This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Hansaring 96, Neustadt Nord, 50670 Cologne, Germany

Review Score

Based on 188 hotel reviews

6.7

Score breakdown

  • Cleanliness

    7.2

  • Comfort

    6.8

  • Location

    8.3

  • Facilities

    6.4

  • Staff

    8.0

  • Value for money

    7.2

  • Free Wifi

    8.0

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Showing 1 - 25

  • Reviewed: February 16, 2024

    7.0
    Modern and clean rooms in a great central location.
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Would have liked tea and coffee facilities in room

    Modern and clean

    Stayed in February 2024

  • Reviewed: January 3, 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    It's quite dated for the price you pay

    It was clean and had nice bathroom. Only one train stop away from cologne city centre

    Stayed in December 2023

  • Reviewed: November 30, 2023

    8.0
    Nice and relaxing
    • Leisure trip
    • Solo traveler
    • Single Room
    • Stayed 3 nights

    Looks tired in places but you can see that work is being done.

    Good selection at breakfast. Staff friendly and professional. Rooms clean and looked after.

    Stayed in November 2023

  • Reviewed: November 22, 2023

    8.0
    A very nice 5 night stay in a good quality hotel conveniently located to Cologne city centre.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 5 nights

    It took a while to work out how to turn on the TV as it was digital and had two remote controls but you will get the hang of it with some practice. Maybe a small fridge could be added to the rooms to keep drinks cold especially in the summer months. We had an early flight on the morning of our departure and we did ask the reception if a small take away breakfast could be provided for us but they forgot although we did manage to have a quick bowl of cereal before we had to leave.Communication between shift changeover staff at reception could be better, however, apart from that our stay was excellent. As mentioned above the hotel was a 3 star in my opinion and I felt a bit overpriced, however, I do appreciate that it is not cheap to stay in major European cities these days.

    The location was excellent to reach the city center as it was only a 15 minute walk to the cathedral area and Hauptbanhof .The local metro station (Ebertplatz) was also a short walk from the hotel so it was very easy to explore the outer areas and reach the Rhein Energie stadium to see FC Koln play. The hotel was a 3 star rating in my opinion and of good quality with a helpful 24 hr reception desk with staff who were helpful and spoke pretty good English. Our room was number 60 on the sixth floor (accessible via a reliable but small lift) was clean, quiet (apart from our last night when noisy other guests were returning to their rooms late ) and comfortable with a good quality TV and a decent shower with regular hot water, it even had a balcony with good views of the magnificent cathedral.Our beds were made every day and clean towels and toilet paper also replaced daily which was excellent. We enjoyed our daily breakfast; there were cereals, toast and jams, croissants and pastries as well as various hams cheeses as well as scrambled eggs, bacon and sausages from a heated server plus tea and coffee so we started our days sightseeing with full stomachs. There are plenty of good quality restaurants and bars around the hotel; we had excellent and very large portioned meals each evening.....visitors will not go hungry in Cologne !!

    Stayed in November 2023

  • Reviewed: October 11, 2023

    8.0
    Very Good
    • Business trip
    • Group
    • Double Room
    • Stayed 5 nights
    • Submitted from a mobile device

    Having a fridge in the room and more light

    Stayed in October 2023

  • Reviewed: October 1, 2023

    8.0
    Enjoyable
    • Business trip
    • Family with young children
    • Double Room
    • Stayed 5 nights
    • Submitted from a mobile device

    Nothing in particular

    Good breakfast, neat homely hotel, helpful staff, nice location. Overall a pleasant experience worth the money spent

    Stayed in September 2023

  • Reviewed: September 29, 2023

    8.0
    Just one stop from the city centre
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights

    The entrance looked dubious but inside the hotel was clean and comfortable.

    The staff were attentive and very efficient. Breakfast was generous and served in a pleasant room. We were within easy reach of the city centre by local train.

    Stayed in September 2023

  • Reviewed: September 11, 2023

    6.0
    Pleasant
    • Leisure trip
    • Solo traveler
    • Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    What was shown in the picture wasn't what we got exactly: - we didn't have a view of the church - the bathroom had a place where it was covered with duct tape for repairs - the bathroom wasn't the same exactly as in the picture - the furniture in the room was also not exactly as from the picture (we didn't have couches, but two cushionless chairs) - when we checked in the receptionist just said "wait" to do something else briefly in an unfriendly manner

    Location to the city was good. Just around the corner were multiple restaurants.

    Stayed in September 2023

  • Reviewed: August 10, 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 4 nights
    • Submitted from a mobile device

    It was convenient for station and the sights. It was quiet.

    Stayed in August 2023

  • Reviewed: June 13, 2023

    7.0
    Good
    • Leisure trip
    • Travelers with friends
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    In the description was mention that the hotel has parking zone and when we arrived they said they dont and we had to go in a paid parking zone 10mins walking away from hotel.

    In the roon was clean, bathroom was ok, and the location is great, 10mins of walking up to Dom.

    Stayed in June 2023

  • Reviewed: May 20, 2023

    6.0
    A decent hotel in a decent location.
    • Leisure trip
    • Group
    • Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    everything in room needs to upgrade. we got a room with a sad small monitor tv, pillows were empty/ not soft and we got two single blankets when we ordered for 1 double bed room. the room is spacious though but furniture could use refreshing.

    It’s an OK hotel, we were a group and booked 3 rooms for 2 nights. Beds and pillows need serious updating, not comfortable at all. Rooms were spacious but looked a bit dated. the hotel offers parking in a roofed area out front of the property, so that’s pretty handy. location is central, and quite good.

    Stayed in May 2023

  • Reviewed: May 6, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    it was clean, nice area, enough space , friendly staff.

    Stayed in April 2023

  • Reviewed: May 2, 2023

    8.0
    Very Good
    • Business trip
    • Solo traveler
    • Triple Room
    • Stayed 5 nights
    • Submitted from a mobile device

    Room is a bit stuffy so I need to open the window

    Spacious room and relatively decent breakfast, location is quite near station

    Stayed in April 2023

  • Reviewed: March 15, 2023

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Single Room
    • Stayed 1 night

    Very central , very clean , would recommend

    Stayed in February 2023

  • Reviewed: March 13, 2023

    6.0
    Rather expensive on Booking .com, walk in is 25 % cheaper
    • Business trip
    • Solo traveler
    • Single Room
    • Stayed 3 nights

    Breakfast is very basic. Should use a coffee machine ( Fresh or Capsules ) at a price for 12.90 Euro. Their filter coffee is poor ( too strong, bitter )

    Single rooms very small. I asked for a king bed after arrival and they give me another room 4x the size of the first one. Staff friendly .

    Stayed in March 2023

  • Reviewed: February 26, 2023

    7.0
    Good
    • Business trip
    • Solo traveler
    • Single Room
    • Stayed 1 night
    • Submitted from a mobile device

    No breakfast even for fee on the day of departure, the hotel is old and needs to be modernized.

    Good location near city center and train station

    Stayed in February 2023

  • Reviewed: January 30, 2023

    6.0
    Good value
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Dated rooms and tv was old

    Good location and cheap

    Stayed in December 2022

  • Reviewed: January 29, 2023

    8.0
    Pleasent stay
    • Leisure trip
    • Solo traveler
    • Single Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Maybe a little dated but clean tidy and functional

    Beds comfy staff friendly and helpful breakfast good

    Stayed in January 2023

  • Reviewed: January 10, 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Breakfast wasn't great

    Great location and good value for the price, dasic but clean

    Stayed in December 2022

  • Reviewed: January 9, 2023

    8.0
    Good place great breakfast
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 4 nights
    • Submitted from a mobile device

    No safe (which isnt an big issue just the first time weve not had one in Europe)

    Good location very near to Metro Shops bars and cafes nearby Good shower Quiet Breakfast was excellent! Lift for access 24hour reception

    Stayed in December 2022

  • Reviewed: December 24, 2022

    7.0
    Good for a short stay
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Parking is not for free (15€/day) and if you would like to park around the hotel is really difficult. When we arrived and tried to enter our room, we found out that the lock was broken and we had to wait to get a new room.

    Despite the fact that it is a 15 min walk from the cathedral, it is through pedestrian areas with a lot of people. Very nice breakfast. Kind staff.

    Stayed in December 2022

  • Reviewed: December 21, 2022

    8.0
    Very Good
    • Leisure trip
    • Group
    • Double Room
    • Stayed 1 night

    The breakfast was very good! The staff also gave us a bag of Christmas cookies. The hotel is also very well located: It is near a metro and bus stop, and only 15 mins from the Köln Dom and the train station.

    Stayed in December 2022

  • Reviewed: December 20, 2022

    8.0
    Lovely stay close to the centre.
    • Leisure trip
    • Travelers with friends
    • Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Would have liked a kettle in the room. Parking was nearly an issue as was promised parking at 2pm and on arrival, was told no parking was available. When I questioned this, parking spaces were found.

    Breakfast was lovely and the location was great- 10 minutes to the Dom on foot. Easy access to the centre. Rooms were spacious. Lovely leaving Christmas gift on checking out.

    Stayed in December 2022

  • Reviewed: December 10, 2022

    8.0
    Very Good
    • Leisure trip
    • Group
    • Triple Room
    • Stayed 1 night
    • Submitted from a mobile device

    the room was clean.. the staff we’re friendly and the location is near the metro

    Stayed in December 2022

  • Reviewed: November 27, 2022

    7.0
    Centro Royale hotel
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Damp/Musty smell in bathroom.

    Very close to transport. Check in excellent very friendly.

    Stayed in November 2022

Showing 1 - 25

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