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  5. Reviews of Hotel Carlton

Reviews of Hotel Carlton This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services offered. It is based on a self-evaluation by the property. Use this rating to help choose your stay!

Lütge Brückstr. 5 - 7, 44135 Dortmund, Germany

#58 of 66 hotels in Dortmund

Guests' Choice

Review score

Based on 224 hotel reviews

6.4

Score breakdown

  • Cleanliness

    7.2

  • Comfort

    6.7

  • Location

    7.8

  • Facilities

    6.4

  • Staff

    8.3

  • Value for money

    7.4

  • Free WiFi

    8.5

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Showing 1 – 25

  • Reviewed: 22 May 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    N/a

    Stayed in May 2024

  • Reviewed: 15 May 2024

    7.0
    Great central location with helpful and friendly staff
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    The shower was a little small.

    Great location and an easy check in process. Quiet room and street

    Stayed in May 2024

  • Reviewed: 11 May 2024

    5.0
    Good value and location but don't expect too much
    • Leisure trip
    • Solo traveller
    • Single Room with Shared Bathroom
    • Stayed 1 night

    shared bathroom was a long way from my room

    Great price and location but the rooms are very basic. Not quite as attractive as it looks from the site photos

    Stayed in May 2024

  • Reviewed: 3 April 2024

    5.0
    For its price, it is an acceptable option, although there are definitely better places to stay at.
    • Leisure trip
    • Solo traveller
    • Single Room with Shared Bathroom
    • Stayed 4 nights

    My first issue appeared when I attempted to unlock my room, because the key wouldn't fit normally. I struggled for almost 5 minutes to open the door, only managing to do it by inserting the key in a very specific manner. I opted for a common bathroom, but it was not stated that not all of them actually had showers. There are basically 3 bathrooms: 1 is just a water closet with a sink, while the other 2 each have a shower cabin. My room was on the second floor, which had the bathroom without a shower cabin, so I had to walk up 2 storeys to take a shower. Moreover, the tap in the cabinless bathroom was in a poor state, requiring some force to get the water running (same for stopping it). The radiator inside the room was seemingly working well, but I had to leave it on maximum heat for a day in order to actually feel warm. The floor was creaking a lot and was clearly uneven. Whenever I walked past the wardrobe, it would start rattling. Last but not least, the building could use some new windows that are soundproof, since the store on the opposite side of the street would play music at a high volume late into the night and it made me fall asleep much harder.

    The hotel is well-placed, close to the city centre and the main train station. The staff is nice and the check-in process was swift. One other thing I liked is that there was no shortage of towels and the room I received was actually meant for 2 persons, while I stayed by myself.

    Stayed in March 2024

  • Reviewed: 13 January 2024

    6.0
    Clean... Safe... But noisy.
    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    Enviromental noise... Realy so disturbing.

    Clean...

    Stayed in January 2024

  • Reviewed: 10 December 2023

    7.0
    Good
    • Business trip
    • Couple
    • Superior Double Room
    • Stayed 5 nights
    • Submitted via mobile

    The bathroom has no Heizung it's too cold.

    Stayed in December 2023

  • Reviewed: 9 December 2023

    6.0
    Overall for one night the stay is ok. Just keep in mind that you can check in only from 12 pm-21:00, after that you can’
    • Leisure trip
    • Solo traveller
    • Single Room with Shared Bathroom
    • Stayed 1 night
    • Submitted via mobile

    The room was too small, no facilities in the room and the pillow was too thin. But good for just one night stay.

    The best thing about the hotel was the location.

    Stayed in December 2023

  • Reviewed: 2 December 2023

    6.0
    Pleasant
    • Leisure trip
    • Group
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The walls were quite thin so we could hear the residents in the next room snoring all night

    Stayed in November 2023

  • Reviewed: 24 October 2023

    7.0
    Good
    • Business trip
    • Solo traveller
    • Single Room with Shared Bathroom
    • Stayed 1 night

    It is a bit pricey for what you're getting.

    The shared bathrooms were very clean and always available. The hotel has a great location

    Stayed in October 2023

  • Reviewed: 5 October 2023

    6.0
    Pleasant
    • Leisure trip
    • Solo traveller
    • Single Room with Shared Bathroom
    • Stayed 1 night
    • Submitted via mobile

    Location, it is central, but at night you don't feel safe

    Service was kind, price cheap

    Stayed in October 2023

  • Reviewed: 28 September 2023

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Single Room with Shared Bathroom
    • Stayed 1 night
    • Submitted via mobile

    New checking but bin have some dust(rest of banana) is not cleane

    Place and location with stuff

    Stayed in September 2023

  • Reviewed: 25 September 2023

    6.0
    Average with amazing location
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Could use more plug sockets abit out dated but does what you need

    Amazing location

    Stayed in September 2023

  • Reviewed: 22 September 2023

    7.0
    Great location, helpful staff
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    The images from the room do not correspond with the reality. This is not a hotel but just very small rooms for rent.

    Great staff. Special thanks to Nicole who helped us a lot.

    Stayed in September 2023

  • Reviewed: 20 September 2023

    5.0
    Passable
    • Leisure trip
    • Solo traveller
    • Single Room with Shared Bathroom
    • Stayed 2 nights
    • Submitted via mobile

    A COMMON TOILET FOR EVERYBODY STAYING AT THE SAME FLOOR, BUT A COMMON BATHROOM AT ANOTHER FLOOR. THERE WAS NOT A BATHROOM AT FLOOR I WAS STAYING. NO TV IN THE ROON.

    GOOD LOCATION, WIFI WORKS WELL, HELPFUL PEOPLE AT RECEPTION DESK.

    Stayed in September 2023

  • Reviewed: 11 September 2023

    6.0
    Photos do not match the actual room
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Photos did not match the actual room. We were supposed to get a double superior with a huge bathroom and got a regular double with a tiny bathroom. First night (Saturday night) was almost impossible to sleep with all the noise form the street and people looking in the trash of the hotel's common area. The pillows were terribly uncomfortable.

    Staff was super friendly and approachable. Location was closed to the Central Station and the main tourist attractions. Big windows to refresh the air. Big flat screen TV with internet connection. Comfortable beds.

    Stayed in September 2023

  • Reviewed: 10 September 2023

    7.0
    nice place to stay for holidays, would recommend
    • Leisure trip
    • Solo traveller
    • Single Room with Shared Bathroom
    • Stayed 1 night

    very noisy locality, difficult to sleep at night

    Very pleasant and extremely helpful staff room was very clean and had a nice breakfast as well even the shared facilities, like the bathroom, were well maintained

    Stayed in September 2023

  • Reviewed: 8 September 2023

    5.0
    Good
    • Leisure trip
    • Solo traveller
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    Position

    Stayed in September 2023

  • Reviewed: 7 August 2023

    6.0
    Nice hotel, wasn't fond of neighbourhood
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 3 nights
    • Submitted via mobile

    The neighbourhood is very loud. Was woken up hourly by yelling and screaming until about 5am and one night several police vans. Seems a location for idiots to meet and party. Very limited TV channels, nothing in English. (In Germany I know ! Lol)

    Was surprised how nice the room was. Everything very clean and modern. Breakfast a nice simple bonus.

    Stayed in August 2023

  • Reviewed: 3 August 2023

    6.0
    Pleasant
    • Leisure trip
    • Solo traveller
    • Single Room with Shared Bathroom
    • Stayed 1 night
    • Submitted via mobile

    Ok yes

    Stayed in July 2023

  • Reviewed: 28 June 2023

    5.0
    Passable
    • Leisure trip
    • Solo traveller
    • Single Room with Shared Bathroom
    • Stayed 1 night
    • Submitted via mobile

    i don't like that room i've reserved wasn't same on photos (photos were much better), and shower is on another floor

    location is good

    Stayed in June 2023

  • Reviewed: 15 June 2023

    6.0
    Old, basic hotel with convenient location
    • Leisure trip
    • Couple
    • Triple Room
    • Stayed 1 night
    • Submitted via mobile

    We chose this hotel based on its location and elevator. The elevator worked on the first day but then didn’t work after that, so it was not fun climbing four flights of stairs on crutches. Our triple room was big, adequate, mostly quiet but old. It looked nothing like the online pictures. There was an old tub and no shower curtain. The deadbolt lock was broken, and the pillows were awkward and lumpy. Otherwise it was fine for a short stay.

    Location is great. It’s convenient to the train station and city center. The young man at reception was also wonderful.

    Stayed in June 2023

  • Reviewed: 10 June 2023

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Single Room with Shared Bathroom
    • Stayed 1 night
    • Submitted via mobile

    The staff was very friendly and the location was very good. Everything was nearby.

    Stayed in June 2023

  • Reviewed: 20 May 2023

    7.0
    Scorpions gig at westfallenhalle.
    • Leisure trip
    • Solo traveller
    • Single Room with Shared Bathroom
    • Stayed 2 nights
    • Submitted via mobile

    Hotel is a bit dated. Could be doing with a refurbishment in places. It is noisy at night, till early hours . Was pre warned before hand, so knew what to expect.

    Staff helpfully and friendly. Right in the heart of the city, with access to transportation and shops. Only stayed here 2 nights. Was sufficient for my needs.

    Stayed in May 2023

  • Reviewed: 6 May 2023

    6.0
    Pleasant
    • Family with young children
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    The room was too small for a family room

    Breakfast

    Stayed in May 2023

Showing 1 – 25

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