Oststr. 18, 22844 Norderstedt, Germany
#5 of 11 hotels in Norderstedt
Guests' ChoiceBased on 146 hotel reviews
8.1Cleanliness
8.7
Comfort
8.6
Location
7.4
Facilities
8.3
Staff
8.9
Value for money
8.0
Free WiFi
8.2
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End of dialog contentReviewed: 30 July 2024
Oto
United StatesThe front desk could have been a tad more professional.
The restaurant staff were EXTREMELY pleasant, cheerful and accommodating. I enjoyed their meals and service.
Stayed in July 2024
Reviewed: 27 July 2024
Conrad
United KingdomVery little
Lovely stay on way back to UK from holiday in Denmark. Great staff at reception especially Nicolas (Hungarian speaker) who remembered us from our previous stay 2 weeks ago and gave us the same room again. Excellent breakfast again with very helpful staff.
Stayed in July 2024
Reviewed: 23 July 2024
Gabriela
Swedencozy spacious room. god for traveling with young kids. good breakfast variety
Stayed in May 2024
Reviewed: 22 July 2024
Matthew
SwedenFor a 4 star i was expecting or a good ventilation system or at least an airconditioner . I was given a fan but there is no use for it if then you cannot open the window as there where no mosquito nets to prevent you from being eaten up by mosquitos . In my opinion , overpriced
Breakfast was fine , the room was nice , the location was within a industry zone so not expecting that for the price i paid .
Stayed in July 2024
Reviewed: 21 July 2024
Micha
DenmarkDon't expect a view, industrial buildings surround the place (and trees).
Well organized, good food, modern room, courteous staff. Just like one wishes for.
Stayed in July 2024
Reviewed: 6 July 2024
Ali
IranLocation
Cleanness / staff
Stayed in July 2024
Reviewed: 21 June 2024
Sidsel
United KingdomNothing to dislike
Clean and quiet. Professional and pleasant staff. Restaurant excellent.
Stayed in June 2024
Reviewed: 9 June 2024
Alix
GermanyThe surrounding and overall hotel appearance should not stop you.
Really nice room, clean, quiet , excellent breakfast A bed, bowls and a treat for our dog. Really nice attention and worth the extra money of bringing our dog Also city park is just around the corner and you can have long walks there
Stayed in June 2024
Reviewed: 24 May 2024
Ngadia
NetherlandsNo airco and no refrigerator in the room. It was pretty warm in the room -although it was only 22 degrees outside- and not really possible to cool the room and no possibility to keep food and drinks cold
Clean and location for our stay
Stayed in May 2024
Reviewed: 5 May 2024
Katy
United KingdomPillows poor Our room right by reception . Too much noise very early morning . Woken up several times ! Although the hotel was half empty they gave us rooms that were just by reception and house keeping room.
Clean , comfortable bed
Stayed in May 2024
Reviewed: 20 February 2024
Martina
United KingdomThe room did not have much lighting in the entrance/ desk area where I needed to work on my laptop. The lift took very long to arrive so I used the stairs every time.
Friendly staff, great food in the restaurant (Schnitzel) and a lovely breakfast. The rooms were spacious, parking outside is free, but underground it costs €10. Based in the industrial area, so very close to companies we needed to see.
Stayed in February 2024
Reviewed: 14 February 2024
Stefan
GermanyI still can't wrap my head around the fact that you have these info panels that say, that, if I hang up my towels, you won't replace them, just to have them be replaced anyway. Also the steak that I had at the restaurant was chewy and more like medium instead of medium-rare as I ordered it. Not really worth the price tag in my opinion. The location is a bit hard to reach without a car, so I had to take a taxi.
Stayed in February 2024
Reviewed: 19 January 2024
Richard
GermanyThe shower was adequate, but did not have sufficient pressure behind the water so the shower took longer than normal, but the temperature of the water was warm enough when the right setting could be found. Old shower technology, certainly not a power-shower. Staying there on business, it was a little frustrating with the quality of the WiFi signal and connecting and staying connected was sometimes difficult.
The room was small but comfortable with a small but functioning bath room. Being a smoker I had to go outside for a cigarette, but there was a place just outside the main door where an ashtray had been placed and was emptied often enough. Parking outside the hotel was OK, with enough space. Excellent food in the restaurant, although with a limited menu all dishes ordered where very well prepared and breakfast was good with an adequate selection.
Stayed in January 2024
Reviewed: 2 December 2023
Marianne
United StatesOur room was very, very small. When one person was sitting in the chair, the other person had to crawl over the bed to get to the other side. Other rooms on that floor were much larger. This hotel is in an industrial area, far away from the airport. The taxi ride alone, without tip, was 75 euros. The room again was very small but had everything a traveler would need including a coffee maker.
The Hotel was nice and very clean. The restaurant was absolutely fabulous and the food exceptional. If you have time for breakfast, book it. The bed was comfortable.
Stayed in November 2023
Reviewed: 27 November 2023
Vivien
Germanyneeds some updating, has an „old-fashioned“ look to it, Sauna was closed but we were still charged full price
Stayed one night and for that it had all we needed. Clean and very comfortable. Black-out curtains - slept very well. free roadside parking
Stayed in November 2023
Reviewed: 5 November 2023
Waltraud
DenmarkWe have stayed multiple times (overnight stay passing thru Germany) at this hotel and we were, as usual, very satisfied and we intend to stay again at this hotel when we travel thru Germany on our way to Denmark. The dinner at the restaurant was the best (excellent) we had on our whole trip Denmark - Spain, very excellent food, and friendly staff. The breakfast was very good too. The restaurant not only serves good food, but there is a cozy ambiance, and the staff is forthcoming and friendly.
Stayed in October 2023
Reviewed: 21 September 2023
Tim
GermanyIt was a bit unusual, that one of the waiters did not speak german.
Very good, great variaty. Nicely prepared.
Stayed in September 2023
Reviewed: 16 September 2023
Andre
PortugalRoma and breakfast
Stayed in August 2023
Reviewed: 10 September 2023
Torgny
NorwayNo aircondition. Outside temperature 27C
The bed and bathroom
Stayed in September 2023
Reviewed: 27 August 2023
Patricia
United KingdomVery convenient location for stop over Underground car park In house restaurant Lovely park for running nearby
Stayed in August 2023
Reviewed: 25 August 2023
Ales
LuxembourgDuring this stay, the weather turned very humid and unfortunately, there was no way to handle the humidity in the room. AC or a global ventilation might help. The previous room we stayed in at this hotel had a mini fridge, but this room did not appear to have one.
All in all the room is nice, stylish and clean. I liked the USB phone chargers integrated into the wall lamps next to the beds (just remember that to charge you need to press the main light switch but then you can turn off the bulb on the light itself). The staff are very friendly and helpful. There was a mini-safe in the room and ventilation in the bathroom. The black-out curtains worked nicely and kept the room dark in the evening and morning.
Stayed in August 2023
Reviewed: 20 August 2023
Ali
United KingdomI was at this place for two nights the first night I registered myself around 6 PM then I went out and cane back to the hotel after 11 PM I got a code to enter and there was no problem at all. The second night I also came back to the hotel after 11 PM I got the code to enter to the building but my key card for my room was not activated and I really didn’t know what to do because there was any notification to guide you what to do. Since I don’t know German language I had to call to a friend of mine around midnight!! To call them then again I had to call to them to activate my key card using a machine in the reception!! This is not good at all there should be at least one person available during the night to sort out similar cases like what I had. This is the hotel responsibility not the guest’s duty!!!
The place was tidy, quiet and good for relaxation.
Stayed in August 2023
Reviewed: 18 August 2023
Ray
United StatesBreakfast
Stayed in August 2023
Reviewed: 16 August 2023
Gustav
SwedenChecking in is only possible until 23:00. After that you have to notify the reception beforehand and rely on a security phone-number to get a code in order to enter the property. Unfortunately when we came, no one answered the phone and we couldn't enter! Only after waiting over 30 minutes did we manage to get in, by chance since another guest was leaving the property.
Breakfast was great. The room was comfortable and big.
Stayed in August 2023
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