Decor and rooms a bit dated

Reception staff, let us park our motorbike outside main doors as we were concerned about security. All staff very nice.

Stayed in June 2024

The evening buffet was WAY too expensive compared to the quality of the dishes! Our room had a messy balcony with no cleaning regarding spiders and stuff. We saw the maids cleaning other balconies. Our balcony was a wild-life.

Great service Good beds Clean and nice

Stayed in June 2024

No windows in the sleeping area

Nice big room, indoor pool, breakfast buffet, location and the staff!

Stayed in June 2024

Having to pay to park, even as a disabled guest is not great. I asked about this upon checking out. The receptionist suggested that it was a free service but then liaised with a colleague and charged €9 per day. Disabled parking should be free.

Location was fantastic. Staff were friendly.

Stayed in May 2024

Expensive parking without reason ( there were free parking options 10m away with the same security standards, there were renovation works on the upper floors causing some noise.

Location, the views to the lake, the spa.

Stayed in January 2024

well, i called with the measurements of my 2 friends and the size of the wheelchairs they use... when we arrived we had a little wait no problem we had coffee but when one of my wheelchair friends wanted the WC there was not one on the same floor and we had no room yet so she had to find a way downstairs to the basemen toilets... not a good start .. when we got our rooms we found that the ladies and their wheelchairs could not get into the wash/bath/toilet room in the room. also not in the next room they offered us... however, 1 hour later my friends were offered a suite to use for the time we were there. i was sent a mail 2 days before we were due to travel that there was building work being done but it would not trouble us ... but it did ...

the location was great for what we needed , and the staff were super helpfull

Stayed in November 2023

Very nice place and absolutely adorable staff. I did get lost in the woods surrounding the lake - do be careful (or try not to be a dork and actually look where you're going). Breakfast was superb I had eaten to enough to go on with the 8hrs drive back home.

Stayed in August 2023

They offer shuffle to the airport on the web and that doesn't exist anymore. Taxi from the hotel to the airport cost around 100-110€. Was not a beautiful surprise.

Good hotel for relax. The staff always perfect. Good food and the room was so confortable.

Stayed in September 2023

That they did not have gluten-free bread as an option. They had run out for the evening meal and there was none at the breakfast either.

It was clean, had character and was refurbished to a good taste which fitted in with its historic interior. They are very dog friendly. I could bring dog into the restaurant and to the breakfast area. The location overlooking the lake and being next to a river.

Stayed in September 2023

That you had to pay for parking. The menu in the restaurant was very limited and we thought it should have German dishes. The breakfast rolls were very stale and not very nice.

The location, the view, and bedroom

Stayed in July 2023

confusing w stairs lifts etc is it a hotel or a conference place?

pretty

Stayed in June 2023

Very thin walls. Beds were requested single but it was a double amd had to move them myself.

Breakfast was nice.

Stayed in April 2023

Bathrooms are dated. Not a very nice lounge to sit, relax, have a drink, paid parking for hotel guests, very loud wedding party in the hotel.

Stayed in April 2023

No bar… no games… chairs in restaurants not comfortable. Only buffet style dinner on Friday, wasn’t worth the money.

Staff was nice

Stayed in March 2023

tesla destination chargers not working

the pool

Stayed in March 2023

Front desk clark was very unhelpfull. We had to ask everything from the time table of the pool till the time table of the breakfast. And the parking ticket. He was very unwelcoming. Perhaps because we were Dutch. The WIFI was non existent and on asking for help the answer was "Ja ist kaput, ich kan dahrzu nichts tun" which is again rather rude and unhelpfull. Head waiter at dinner was very rude towards woman staff member and scolded her in feomt of quests. There was a 20 minute talk to the whole staff visable for evey staff member. This man was extremely stressed and hunted every quest visiting the dining room. That's why at our second night we decided to eat out. That means less income for the hotel. But all of this was nothing compaired to our last night sunday 28 november. We decided to end our stay with cocktails at the bar. Except the bar was closed, probably because of the soccer WK, but I think it's ridiculous to have every staff member to watch the football game and no staff at the front desk, a closed bar and also NO STAFF at the restaurant where the sign at the bar said we should go and would bw welcome. So no income there for the hotel as well. Than breakfast on monday's is without the possibility of cans of coffee. The cleaning crew is hunting you to leave the hotel (with an hour left to check out). All in all an experience we would not recommend to anyone we know. The hotel has a lot to learn yet as well as the staff. Only members of staff that we found helpfull were Wiktor and our table waiters on saturday at dinner. We shall not book again with this hotel. Price versus hospitality is absolutely not in balance. Good luck with getting the hotel run like a hotel.

We did like our table waiters on Saturday

Stayed in November 2022

Beer in restaurant not chilled . Bath/shower awkward access and stained grout . Towels have seen better days .

1st visit 1982 and internally no change since then and the hotel overall looking a bit tired especially the bathrooms and needs some serious room upgrading and general TLC .However presentation ,service and restaurant food standard still quite excellent and our waiter was friendly and helpful .The quiet location beside the lake is lovely for walks and very relaxing and the spa , unchanged since the 70s , is still great with large pool and most enjoyable to spend time in .

Stayed in November 2022

Restaurant was good, but not wauw

Nice hotel with great family room. Big pool

Stayed in September 2022

Paying for parking, having to explicitly order filter coffee at breakfast (but it was good quality)

Nice location, good sized room, excellent pool, good breakfast, generous buffet evening meals available, traditional styling of restaurant

Stayed in August 2022

it’s a little outdated in some places. the bathroom looked liked it was patched multiple times and had lost its original charm. but nothing major, it’s clean and a good stay.

the sauna and location were amazing. Environmental awareness and some tech included in the room

Stayed in June 2022

The hotel itself is very old with old interiors. Being paying so much for the room, we also need to pay for the parking which is annoying.

The staff were very helpful and friendly. The breakfast range was great with many options. The pool and sauna were also good.

Stayed in June 2022

location

Stayed in March 2022

tad far from CENTRE of Munster

Stayed in April 2022

Our only regret was the menu in restaurant. We didn't have a lot of options as we don't eat meat and as an hotel recommended for families we were surprised that there were no options for kids, even as smaller portions of the adults' menu.

Breakfast was great. the location was great for walks with our dog and to discover the area. Our room was very nice and we were still comfy with our dog and a bed for our daughter.

Stayed in February 2022