Schanzstrasse 9, Bernkastel, 54470 Bernkastel-Kues, Germany
#20 of 27 hotels in Bernkastel-Kues
Guests' ChoiceBased on 31 hotel reviews
7.9Cleanliness
8.7
Comfort
8.2
Location
8.9
Facilities
7.8
Staff
8.8
Value for money
7.4
Free WiFi
8.3
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Showing 1 – 25
Reviewed: 26 April 2024
Peter
GermanyVery Friendly, provided lots of useful information about the area.
Stayed in April 2024
Reviewed: 14 March 2024
Nithya
Netherlands1. the kid’s bed was a bit hard
1. Location 2. Friendliness of the staff 3. cleanliness 4. Breakfast
Stayed in March 2024
Reviewed: 4 December 2023
Simon
United KingdomBreakfast was a bit poor on first morning. But the rest very good.
Style and decor
Stayed in December 2023
Reviewed: 22 September 2023
Fraser
United KingdomIt was strange to arrive at what turned out to be a crowded hotel and find no reception staff. You had to call a mobile number to release the key. We were fortunate in having a room at the back which was quiet but with no view. I think rooms at the front giving onto the main road could well have been noisy. Clearly the best rooms are those in the new Annex with a view over the river.
Breakfast was excellent with helpful stuff
Stayed in September 2023
Reviewed: 4 August 2023
Jokela
FinlandCheck in was bad
Stayed in July 2023
Reviewed: 9 October 2022
Hyndman
United KingdomIt took a long time for the water to run hot in the bathroom and when it came through it was scalding! .Other than that, everything was very good 😊
The Hotel Bären was very nice - excellent breakfast and genial hosts.
Stayed in October 2022
Reviewed: 29 August 2022
Lee
United KingdomA little on the pricier side than I would normally pay, but Burnkastle is a popular tourist area. Still wearing masks however its a family hotel so they are taking precautions, as loosing a member of staff would cause problems .
Great location, very friendly and helpful owner who spoke better English than me. Breakfast has always been good every time I've stayed.
Stayed in June 2022
Reviewed: 2 November 2021
Stephen
United Kingdomgood location nice rooms and good breakfast
Stayed in October 2021
Reviewed: 17 June 2024
Maxine
United KingdomThe decor is a little dated and the room smelt like it needed an airing.
Lovely, helpful staff who helped us get the most out of the evening we had in Bernkastel. They also allowed us to store our paddle boards in the garage which was really amazing.
Stayed in June 2024
Reviewed: 27 October 2023
Holly
United StatesRooms were small
Nice along the Mosel river
Stayed in October 2023
Reviewed: 3 September 2023
Dany
Belgium-
Nice location Clean Good breakfast
Stayed in August 2023
Reviewed: 24 August 2023
Astles
United KingdomNothing
Excellent hotel great area, loved it.
Stayed in August 2023
Reviewed: 15 August 2023
Barbara
United KingdomSpent a lot of money on the room, might be a nice gesture not to charge £8 parking per day on top.
Fantastic location! Our room had a terrace along the side of the building which was not part of the main hotel. The room was spacious, clean and up a flight of well lit twisting steps. The breakfast room was across the road, but not a problem - although up lots of steps to the front door of the main hotel which again was no problem for us. The breakfast was phenomenal! The options provided were the fresh, plentiful and delicious! The owner/chef/manager could not do enough for us. When we sat down, he explained all about where the different foods were (hot/cold/breads),and even brought our attention to an event in the main market square that evening. Would highly recommend this hotel!
Stayed in August 2023
Reviewed: 17 May 2023
Domdavis44
United KingdomNothing
Very friendly staff. Great location just a short walk from the old town. Garage parking for our Motorcycles. Fantastic breakfast.
Stayed in May 2023
Reviewed: 2 October 2022
Janette
GuernseyThe room was really small and quite dark When we had stayed before we were housed in the new building on the river. This was not offered as an option this time. One member of staff was very aggressive to my husband when he did not understand a German instruction - he does not speak the language! Sadly, we would not stay there again nor would we recommend it to friends.
The bathroom was very up to date and modern. The beds were clean and comfortable.
Stayed in September 2022
Reviewed: 7 September 2022
Christopher
United KingdomBreakfast was a bit strange probably due to them still following covid procedures .No signage in English that we could see and not aware of what procedures we had to follow ,at least one member of dining room staff was abrupt with my wife when she tried to get coffee which left my wife wishing to leave on the first morning .
Nice room overlooking the river ,clean and a good size .Helpful staff on arrival .
Stayed in June 2022
Reviewed: 1 July 2022
Jo-anne
United KingdomBeautifully clean and in a fabulous position. Breakfast was exceptional.
Stayed in June 2022
Reviewed: 26 October 2021
Stephen
United Kingdomlocation
Stayed in October 2021
Reviewed: 24 July 2022
Anonymous
BelgiumLigging perfect
Stayed in July 2022
Reviewed: 22 June 2023
Andrew
United KingdomThere are no comments available for this review
Stayed in May 2023
Reviewed: 1 May 2023
Veranice
NetherlandsThere are no comments available for this review
Stayed in April 2023
Reviewed: 15 May 2022
Ulla
LuxembourgThere are no comments available for this review
Stayed in May 2022
Reviewed: 22 December 2021
Willem
NetherlandsThere are no comments available for this review
Stayed in December 2021
Reviewed: 17 August 2021
Melanie
SwitzerlandThere are no comments available for this review
Stayed in August 2021
Showing 1 – 25
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