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Reviews of B&B Hotel Dortmund-City This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services offered. It is based on a self-evaluation by the property. Use this rating to help choose your stay!

Burgwall 5, 44135 Dortmund, Germany

#35 of 66 hotels in Dortmund

Guests' Choice

Review score

Based on 360 hotel reviews

7.9

Score breakdown

  • Cleanliness

    8.3

  • Comfort

    8.1

  • Location

    8.7

  • Facilities

    8.0

  • Staff

    8.7

  • Value for money

    8.3

  • Free WiFi

    8.6

100% verified reviews

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Showing 1 – 25

  • Reviewed: 20 June 2024

    7.0
    Good hotel apart from parking . Website says parking available and on arrival they said we dont.
    • Leisure trip
    • Group
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    There was no parking available and on the website it said parking available which was very annoying as this was the reason I booked this hotel

    Breakfast was ok

    Stayed in June 2024

  • Reviewed: 16 June 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Not happy with the check in , it was too late 15:00 I had to pay for early check in .

    It was clean

    Stayed in June 2024

  • Reviewed: 30 May 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Parking was very limited, we parked in the multi story and it was very expensive. No kettle in room which was a bit disappointing

    Convient location close to the town

    Stayed in May 2024

  • Reviewed: 27 April 2024

    8.0
    Very good
    • Business trip
    • Solo traveller
    • Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    small rooms,

    excellent location!

    Stayed in April 2024

  • Reviewed: 22 April 2024

    8.0
    Perfect stay
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 2 nights
    • Submitted via mobile

    Great hotel in prime location. We had a room for 3 people and the beds were very comfortable and room was perfect. Front desk staff very obliging and hotel is perfect for city centre stay and 5 min walk to main train station. Most definitely stay here again

    Stayed in April 2024

  • Reviewed: 14 April 2024

    7.0
    Don't expect to park here...
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 1 night
    • Submitted via mobile

    Despite booking this in October 2023 and requesting parking. And also checking with the hotel last week (being told first come first served and reserving wa not possible) we arrived at 130pm (car park was empty) to be told all the spaces had been taken.. I had to park in a car park opposite at pay €28 for 17 hours! My room backed onto the carpark and there remained empty spaces all evening and into the next morning. The staff were not interested. Put a dampener on what was the last stop of our holiday.

    Closeness to the centre

    Stayed in April 2024

  • Reviewed: 3 February 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Location, too loud as it is at a street.

    Clean

    Stayed in January 2024

  • Reviewed: 1 February 2024

    7.0
    Comfortable stay for the night near central station
    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    The reception area is rather simple; it’s not a grand luxury hotel but this is also not the aim B&B. The cleaning crew came in very early (at a time where many business people probably already had left) - would recommend to leave out the „do not disturb“ sign outside the door to avoid this. :)

    Great location when arriving by train. My room was clean and more spacious than expected for a budget hotel. I was able to book for a very good price at a weekday (from other reviews it seems like during peak seasons the price is much higher). There is 24/7 reception and the door can only be entered by a code at night (which made it feel more safe to me). I had a window facing the street; despite having read a lot about noise from other reviews, I had a very calm night and good sleep.

    Stayed in February 2024

  • Reviewed: 21 January 2024

    8.0
    Great hotel
    • Leisure trip
    • People with friends
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    They don’t have irons…. Very small criticism

    The bed was very very comfortable , the staff were very friendly.

    Stayed in January 2024

  • Reviewed: 26 December 2023

    9.0
    Very good!!
    • Leisure trip
    • Solo traveller
    • Twin Room
    • Stayed 1 night

    Location is great, near by central station, 8-10 minutes of walk. Small reception with nice stuff. Room is very nice, clean, there is all that you would need. For the price, it was more than good!! Very nice surprise.

    Stayed in December 2023

  • Reviewed: 10 December 2023

    8.0
    Very good
    • Leisure trip
    • People with friends
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    1 personeelslid was nogal bot

    De ligging. Reinheid. Comfort

    Stayed in December 2023

  • Reviewed: 4 December 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    When booking the room, I was not given an option to book parking at the hotel. It stated that it was not possible to pre-book this at all. When I arrived at the hotel, I.was told that all the parking was already booked out and that we could find a parking garage nearby. This parking garage cost 28 Euro compared to the 12 Euro I would have paid for hotel parking, if I had the option to pre-book it. Also, heating did not effectively heat up the room.

    Very clean and beds are very comfortable

    Stayed in December 2023

  • Reviewed: 6 November 2023

    7.0
    Good hotel for business traveller
    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Long que to wait while making a check-out. Makes sense to keep 2 front-office managers at least from 9 am to 11am

    Good location Breakfast is ok but selection could be better

    Stayed in September 2023

  • Reviewed: 4 November 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 1 night
    • Submitted via mobile

    We felt uncomfortable when we found dirty socks under the curtain.

    Very good location, comfortable beds

    Stayed in October 2023

  • Reviewed: 17 October 2023

    7.0
    Nice hotel close to city center
    • Business trip
    • Group
    • Double Room
    • Stayed 3 nights

    Parking was not available although I got confirmation that it is reserved

    Good location, nice room

    Stayed in October 2023

  • Reviewed: 28 September 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Location, no need to check out

    Stayed in August 2023

  • Reviewed: 19 September 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    None.

    Value for money.

    Stayed in September 2023

  • Reviewed: 6 September 2023

    9.0
    Great value, central location & lovely staff
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    The hotel was a few minutes walk from the train station and the town centre. It is located a short walk away, so there was no street noise or traffic to worry about. The staff I spoke to were very nice and had a very good level of English which helped for the check-in process.

    Stayed in August 2023

  • Reviewed: 28 August 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 1 night

    Room was small but it will serve the purpose if you spend a lot of time outside hotel and come back only to sleep.

    Hotel Location was okay .... not very far from station. Room was also clean and efficiently designed.

    Stayed in August 2023

  • Reviewed: 18 August 2023

    9.0
    Good location and value for money no parking
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 1 night
    • Submitted via mobile

    There was no hotel parking, as states in booking.com. Parking was the main reason we've chosen this hotel. But on arrival, we were told there is parking space just for 8 cars and we have to use city parking spaces. That wouldnt have been a problem, but you have to pay since 7am next day. Cant think about anything worse than getting up at 7am after long drive, just to pay for parki g.

    Easy check in and out, clean room.

    Stayed in August 2023

  • Reviewed: 31 July 2023

    8.0
    New and clean
    • Leisure trip
    • Couple
    • Family Room
    • Stayed 1 night
    • Submitted via mobile

    Almost impossible to find a free parking spot, especially if you are checking-in late.

    The room was very clean, equipment was almost new, A/C working great. Staff very friendly.

    Stayed in July 2023

  • Reviewed: 20 July 2023

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Twin Room
    • Stayed 1 night

    The point in the Booking application is incorrect - the hotel is a little further, across the street from the Leonardo hotel. Look for the route on google maps. Good hotel for one night, close to train station and shopping streets. The girl from the hotel helped call a local taxi because Uber couldn't find anyone to ride.

    Stayed in July 2023

  • Reviewed: 19 July 2023

    9.0
    Superb
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    The decorations is on point, clean and calm The bed is very comfortable

    Stayed in July 2023

  • Reviewed: 10 July 2023

    8.0
    All in all good only needs some improvement
    • Leisure trip
    • Solo traveller
    • Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    The Room was too small

    Location and air conditioning Rooms

    Stayed in June 2023

Showing 1 – 25

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