Artusstr. 28, Rath, 40470 Düsseldorf, Germany
#198 of 198 hotels in Düsseldorf
Guests' ChoiceBased on 79 hotel reviews
4.4Cleanliness
5.2
Comfort
5.2
Location
6.2
Facilities
4.8
Staff
6.2
Value for money
5.7
Free WiFi
6.8
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End of dialog contentReviewed: 8 March 2024
Grinin
United StatesOnly till 8 pm check in. No key box. Forced my wife to come from another city to get the key. Forced us to leave at exactly 10.30 am in the morning.
Only till 8 pm check in. No key box. Forced my wife to come from another city to get the key. Forced us to leave at exactly 10.30 am in the morning.
Stayed in March 2024
Reviewed: 9 October 2023
Semih
TurkeyThe room I booked was different. The room I stayed in had nothing to do with the photos.
The employee was very polite.
Stayed in October 2023
Reviewed: 2 July 2023
Jocelynn
NetherlandsIt was dirty, the pillows were thin, it was warm and there was no space if we needed anything like water or food.
Stayed in June 2023
Reviewed: 3 June 2023
Hamesh
GermanyThe staff demanded we pay 10€ for "bathroom privilege".
Stayed in May 2023
Reviewed: 9 April 2023
Misbah
United KingdomThe conditions was, can't smoke, couldn't eat any food, and couldn't make any noisy.
Room was very clean and nice tidy up.
Stayed in April 2023
Reviewed: 20 October 2022
Wim
NetherlandsEverything. Because of a veru big world wide expo in Düsseldorf the room rate was extraordinary 1 night 165 euro for double room. Normally 60 All hotels were fully booked.
Nothing
Stayed in October 2022
Reviewed: 21 June 2022
Alvaro
SpainUncomfortable bed; the mattress was terrible. The heat didn’t help either.
Large room. Near from the subway
Stayed in June 2022
Reviewed: 15 June 2022
Mitel
RomaniaBad smell of the room, laundry and towels. Really old furniture, need renovation. Very far way to center.
Hot water on shower.
Stayed in June 2022
Reviewed: 16 June 2024
Moad
NetherlandsThe host was kind and the room was neat, clean. I recommend it
Stayed in June 2024
Reviewed: 2 April 2024
Mehrded
AzerbaijanNo comment
Place
Stayed in April 2024
Reviewed: 23 March 2024
Natalie
GermanyQuiet, good value for money.
Stayed in March 2024
Reviewed: 14 March 2024
Wenyu
GermanyI booked a double room. When I checked in, I was told that since we were two people, we would be charged more. The first question: If I live alone, why should I book a double room? Secondly, I was asked to pay only in cash, and I was not given a receipt for the city tax. And the most outrageous thing is that the room environment is completely different from the picture.
nothing
Stayed in March 2024
Reviewed: 13 December 2023
Renzo
NetherlandsNot very good furniture some broken some didn’t work properly but over all for the price it was good
It was a nice old cozy house in a nice street
Stayed in December 2023
Reviewed: 1 December 2023
Gaia
ItalyEverything else. When I arrived I had to wait for 40 min, nobody answered calls or messages. Very dirty. The staff is very rude. Knocking at 8 in the morning telling us to leave at 10 even though the check out is at 11 because other people are coming.
It cost very little, there is hot water and the hearing works
Stayed in November 2023
Reviewed: 27 November 2023
Mubeen
Germanythey dont response
Stayed in October 2023
Reviewed: 29 September 2023
Nastya
GermanyRip off. At the time of reservation, let the owner know that my train arrives at 21:20 so I would be able to check in at 22. The hotel accepted my reservation and said it is impossible to check in. The lady on the phone said no exceptions and she doesn’t make any decisions. Result - cancelled business trip. Thank you for your hospitality!
Stayed in September 2023
Reviewed: 20 September 2023
Zeeshan
PortugalNothing to have like it's totally bad experience very bad bed and mattress very dirty room and furniture likes 100 years old even washroom not have hand wash and toilet paper it's fully bad not requirement
Nothing to have like it's totally bad experience very bad bed and mattress very dirty room and furniture likes 100 years old even washroom not have hand wash and toilet paper it's fully bad not requirement
Stayed in September 2023
Reviewed: 12 September 2023
Karam
GermanyEverything was a mess. After arriving, it took us almost a full hour to get into the room. Of course, they wanted to change rooms to ones not in the reservation. No one can visit you as if you are in prison. The reception was extremely impolite and immoral. The room doesn't even have soap to wash your hands.
Nothing, it is only very bad place to stay .
Stayed in September 2023
Reviewed: 4 September 2023
Naveed
BahrainFirst thing this is a house not hotel! Just small room with sharing bathroom! No refrigerator, no service like hotel at all, the owner is RUDE not helping at all because my flight was delayed and he have some rule after 8pm you cant check-in! So i had to book another hotel to spend my night!
The old lady working there is so nice:)
Stayed in September 2023
Reviewed: 11 August 2023
Seyedmasoud
SpainWorst hotel ever , it was that costly to have a fresh or new sheets??
Stayed in August 2023
Reviewed: 6 August 2023
Neil
United KingdomStaff unhelpful and officious. Separate bathroom and room, both quite small. Facilities poor, not opened up since Covid pandemic. No breakfast or coffee available.
Reasonably handy for transport connections. In a quiet side street, so not much noise from traffic etc.
Stayed in August 2023
Reviewed: 1 July 2023
Leandro
SpainRubbish customer service.
Rubbish customer service. While I book the room the system let me chose a late checking time, however after confirming and paying for the booking someone from the hotel contacted me telling me that late checking isn't possible and that if I don't arrive before 20:00 I would lose the booking. My flight didn't arrive until 22:30pm, reason why I contacted the property to either, allow me a late checking or process a refund. The responsable of the property replied in a very rude way telling me that he wont do either. So basically due to their false advertising I lost the money of the booking. I'll proceed to report them to the Bundesamt für Verbraucherschutz und Lebensmittelsicherheit.
Stayed in June 2023
Reviewed: 19 June 2023
Godwin
ItalyThe rooms are not clean, and I was not comfortable, When I called the lady and told her that the Room is not clean, She said I should give her key and go, or she will call police for me, just because I tell her that is not clean, everywhere is full of dust ... There is No Air condition, No Fan... I was just going to my friend place to relax... very bad 😞 😞😔😔😔😔😞; we were two but my brother was unable to stain in the room because of the dust allover the room under the bed, everywhere is dusting...
There are public transport, very close to the hotel
Stayed in June 2023
Reviewed: 18 June 2023
Keenan
United Kingdomthe owner wouldn’t let us book in and we had to sleep in the street and as tourists travelling alone for the first time this makes us never want to go abroad again
nothing they wouldn’t even let us book in so we had to stay in the street
Stayed in June 2023
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