Skip to main content
  1. Hotel reviews homepage
  2. Germany hotel reviews
  3. Hansestadt Hamburg hotel reviews
  4. Hamburg hotel reviews
  5. Reviews of ARCOTEL Onyx Hamburg

Reviews of ARCOTEL Onyx Hamburg This is the official star rating given to the property by an independent third party - the Hotelstars Union. The property is compared to the industry standard and scored based on price, facilities and services offered. Use the star rating to help choose your stay!

Reeperbahn 1a, St. Pauli, 20359 Hamburg, Germany

#59 of 369 hotels in Hamburg

Guests' Choice

Review score

Based on 612 hotel reviews

8.5

Score breakdown

  • Cleanliness

    9.0

  • Comfort

    9.0

  • Location

    9.5

  • Facilities

    8.7

  • Staff

    8.8

  • Value for money

    8.0

  • Free WiFi

    8.4

100% verified reviews

Real guests. Real stays. Real opinions.

Read more- opens a dialog box
Write a review

Showing 76 – 100

  • Reviewed: 9 October 2023

    9.0
    Simply perfect!
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Could be a little bit cheaper, especially the breakfast for 22€ per person.

    We arrived 3 hours earlier and the room was already ready. The Staff was really nice and helpful. The parking lot is directly under the hotel and you can access it easily. The area where the hotel is located is perfect and you can sleep well, you hear nothing from the surroundings. I can really recommend this hotel.

    Stayed in October 2023

  • Reviewed: 7 October 2023

    9.0
    Excellent location, new modern hotel
    • Business trip
    • Family with young children
    • Comfort Double or Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    N/ A

    Perfect location- by subway close to the harbour, Congress centre, or shopping. Besides, in a neighbourhood where the night life is blooming. Big room, spotless clean, soundproof. I couldn't choose any better.

    Stayed in October 2023

  • Reviewed: 6 October 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Comfort Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The hotel is just a few steps away from the Hamilton musical.

    Stayed in September 2023

  • Reviewed: 26 September 2023

    9.0
    Great location
    • Business trip
    • Solo traveller
    • Comfort Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Excellent bed, great breakfast

    Stayed in September 2023

  • Reviewed: 26 September 2023

    7.0
    Bit pricey and no views - good breakfast & very friendly staff
    • Leisure trip
    • Couple
    • Junior Suite
    • Stayed 3 nights
    • Submitted via mobile

    The ‘view’ as per value for money - was very limited and did not show any part of the Elbe … but the balcony of a senior couple sunbathing at eye level…

    The location is great and in great condition.

    Stayed in September 2023

  • Reviewed: 18 September 2023

    9.0
    I will surely stay again in my next trip to Hamburg
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    I liked everything

    Good clean hotel

    Stayed in August 2023

  • Reviewed: 16 September 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Comfort Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Lovely hotel, friendly helpful staff. Location was great, highly recommend a trip to the harbour. Especially the Elbphilharmonie observation deck. Fantastic views. A boat cruise is also worth doing. The U-boat is interesting & worth a visit. We were so lucky with the weather & also there was a cruise ship festival going on which was great to see the ships.

    Stayed in September 2023

  • Reviewed: 14 September 2023

    8.0
    Great place to stay in Hamburg. I will be back
    • Leisure trip
    • Solo traveller
    • Comfort Double or Twin Room
    • Stayed 2 nights

    Nothing really. The hotel might have more facilities, but it is unbeatable in convenience, location and ease. Maybe not the best place to travel with children, the rooms didnt seem family friendly, and neither did the area.

    The location is great if you come along with the reeperbahn - it is not totally in the middle, and just acrosss the road is a train station that is very convenient to get around Hamburg.

    Stayed in August 2023

  • Reviewed: 12 September 2023

    9.0
    Superb
    • Business trip
    • People with friends
    • Comfort Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Parking additional pay.

    Great location. Clean and comfy.

    Stayed in September 2023

  • Reviewed: 12 September 2023

    9.0
    Superb
    • Business trip
    • Family with young children
    • Comfort Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Excellent location

    Stayed in September 2023

  • Reviewed: 12 September 2023

    9.0
    Clean, efficient in the heart of the city
    • Leisure trip
    • Solo traveller
    • Comfort Double or Twin Room
    • Stayed 3 nights

    The hotel is on a very lively street in Hamburg. People were still partying at 6am Sunday morning below my window. Definitely take some sort of ear plugs.

    Great location for getting about. Hotel itself was very quiet, barely aware of other guests.

    Stayed in September 2023

  • Reviewed: 6 September 2023

    10
    As a solo traveler, I had a great stay at this hotel.
    • Leisure trip
    • Solo traveller
    • Comfort Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Nothing that I can think of. Generally, I like the hotel and their services provided.

    Breakfast was great. However, It’s more of the same everyday. I think you may have to consider making some changes. Overall, I enjoyed my stay as a solo traveler. Room was clean and neat, very beautiful lobby. Money paid was worth it.

    Stayed in September 2023

  • Reviewed: 6 September 2023

    9.0
    Superb
    • Solo traveller
    • Comfort Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    My keycard demanded quite a few tries before opening my room

    Stayed in September 2023

  • Reviewed: 4 September 2023

    10
    Exceptional
    • Leisure trip
    • Group
    • Comfort Double or Twin Room
    • Stayed 3 nights

    Everything was perfect

    Location is perfect for all destinartions in hamburg

    Stayed in September 2023

  • Reviewed: 1 September 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Comfort Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Poor Internet connection

    Design, comfy bed and location

    Stayed in September 2023

  • Reviewed: 27 August 2023

    9.0
    Excellent hotel to explore Hamburg
    • Leisure trip
    • Couple
    • Comfort Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Like most property at Hamburg, it is rather costly. And there is no sauna at this hotel but somehow it is not explicitly clear on Google review/hotel website.

    Hotel is excellently located - close to both the harbor and touristic sites. It is actually at the ‘good’ part of the Reeperbahn area. The rooms are well-sized and we were delighted by the staff service as well.

    Stayed in July 2023

  • Reviewed: 26 August 2023

    10
    Best hotel in hamburg
    • Business trip
    • Group
    • Comfort Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    New building, nice furniture, real tasty breakfest

    Stayed in August 2023

  • Reviewed: 26 August 2023

    9.0
    Well worth the money but drink elsewhere.
    • Leisure trip
    • People with friends
    • Junior Suite
    • Stayed 3 nights
    • Submitted via mobile

    Bar was very expensive.

    Rooms were lovely with amazing view and ideally located.

    Stayed in August 2023

  • Reviewed: 25 August 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Comfort Double or Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    Modern hotel in het stadscentrum

    Stayed in August 2023

  • Reviewed: 25 August 2023

    9.0
    Fantastic hotel. Very spacious rooms.
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    if I had to find something, the coffee/tea making supplies were sparse and weren’t replenished. But that’s a small complaint, reception were happy to give us milk and extra teabags

    Great hotel. Great location. Very spacious room and bathroom. Extremely clean. I stayed here for 2 nights before travelling North for a wedding. I even looked to change my other hotel and rebook for my return to the City but unfortunately it was sold out, being the weekend. I would definitely recommend

    Stayed in August 2023

  • Reviewed: 24 August 2023

    10
    I would book it again
    • Business trip
    • Solo traveller
    • Comfort Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    The lack of washing basins in the toilet area. Although a proper one was located in the bathroom, but the most needed place for this facility is near the toilet unit not in another separate area

    The location. The cleanness and yellow touch in room

    Stayed in August 2023

  • Reviewed: 21 August 2023

    10
    Luxury, convenience, a real treat!
    • Leisure trip
    • Solo traveller
    • Superior Double or Twin Room
    • Stayed 6 nights
    • Submitted via mobile

    Nothing at all.

    The hotel was in a great location, is modern with good facilities. The staff are great and the breakfast is amazing.

    Stayed in August 2023

  • Reviewed: 20 August 2023

    10
    Exceptional
    • Business trip
    • Couple
    • Comfort Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    For this room price I would have expected at least one soft drink in the house bar.

    Stayed in August 2023

  • Reviewed: 20 August 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Comfort Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Bed was very comfortable. Room very clean. We didn't find it noisy given its location, unless you had the window open, you could hear sirens every few minutes! Everything about the room was fantastic. Only issue was that the TV didn't have any English channels. Location was great if you're visiting for the party district. We were there for a wedding and didn't have an interest in the party district but found the area of the hotel safe. Shower was lovely. Tea/coffee facilities available in the room plus hairdryer.

    Stayed in July 2023

  • Reviewed: 18 August 2023

    10
    An amazing hotel and close to different attractions and shops
    • Business trip
    • Solo traveller
    • Comfort Double or Twin Room
    • Stayed 2 nights

    Excellent location, friendly personnel, immaculate clean room and bathroom, walking distance through different attractions, bars, restaurants and shops

    Stayed in August 2023

Showing 76 – 100

We Price Match
We Price Match
Low rates • No booking fees • Find cheaper? We'll refund the difference!

Guests also reviewed these properties:

gogless