For parking and spa you must pay extra,

Nice hotel, nice personel

Stayed in May 2024

It's quite close to the center of Cologne, yet the price is very reasonable. The room is clean, tidy and spacious. Staffs are kind and helpful.

Stayed in March 2024

Not enough good for 4*: one bottle of sparkling water for two people in the room (you have to go downstairs to buy extra on reception, there isn’t mini bar in the room), the bottle with soap was broken, no bathrooms kits, no slippers. The cleaning lady started to knock at our door at 10:00 am, during my conference call

Stayed in March 2024

The parking lot and the location is perfect. Unfortunately, we had a very loud neighbour, but hotel staff had a lot empathy and resolved the situation quickly. We really appreciated the support.

Stayed in March 2024

It's an absolutely beautiful hotel. Super friendly stuff that took time to explain everything and made us feel welcomed. The room was super clean, couldn't hear any noises from the corridor and it was super comfortable. We slept so well. We travelled with our 2 year old and they even thought about him bringing a baby shower gel, some treats and a little magic towel that he loved.

Stayed in April 2024

Breakfast could be chaeaper

Very clean and conveniently located near the tram that goes directly to the city centre. We got a corner room with windows on both sides which was very nice.

Stayed in March 2024

everything about this experience was great, except fact that I was bombarded with multiple emails and messages before arriving, and after arriving, mentioning things, asking for reviews, and generally annoying. This is very unprofessional something they should cut out as a message should have some value for a client and that just be something that you force have to read because you’re afraid maybe there’s a problem with the reservation. I’ve made many reservations over the last 30 years and this was annoying to say the least.

Stayed in April 2024

the price of the breakfast. For me 50+ euros for 2 people was unreal. Also you lacked communication in terms of expenses. We planned for 320 for 2 nights we paid more than 400. Linked to city ta and 1 breakfast for two.

the room was very large, relatively new and clean. We also had a view of the street that was not unpleasant.

Stayed in February 2024

Hallways could be modernized

Got a free upgrade for a bigger room. The breakfast was great! Lots of variety. Beds were comfortable and overall very clean.

Stayed in February 2024

Very friendly staff. Few meters from Tram station. Excellent!

Stayed in February 2024

There was a door in the corridor and each time people slammed it in the evening our whole bed and the wall next to it were vibrating. It was super strange.

Comfortable rooms, clean, a little surprise for our daughter- she loved it!

Stayed in December 2023

Value for money is very good

Stayed in January 2024

Very stylish, comfortable and friendly. Felt top end but didn't break the bank. Good parking with no height restriction. Breakfast was absolutely first class. Allowed dogs.

Stayed in December 2023

The rooms were very clean, properly furnished, decorated. It was silent and comfortable. The shower worked really well. Staff was friendly. The dinner at the restaurant was exceptionally good considering the relatively low price. Contrary to some reviews, I found the breakfast worth the price as well. Good quality food for breakfast does worth 20 bucks per person. Considering my 11 year old was charged half priced and my 4 year old was not charged. If you add the breakfast to the room price, it is still a very good deal for the quality offered over all.

Stayed in December 2023

This review has been hidden because it doesn't meet our guidelines.

nothing to point.

The location and the facilities. The clean and the space. The easy acess to public transportation

Stayed in December 2023

Don’t serve food on a Sunday

Clean and friendly staff

Stayed in December 2023

More snack variety and options at the lobby would have been great.

I loved my room. It was excellent.

Stayed in December 2023

The personnel could be more friendly, specially with non-german speaking guests. The intercom was not working and they failed to understand that it had to be repaired, and instead thought that we didn't know how to use it (it's basically the same system wordwide!). Staff from the restaurant seemed very stressed, but the room service went very good for us.

The hotel is nice and clean, away from center but easily reachable by tram, room size was ok, beds comfortable, decoration also nice, bathroom ample and very clean. It has a very good relation value for money.

Stayed in October 2023

The ac was quite confusing We had 2 singles beds and when we seperated the beds, the bed was quite noisy while moving Luggage space was not available

The cleanness Nice view Room and washroom size was perfect

Stayed in November 2023

6.50 Euros for peppermint tea in the bar seemed expensive.

Room was really clean and well presented. We skipped breakfast, because 21 Euros per person seemed expensive.

Stayed in October 2023

price, not far from city center but not the closest

very clean

Stayed in October 2023

None

Excellent decor and facility's

Stayed in October 2023

Very nice hotel with professional and helpful staff. The restaurant had good Italian food. The breakfast was delicious.

Stayed in October 2023