Reinhardtstr. 21, Mitte, 10117 Berlin, Germany
#486 of 528 hotels in Berlin
Guests' ChoiceBased on 259 hotel reviews
6.3Cleanliness
6.9
Comfort
6.4
Location
9.0
Facilities
6.1
Staff
7.7
Value for money
6.7
Free WiFi
5.5
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End of dialog contentReviewed: 16 June 2024
Lucija
CroatiaThe furniture in the room is old. The shower in the bathroom was broken. Very little choice of food for breakfest. The price is only due to the location.
Location is great. The room is big enough.
Stayed in June 2024
Reviewed: 9 June 2024
Pietaliisa
FinlandThe mattresses were very bad. I'm only 60kg and could feel the bottom of the mattress. Stayed for 4 nights and the towels were not exchanged a single time (due to their environmental policy, it was stated), which would be acceptable if they would dry well. But the air was humid, no towel dryer, nor good place to hang the towels. All resulted for having the same wet towels for 4 days.
excellent location, pretty quiet room with the window opening to the inner yard.
Stayed in June 2024
Reviewed: 30 May 2024
Mylene
IsraelMy daughter and I stayed for five nights. The women at the reception didn't know any English. The rooms (we had two) were quiet, which was nice, but had old furniture and an unattractive appearance. They were not cleaned daily. Some items were broken, such as the restroom door handle and the electrical outlet in the wall. There is no elevator in the hotel. The breakfast was disappointing and lacked variety. Each day, the offerings were minimal and of low quality. On occasion, some items ran out and were not replenished. The location of the hotel was nice, just a 10-minute walk from the nearest train station.
Stayed in May 2024
Reviewed: 25 May 2024
Chris1thomp
United KingdomFrom the start person on reception lacked personality, room probably the worst I've ever stayed in, breakfast diabolical, Not a hotel, towels changed every three days, beds never made, room awful, curtain didn't even cove the window plug socket broken, no safe in room, asked about one in reception answer no safe available.
Location
Stayed in May 2024
Reviewed: 22 May 2024
Muhamed
Cleanliness!
The hotel is situated in a fantastic location, very close to the city center, allowing us to visit all the major attractions on foot. The room was adequate but had old furniture and could have been cleaner. The staff were friendly and the breakfast was decent.
Stayed in May 2024
Reviewed: 7 May 2024
Nigel
United Kingdomthe location, breakfast included and price
Stayed in April 2024
Reviewed: 1 May 2024
Predrag
SerbiaVery poor wifi signal
The location is very good, the room and the bathroom are small, but clean, tidy and comfortable.
Stayed in April 2024
Reviewed: 25 April 2024
Matzzzz88
ArgentinaI didn't like that WIFI didn't work during my stay. The room was very small but the problem was that to take a shower you had to go across the other side of the hall. Other than that it was good since I was travelling most part of the day.
The location was great.
Stayed in April 2024
Reviewed: 20 April 2024
Mary
United StatesWe were able to use WiFi in the room but had to be in a specific part of it. I’d recommend either getting a few more routers or just get another line. Walls a little thin (can hear pple in hall but not between rooms). But we slept just fine
I know some of the reviews aren’t good but we really enjoyed our stay. The receptionist was very kind - gave me two options for WiFi. The place was really accommodating for our family. We got a room for four and had a baby - they Had a crib with blanket available. I was actually a little nervous based on the reviews because it was listed as a “sofa bed” and the pictures of the rooms only ever showed a thin couch. I was worried that was the whole “bed” - but it folded out like normal and fit. It’s definitely a budget hotel but we were warm, comfortable, had enough towels etc. was perfect for us. It’s also nicely located with a short walk to Friedrichstraße station, the Reichstag, and the gorgeous Synagogue. A little further to the Berlin Wall memorial. The breakfast was just fine - sure it’s nothing fancy but I don’t expect that when it’s included in the room rate and it’s a lower priced room. My kids loved it.
Stayed in April 2024
Reviewed: 17 April 2024
Jonathan
GermanyReception separate from rooms
Location good near Hauptbahnhof
Stayed in April 2024
Reviewed: 9 April 2024
Brian
IrelandNo real complaints. I knew it would be fairly basic but thats fine. Wifi was a little slow at times but no big deal really.
Location was amazing. Staff were very polite and it was fairly quiet. Good value overall
Stayed in April 2024
Reviewed: 23 February 2024
Hans
BelgiumChannels on television where not working (at first). No first aid kid at reception at night for a simple plaster.
Very good location. Good price - quality. No nonsense hotel. Good breakfast. Always place. Room at the site of the street (across Boros bunker), with good sound isolation from traffic and neighbors.
Stayed in February 2024
Reviewed: 10 February 2024
James
United Arab EmiratesInternet connection
Clean
Stayed in February 2024
Reviewed: 21 January 2024
Поліна
UkraineWi-fi was very poor
Stayed in January 2024
Reviewed: 2 January 2024
John
United StatesAdditional keys for room, brighter lighting in room.
Friendly staff, close to train station.
Stayed in December 2023
Reviewed: 26 December 2023
Manjit
BelgiumThe breakfast always same bread slices, ham, jams. No effort & the coffee was always cold
The plus point is the location walking distance to the station
Stayed in December 2023
Reviewed: 15 December 2023
James
United StatesContrary to what was advertised, my room did not have WiFi. Breakfast was minimal, and almost non-existent on one morning.
Stayed in December 2023
Reviewed: 8 December 2023
Rose
AustriaEasy access from train station Lovely breakfast Reception stayed open to await our late arrival
Stayed in November 2023
Reviewed: 6 December 2023
Mohammad
AfghanistanAmazing
Very good hotel.
Stayed in December 2023
Reviewed: 4 November 2023
Leo
PhilippinesNo heater in the room
Location
Stayed in November 2023
Reviewed: 16 October 2023
Ellen
IrelandThere seems to be a slight problem with maintenance. The tv cable was loose from the wall in my room. The lights on on side of the hotel hall way were flickering. My floor was not clean.Some parts including the entrance steps would benefit from washing using elbow grease and products. The ensuite bathrooms need sparkle. I moved rooms.
The location was great for me. The morning coffee was excellent. There was lots of hot water and I could adjust my heating. There has been decorating and the walls and curtains are lovely.
Stayed in October 2023
Reviewed: 5 October 2023
Ali
United StatesStaff did not speak english, breakfast was was all cold and unappetizing, the room was dingy, cold, bare, with a lot of air refresheners. The bed was an old lounger with a sheet on it. If the price was half it might be worth it.
Literally the only thing saving this place is the location is good if you need to be in or around Mitte.
Stayed in October 2023
Reviewed: 30 September 2023
Gina
United StatesWifi did not work in the room, only in the lobby
location was perfect for the marathon
Stayed in September 2023
Reviewed: 3 September 2023
Erika
United KingdomRoom is dark and dated
Location is perfect. Comparing the room price is affordable cheap as this was including breakfast. The room is dated, double bed mattress seen better days. Also toilet was not flushing and water running constantly. Advert states the parking and wifi available. Had no wife in the room and no parking, lovely lady on reception advised on the street parking and nearby one. Paid on street parking and next morning found €15 penalty, even time has been paid on ( will be sorting this as not hotel responsibility ) Overall we enjoyed our stay
Stayed in September 2023
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