Heidestrasse 62, Mitte, 10557 Berlin, Germany
#206 of 527 hotels in Berlin
Guests' ChoiceBased on 2749 hotel reviews
8.2Cleanliness
8.7
Comfort
8.7
Location
9.3
Facilities
8.4
Staff
8.5
Value for money
8.1
Free WiFi
8.3
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End of dialog contentReviewed: 25 September 2024
Yong
South AfricaThe booking com mis led us. When they advertised it said breakfast was included but the hotel refused said that it was not included. Very bad feelings. Those who will book via booking.com don’t trust their AD.
It was just next to central train station.
Stayed in September 2024
Reviewed: 23 September 2024
Katarzyna
Polandfancy, cosy room, great location
Stayed in September 2024
Reviewed: 23 September 2024
Sandy
AustraliaThe photos show a rooftop area which was closed a bar that was not accessible. Also road works at the entrance.
Great location In house resturant
Stayed in September 2024
Reviewed: 20 September 2024
Pat
United KingdomCost of breakfast, we ate out !
Great location, staff very helpful
Stayed in September 2024
Reviewed: 17 September 2024
Regitze
DenmarkThat the room only had free coffee upon arrival.
Room was excellent. Hotel close to main station. We did not eat breakfast at the hotel
Stayed in August 2024
Reviewed: 16 September 2024
Ahmed
ItalyNothing
Employees are welcoming, the Italian lady and the other spanish are very helpful
Stayed in September 2024
Reviewed: 15 September 2024
Minyan
FranceThe only negative point was the third bed (sofa-bed) in the triple room, which was too soft in the middle and made noises.
Excellent for visiting Berlin because the hotel is right in front of the central station, and despite being so close to the station the street was clean and it was quiet in the room. The personnel was friendly and helpful and the room was clean and spacious.
Stayed in September 2024
Reviewed: 14 September 2024
Aysha
Australiathe rotating door at the front exit made it a little hard to push heavy luggage through and walk at the same time.
staff were friendly and the two ladies i spoke to helped me with storing my luggage whilst my room was being clean and offered an upgraded room when my room wasn’t ready by a certain time. the bedroom and bathroom were clean and the heating (AC) worked perfectly during the night.
Stayed in September 2024
Reviewed: 13 September 2024
Emmanuelle
FranceNothing really
The location The room was big and really confortable Great breakfast with the patio
Stayed in September 2024
Reviewed: 9 September 2024
Richard
Germanythe rooftop bar was shut!
Stayed in September 2024
Reviewed: 9 September 2024
Humphreyn
NetherlandsNothing.
Crawling distance from Hauptbahnhof. Modern. Great connectivity to public transport. Ideal location to stay of you need to catch a train after checking out.
Stayed in July 2024
Reviewed: 7 September 2024
Hakon
IcelandI did like that the water did not fluctuate in the shower as it did in my previous stay. Verry, good AC cool,new restaurant on the ground floor was good.
Stayed in September 2024
Reviewed: 4 September 2024
Mary
United KingdomLocation, friendly staff
Stayed in August 2024
Reviewed: 31 August 2024
Robert
United KingdomReception staff very helpful. Big room. Very clean.
Stayed in August 2024
Reviewed: 28 August 2024
Desmond
IrelandLocation. Staff. Cocktail bar.
Stayed in August 2024
Reviewed: 28 August 2024
Roger
AustraliaNothing really, all good.
Location to the railway station.
Stayed in August 2024
Reviewed: 28 August 2024
Marinella
AustraliaBath mat in bath and may be a hand rail.harder to get in out
Great location.need a bath mat in the shower as a older person found it hard to get in and out with out slipping .
Stayed in August 2024
Reviewed: 25 August 2024
Stefanie
ColombiaIt was close to the central train station
Stayed in August 2024
Reviewed: 25 August 2024
Marta
LuxembourgThe only thing that was not 100% was breakfast. The food was ok but the juice machine needed some cleaning because all beverages tasted a bit like rotten eggs.
The hotel was next to the central station - very good location. The staff - very friendly and helpful. Room very clean and well equipped. Restaurant in the hotel cozy and nice.
Stayed in August 2024
Reviewed: 24 August 2024
Shauna
United KingdomThe pillows could have been better
The staff was amazing facilities where really good clean & great location
Stayed in August 2024
Reviewed: 22 August 2024
Sharon
United KingdomNothing can’t fault it .
Very close to the main train station and for buses and trams too . Lou’s of lovely restaurants to eat outside. Staff were so friendly and helpful couldn’t fault them . The hotel was very clean and had its own pizza restaurant .
Stayed in August 2024
Reviewed: 21 August 2024
Armen
GeorgiaLocation, staff.
Stayed in August 2024
Reviewed: 20 August 2024
Lorna
AustraliaNothing
Very close to the train station. We were able to hire bikes from the hotel to cycle around the city and along the river. Great breakfast. Loved the 12pm checkout too…
Stayed in August 2024
Reviewed: 20 August 2024
Richard
United Kingdomsee above comments
I had a comfortable several nights and easy cycle hire: the staff at the front desk were pleasant and helpful but they had no authority to do a deal - I stayed for multiple nights and maybe there could have been a (financial) gesture of goodwill offered? One member of staff suggested that I might not be telling the truth when I told her that the cycle that I had had all day had no rear light and a non-functioning bell - she suggested that I may have caused these problems. This was unacceptable.
Stayed in August 2024
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