Excellence

Excellence

Stayed in October 2024

Beautiful Hotel, pristine cleanliness, pleasant friendly staff, lovely breakfast, the decor in this hotel was something else, absolutely beautiful. Accessible room was huge with access via french doors to it's own large outdoor patio seating area. We would definitely stay here again The zoo is easily accessed with complimentary admission provided by the Hotel. Overall, First Class accommodation with pleasant, friendly staff.

Stayed in September 2024

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Lovely rooms and the hotel feels really new

Stayed in June 2024

No air condición

Stayed in October 2023

This was an excellent hotel and the staff were fantastic!

Stayed in May 2023

The zoo.... well Zoo, they should call it a museum. The museum of the empty animal houses and expotition of the working man with the opputunity to walk into a wild excavator. we went here during our roadtrip vacation because we wanted a zoo and it was on route, but the zoo was very disappointing. Luckely the city centre had a great shopping centre to fill our time. But because we liked a stop in de middle with a nice zoo we probably won't be going here again. If you put this hotel somewhere else we would come back, but the zoo isn't worth it.

Nice renovated hotel at the entrance of the Zoo.. It is very new, clean and very nice staff. Breakfast was simple but great and fresh. We liked to have a beer in the Bar at night when our kid was sleeping and that was very nice with good beers. It was a little weird they didn't have a restaurant with a chef ( you could order pre prepared meals for your room) but the staff recommended some great restaurants in town. We went to stumm's brauhaus! That place is great! (TIP!) All on 5 min. Drive.

Stayed in September 2022

Could have stayed longer 😉

Excellent stay.

Stayed in June 2022

For some reason, there was no one available at the reception before the closing time. I couldn't even access the reception anymore on Saturday after 05:15 PM. And it was supposed to be open until 06:00 PM. That's UNACCEPTABLE. I could have ordered food for the evening, but since there was no one, that was not even an option anymore. This needs to change. As an hotelier, you cannot afford to ignore your own opening hours. I also greatly missed: - TV in living room - fridge in hospitality cupboard There is enough room to put up a second TV on the living room wall and also enough room for a small fridge in that cupboard in the foyer. These appliances are a minor investment since there are only 2 suites in this hotel. This would definitely level up the quality of anyone's stay in the suites.

- Nice renovation - Free entrance to the zoo - cool wallpaper in the suite (401 - 3rd floor Birds world) - simple, but good breakfast - cute toiletry bag for our toddler I had an unforgettable experience. I heard the lion's roar in the middle of the night echoing in the hills. That was awesome. I was shocked at the beginning because I wondered what is was at 03:35 AM. I wasn't expecting a lion's roar in the middle of the night. I quickly realized it was one of the lions (beautiful African lions by the way). It was strong, loud and powerful. It was just awesome. I heard it several times between 03:35 AM and 04:45 AM. I was able to record it. It happened again during the day, but it wasn't as powerful as in the quiet night. In the jungle, the mighty jungle, the lion "doesn't" sleep tonight 🤣🤣🤣 No need for me anymore to stay at a Safari lodge. Don't expect too much from the zoo though. It's okay-ish for very young children. I think the lions need more company. They are brothers. They need to start their own families. The zoo should exchange one lion for 2 lionesses. These are my 2 cents. But I am far for being an expert in this area.

Stayed in September 2022

It might have been useful to know from the booking site that food was available in the bar...we didn't know until we got there by which time we had bought stuff .

The hotel was located on the perimeter of the zoo. The building was beautifully decorated and superbly clean .. when we checked in we were given a room overlooking the car park so we asked for a different one on the other side of the building..no problems at all to change it ..we could hear the animals from the balcony they sounded like lions but they weren't...

Stayed in September 2022

Very good location, inside the zoo, you can also visit the zoo for free with your stay. Free parking available. Designed rooms very comfortable. Free wellness area. Very clean room. Friendly staff.

Stayed in July 2022

all the rooms are individually styled. you can hear the lions roar at night.

Stayed in May 2022

So you are right next door to the zoo. So you hear all the animals at night. Then there is no air conditioner in the rooms. So, if you open your window to the air in your room, you have all the bugs in your room. No flies net on the windows. Also, it said a soundproof room that's not true. I heard everything upstairs next to me and outside. When taking a shower, the water went outside the shower on all bathroom floors. Hallway room light is not able to turn off as liked because it's a sensor light. Also added I booked the room first for me alone then added my husband what was no problem but when getting in the room there was only 1 set of towels and pillows and blankets. The restaurant is okay, you can tell that the food is fried and microwaved. And absolutely NO internet access with the hotel wifi and no bars with the location. But the best part was I paid 117€ for 1 night for myself with breakfast and 35€ extra for my husband's with breakfast. Had to ask at the reception for beding and towels. On our way home, I received a call from the hotel reception, staying that we left the room a complete mess and that they are charging me extra for it. I will never go there again. We even fixed the bed and hung up all the towels. After saying that on the phone, the reception said there were no towels left and that we stole those. By the way, there is English is really bad.

Free parking availability.

Stayed in May 2024

the pillow was not comfortable and the light sensor in the floor annoying

location, comfortable and modern rooms

Stayed in September 2022

Not possible to switch entrance light on and off at will.

Stayed in August 2022

Awful rubber sheets that were noisy and sweaty. A huge dust ball in the corner of the room. A ridiculous motion sensor that turns on the lights when you move. Internet wasn't working. Bathroom floods whenever you use the shower, such a terrible design for a hotel room, really hated it.

Stayed in April 2022

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Stayed in August 2024

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Stayed in August 2023

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Stayed in June 2023

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Stayed in August 2023

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Stayed in June 2023

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Stayed in May 2023

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Stayed in May 2023

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Stayed in June 2022

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Stayed in June 2022