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  5. Reviews of Boutique Suites Heidelberg Alte Zigarrenmanufaktur

Reviews of Boutique Suites Heidelberg Alte Zigarrenmanufaktur This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services offered. It is based on a self-evaluation by the property. Use this rating to help choose your stay!

Römerstrasse 80, Weststadt, 69115 Heidelberg, Germany

#1 of 82 hotels in Heidelberg

Guests' Choice

Review score

Based on 24 hotel reviews

9.6

Score breakdown

  • Cleanliness

    9.9

  • Comfort

    9.9

  • Location

    9.0

  • Facilities

    9.8

  • Staff

    9.9

  • Value for money

    9.0

  • Free WiFi

    10.0

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Showing 1 – 24

  • Reviewed: 4 September 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Superior Loft -Black Editon- with Balcony, Bathtub and Double Bed
    • Stayed 3 nights
    • Submitted via mobile

    Innovative and creative. Has all amenities needed

    Gibreel is the best guy who changed the entire experience

    Stayed in September 2024

  • Reviewed: 25 July 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Superior Serviced Apartment with big Living/Dining Room, Double Bed
    • Stayed 8 nights

    exceptional hospitality, amazing apartment and facilities. nice, quiet neighborhood, but close enough to the tram. staff was really helpful with everything we needed.

    Stayed in July 2024

  • Reviewed: 24 July 2024

    10
    We had a great, enjoyable and a relaxing stay; highly recommended for a long stay.
    • Leisure trip
    • Family with young children
    • Junior Suite with Living/ Dining Area and Kitchen
    • Stayed 29 nights

    None. It was exceptional stay especially with concierge service; our special thanks to Mr. Gibreel who did everything possible to provide us with all the assistance we required.

    The location was excellent with a few minutes walking distance from the tram station; it took a few minutes to reach the city centre. The cleanliness, facilities and comfort were outstanding.

    Stayed in July 2024

  • Reviewed: 5 July 2024

    10
    Excellent family accommodation
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 6 nights
    • Submitted via mobile

    Nothing

    it met our needs as a family. Two bedrooms and two bathrooms with kitchen and laundry facilities

    Stayed in July 2024

  • Reviewed: 24 June 2024

    10
    Brilliant!
    • Business trip
    • Solo traveller
    • Superior Studio with Kingsize-Bed, Kitchen and Bathtub
    • Stayed 6 nights

    Extraordinary, and understated. How can both be true? Expect a relaxed stay with outstandingly kind hosts!

    Stayed in June 2024

  • Reviewed: 15 June 2024

    10
    Excellent! Exceeded expectations!
    • Leisure trip
    • Family with young children
    • Grand Family Suite with Kids Room, Living/Dining Room and Kitchen
    • Stayed 3 nights
    • Submitted via mobile

    The apartment exceeded our expectations! It was incredibly spacious, the kids rooms was stellar - equipped with a loft bed and toys, high chair and crib were also a plus for us. Gibreel was incredibly helpful and attentive, communicated very well and was very kind. It was about a 20 minute walk from the old town - very easy to navigate to! And the apartment was located in a very safe neighborhood within walking distance to many restaurants, cafes, and playgrounds for the kids!

    Stayed in June 2024

  • Reviewed: 17 May 2024

    10
    Perfect. 5/5. Will live here next time when visiting Heidelburg.
    • Leisure trip
    • Couple
    • Junior Suite with Living/ Dining Area and Kitchen
    • Stayed 8 nights
    • Submitted via mobile

    Clean and Very easy to use

    Stayed in May 2024

  • Reviewed: 15 May 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Superior Serviced Apartment with big Living/Dining Room, Double Bed
    • Stayed 20 nights
    • Submitted via mobile

    This was an amazing stay. The staff is very attentive, the location was really good and the accommodations allowed for parking and pet. It was clean and had a nice atmosphere. The staff goes above and beyond to ensure you have a nice stay.

    Stayed in May 2024

  • Reviewed: 8 May 2024

    10
    Ultimate place to stay in Heidelberg! Exceptional staff and accommodations, fantastic experience.
    • Leisure trip
    • Couple
    • Superior Serviced Apartment with 2 Rooms and Double Bed
    • Stayed 4 nights

    N/A

    This apartment-hotel surpassed all expectations with its outstanding staff, service, and lavish accommodations. From the moment of arrival, the staff's dedication ensured an unforgettable experience. Moreover, the convenient parking and pet-friendly policy made traveling with a pet hassle-free. This intimate gem, boasting a calming speak-easy vibe, truly stands out as the ultimate destination for a memorable stay.

    Stayed in May 2024

  • Reviewed: 19 March 2024

    9.0
    The family really enjoyed our stay, it was very comfortable and relaxing, in a lively area of a lovely city. Great exper
    • Leisure trip
    • Family with young children
    • Grand Family Suite with Kids Room, Living/Dining Room and Kitchen
    • Stayed 7 nights
    • Submitted via mobile

    The bed wasn’t as comfortable as I might have expected. Showering in the bath was a bit awkward.

    Quiet, lovely space with good lighting, stylish interior and nice exterior space too. Lovely area around the property, with park and restaurants nearby. Sofa was very comfortable, and my youngest child really enjoyed the toys. Nice to have a large corner bath.

    Stayed in March 2024

  • Reviewed: 15 December 2023

    10
    Lovely stay, we'll equipped kitchen
    • Leisure trip
    • Solo traveller
    • Executive Suite with Whirlpool and Premium Kingsize Bed
    • Stayed 2 nights
    • Submitted via mobile

    Jacuzzy pipes were not clean so once filled in there was a lot of dirt coming out. Mood lights were not working well

    Specious rooms

    Stayed in December 2023

  • Reviewed: 26 October 2023

    10
    Exceptional
    • Couple
    • Junior Suite with Living/ Dining Area and Kitchen
    • Stayed 4 nights
    • Submitted via mobile

    Nothing

    Wonderful experience. The hospitality is outstanding

    Stayed in October 2023

  • Reviewed: 24 October 2023

    9.0
    Wonderful Stay, will come back
    • Leisure trip
    • Family with young children
    • Superior Studio with Rainforest Shower and Kitchen
    • Stayed 5 nights

    Parking was a little difficult, but there was always a spot. Best to reserve a spot if you can as there is no parking for guests in the streets around the hotel, it's all for residents.

    Gave us an upgrade and it was very nice. Always making sure we were comfortable and well taken care of. When I stay in Heidelberg, this will be my hotel of choice if available. The bathroom and room was clean. Plenty of cleaning supplies and laundry detergent if needed. Has a beautiful fish tank that we enjoyed every day we were there. Outside seating was very nice and accessible.

    Stayed in October 2023

  • Reviewed: 5 September 2023

    10
    It was truly amazing!
    • Leisure trip
    • Family with young children
    • Superior Suite with 2 Bedrooms, 2 Bathrooms, Living/Dining Room and Kitchen
    • Stayed 8 nights
    • Submitted via mobile

    Everything! Clean, comfortable, modern, lots of lovely details everywhere,super friendly staff and close enough to the city to walk everywhere.

    Stayed in July 2023

  • Reviewed: 7 August 2023

    10
    Exceptional
    • Business trip
    • Solo traveller
    • Junior Suite with Living/ Dining Area and Kitchen
    • Stayed 3 nights
    • Submitted via mobile

    Nothings

    Excellent place.The hospitality and friendliness of the host gives added value that. I can only highly recommend this apartment to all who want to experience a quiet and charming location . From the moment I arrived, I was fascinated by the beauty and attention to each small detail of this property. Inside , you can find a welcoming and comfortable environment. The elegant furniture creates some kind of unique and unforgettable accommodation.

    Stayed in August 2023

  • Reviewed: 26 July 2023

    10
    Out best stay in Heidelberg so far! We’ll come back for sure!
    • Leisure trip
    • Family with young children
    • Grand Superior Loft with Balcony, Kitchen Island and Whirlpool
    • Stayed 8 nights
    • Submitted via mobile

    Nothing! Everything was perfect:)

    Everything!!!!! We loved our suits. And we looked at some others and they all looked amazing too. This place is a true gem! Everyone is super nice, our fridge was stocked for us with all the items we requested. All the furniture and the bathrooms are modern and high quality. The kitchen is so well equipped I wish I had had more time for cooking there. And the location is perfect too! A beautiful area just a 15 minute walk away from the shopping street. Lots of good restaurants and supermarkets for all you need… we really enjoyed our stay there and are looking forward to staying there again next year!!!

    Stayed in July 2023

  • Reviewed: 25 July 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Junior Suite with Living/ Dining Area and Kitchen
    • Stayed 4 nights
    • Submitted via mobile

    Beautiful modern apartment with all facilities available

    Stayed in July 2023

  • Reviewed: 23 December 2022

    10
    Very lovely modern apartment
    • Leisure trip
    • Family with young children
    • Grand Family Suite with Kids Room, Living/Dining Room and Kitchen
    • Stayed 3 nights
    • Submitted via mobile

    This is not an Old Town location. There aren't many restaurants near the apartment, you have to walk a few blocks. Old Town is too far away to comfortably walk, but we realized there is a tram stop only 2 blocks away and takes you downtown and Old Town very quickly. There are only two off-street parking spots, if you have a car make sure to reserve a spot before you arrive.

    Loved the apartment! Very large rooms, great decor, fully equipped, massive bathtub, super hot shower. We are a family of four and enjoyed the space and remodeled charm.

    Stayed in December 2022

  • Reviewed: 26 September 2022

    9.0
    We were there for a fitness convention and it was absolutely perfect! It has the vibe of your own apartment but the lux
    • Leisure trip
    • People with friends
    • Superior Suite with 2 Bedrooms, 2 Bathrooms, Living/Dining Room and Kitchen
    • Stayed 7 nights
    • Submitted via mobile

    On bookings it said 2 bedroom 2 bathroom and it only had 1 bathroom.

    Our room was absolutely beautiful! we stayed in the 2 bedroom suite and it was as amazing as the pics on the website. Gabriel was an amazing host and responded quickly and was very helpful! The hotel is steps from the streetcar to go to old town or to the center to grab the bus. It was super quiet and peaceful. would definitely stay here again!!!

    Stayed in September 2022

  • Reviewed: 15 January 2022

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Grand Superior Loft with In-Room Whirlpool, Walk-In Rainforest Shower with view and Kitchen Island,
    • Stayed 1 night
    • Submitted via mobile

    the driveway

    the lights were beautiful and the jacuzzi tub was AMAZING!!

    Stayed in January 2022

  • Reviewed: 10 August 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Grand Family Suite with Kids Room, Living/Dining Room and Kitchen
    • Stayed 3 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in August 2024

  • Reviewed: 15 September 2023

    10
    Very comfortable stay in spacy apartment
    • Leisure trip
    • Couple
    • Superior Suite with 2 Bedrooms, 2 Bathrooms, Living/Dining Room and Kitchen
    • Stayed 6 nights

    There are no comments available for this review

    Stayed in September 2023

  • Reviewed: 25 July 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Executive Suite with Whirlpool and Premium Kingsize Bed
    • Stayed 2 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in July 2023

Showing 1 – 24

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