Very clean; great location; prompt response to messages from hotel staff.

Stayed in September 2024

It was very hot in the room, but can be solved by leaving the window open.

The location is amazing for under €1000,-, very small room but enough for me.

Stayed in September 2024

Front door was locked until specific times when reception was open. Outside that time you could not contact provider by any means. Taxi won’t deliver because street is walking only. We walked from Dammtor station with three bags. Restaurants nearby see lots of stranded visitors at this hotel. Expensive for this inconvenience. Bathroom worked but very very small. Felt that description did not match what we found.

It was convenient to explore the city. Easy walk to city centre and sights and lots of food options immediately outside on street. Once you checked in you have a key and can come and go as you please.

Stayed in September 2024

Very friendly staff, great location, large room, decent wifi.

Stayed in July 2024

Appreciates the lady boss who acted immediately upon my request of a kettle. The room is clean, location is good.

Stayed in June 2024

electrical lighting

location

Stayed in June 2024

The rooms could do with a mini fridge. That's about it.

Location was fantastic, close to bars, restaurants, a big park and shops, while being less than a 10 minute walk to Dammtor Train station. The staff were very helpful and friendly. It did the job for us. I know there were reviews criticising the hotel for being in need of renovation, but we had everything we needed and the shower water pressure was excellent. I think there was a little kitchen we could have used in the morning but we preferred going to the many bakeries for breakfast.

Stayed in June 2024

Only 2 small packets of shower/shampoo gel Uses 3 keys

Close to subway stations. Has many cafes and restaurants nearby. Beside Casino The nearby convenience store closes at 10 pm and the one at jungfernstieg station closes midnight

Stayed in June 2024

Very basic room

Very central

Stayed in June 2024

Great location, very clean quiet.

Stayed in April 2024

Since it was close to the high street, it was noisy at night

Location of the hotel

Stayed in May 2024

It was not the cleanest room I stayed in; there was dirt in the sink and on the bed sheets. The bathroom lacked proper amount of shampoo and there was no toothpaste available.

The location is great and check-in & check-out were smooth. I did not spend much time in the room but the bed was quite comfortable. Hot water wasn't an issue and there was a hair-dryer in the room.

Stayed in May 2024

The bathroom was very small, but it had everything we needed

The location is very good, close to the metro, lots of attractions within walking distance. The room faced the yard, so it was quiet and peaceful. Very nice service, daily cleaning.

Stayed in April 2024

There's the kitcher of a restaurant under room 15, it could be a little noisy till 10.30 pm, not too much.

Very quiet at night, perfect position, the staff.

Stayed in April 2024

Unfortunately the room was small, bed was not so comfortable, curtains were not adequate for darkening ( in summer this can become more unpleasant). There was carpet on the floor. The toilet was very small, in particular the sink ( if you are taller than 180 cm you can struggle a lot for the space). Personal care products were in short supply: just one sachet of shampoo and one of body soap. Not good value, considering the position. It should be renovated, I avoid commenting on the walls.

I mainly liked the central location and shops and services around the hotel. The staff was very gentle and kind. The shower was wonderful and the hairdryer worked properly. It looked clean. My room was at the back, overlooking a parking lot, so very quiet except for when restaurants threw out bottles occasionally.

Stayed in April 2024

The double bed consisted of 2 single mattresses, which were very uncomfortable for a couple + 2 different single duvets

Great locations.

Stayed in March 2024

Great Location, very Clean, Room, good Value for the Money

Stayed in November 2023

Room was very run down. Although I know it's to be expected in an old building, the furnishings are very cheap and the carpet was old and frayed.

The location, very nice area. Lift. It was relatively comfortable.

Stayed in September 2023

At home i have a big bed and with a hard matras. So i am spoiled with my own bed. The first two night i couldn t get the heat out of the room.

It s only to use for sleeping. The breakfast on the corner is great.

Stayed in August 2023

There are stairs before we reach the ground floor for a lift to the 2nd floor where there are limited rooms. No air con, with small window. So need to be mindful on time if year I suppose (I came at conveniet time where at night it is cool). Pricey, but is because if the excellent location.

Great location! I cannot emphasize how convenient it is for being near the conference center and the DB Hamburg Dammtor. Then walkable to Alster region which is nice.

Stayed in June 2023

The reception was pleasant. The room was a nice size and very clean. We liked the location on a walking street, which was relatively quiet at night. We would stay here again.

Stayed in May 2023

The beds had a rubber or plastic liner around the mattress that was extremely unpleasant. I get why it was there, cheaper for overall cleaning, but it was really bad to sleep on.

The bathtub was bigger than expected, really nice. The location couldn't be beat for how central it was to everything in the area.

Stayed in May 2023

I wanted to check in on Sunday so the hotel asked me to send my credit card data via email :/ It sounded like a scam so I had to contact them and convince them that I would not do this. But then the receptionist was very friendly and allowed me to pay the day after.

Friendly staff, super location

Stayed in March 2023

Limited check in times I guess could be a problem if arriving late or delayed flights etc To be fair they may have provision for this I'm not aware of

Location was amazing Close to the alster and some really good bars and restaurants

Stayed in April 2023