Sadová 815 /8, Karlovy Vary, 360 01, Czech Republic
#68 of 95 hotels in Karlovy Vary
Guests' ChoiceBased on 62 hotel reviews
8.0Cleanliness
8.5
Comfort
8.4
Location
9.5
Facilities
8.0
Staff
8.5
Value for money
8.1
Free WiFi
8.6
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Showing 1 – 25
Reviewed: 21 July 2024
Jekaterina
LatviaNo air conditioning. Iron for fee. Slow reception. Breakfast could be better. Old furniture.
Very good location. Nice view from the window, balcony with table.
Stayed in July 2024
Reviewed: 4 April 2024
Gerda
LatviaN/A
Amazing people, especially administrator. A very lovely and positive place. Small but cozy pool and sauna. Hotel also left a complimentary gift in each room, with another complementary champagne/wine glass at the bar. Very lovely service. Breakfast was also very good.
Stayed in March 2024
Reviewed: 2 April 2024
Audrone
GermanyThe staf in the resraurant.for some reason you can not sit where you want.
Place.room -perfect.
Stayed in April 2024
Reviewed: 17 March 2024
Matthew
Czech RepublicCheck-in! Took 25 mins to check-in the two couples before me. My own check-in was 10 minutes. It's not really a 4* hotel but rather a 3* hotel. I've stayed in 4* hotels and they're a much higher level than this but this one is not bad. Stay away from the dinner. It was an overpriced buffet with not a good selection at all. Better food at a lower price can be found in the restaurants around Karlovy Vary.
Staff were very friendly and spoke various levels of English. Location was great. Facilities were good, especially the swimming pool, hot tub and sauna. Beds were comfortable and rooms were large. Water pressure of the shower was great. Breakfast was ok, not great but not bad either. Housekeeping was extremely friendly and helpful.
Stayed in March 2024
Reviewed: 23 May 2023
Richard
Czech RepublicSmell of cigarette smoke in the room at times
location and staff attitude were excellent
Stayed in May 2023
Reviewed: 21 May 2023
Volodymyr
UkraineThe breakfast was subpar with a low quality coffee and less than great selection of food. We were sent into the very corner despite many free tables available. Facilities are fairly dated although nothing was really falling apart.
Very conveniently located. we needed a hotel exactly in that part of town. Also a very friendly lady at the reception. Having spa onsite is handy.
Stayed in May 2023
Reviewed: 18 May 2023
Lukas_v
Czech RepublicThe sauna is really tiny as is hot tub. Pool is a bit bigger but also small. We expected a bit more spacious facilities.
Spa hotel, nice and great breakfast. Staff is helpful and hotel is really centrally located.
Stayed in February 2023
Reviewed: 1 May 2023
Barbora
Czech RepublicOlder furnishing, pretty strict rules (breakfast till 10, we were told to leave few minutes after). Overall the hotel looked like its best years were gone. Parking is NOT available.
Friendly staff, free access to the spa, location, cleanliness
Stayed in May 2023
Reviewed: 22 January 2023
Karl
GermanyParking possibilities. Pool is small. Bread in the mörning.
Location, Jacuzzi when we had it to ourselves.
Stayed in January 2023
Reviewed: 21 September 2022
Karen
Czech Republichotel need to be renovated
location
Stayed in August 2022
Reviewed: 11 September 2022
Francyna
Czech RepublicAccess to the wellness, nice breakfast, central location, welcome drink
Stayed in September 2022
Reviewed: 1 August 2022
Damjan
SloveniaAs usual in Czech republic staff wasn't too helpful and they think every guest is from Germany. Also matresses were awful.
Location, breakfast, price. Nice location of otherwise small pool.
Stayed in July 2022
Reviewed: 13 July 2022
Luke
Czech RepublicBreakfast buffet is very limited. Also the check-in takes too long.
Nice balcony on our room and the location is great
Stayed in July 2022
Reviewed: 23 May 2022
Edgar
Czech RepublicNone that I could think of
Staff was great - during check in and check out, it was real smooth. The reception did everything she could to help us settle down. She also gave us all the information we needed to know to enjoy our stay.
Stayed in May 2022
Reviewed: 29 April 2022
Esteban
ArgentinaThe swimming pool was cold and the sauna is very small
The staff was really kind and the breakfast was very good for the price
Stayed in April 2022
Reviewed: 19 April 2022
Mats
GermanyFor better or worse, the hotel seems quite set on catering to Russian guests, which one feels in many details. The receptionists were perfectly friendly, but for example telling guests upon departure that they first have to take their belongings and leave the rooms, after which a "control" will be performed (minibar, but not only, it seems), is somehow not quite contemporary. Perhaps that indeed sums up the impressions of the hotel, there is something a bit "east block style" over it, even if the staff treat guests correctly.
The hotel ws very well located, with quiet suroundings, yet close to the centre. That the hotel offers guests umbrellas if need be is a nice touch. The view at least from the higher floors of the hotel was nice. The building in which the hotel operates is stylish.
Stayed in April 2022
Reviewed: 14 December 2021
Victor
GermanyThe lack of parking spaces. You don't have a viabile parking space. You have to look around the property and it is very expensive. I had to leave it on the paid public parking spaces, but every 2 hours I had to return to buy a new ticket. The parking suggested at the hotel is about 2 km away, so too far away, and also very expensive (around 30 euro/day)
The location and the breakfast. The hotel is located 100 m to the city center, on a lovely street. It is basically a 90% russian hotel, as most of the guests are russians, but still is nice. The breakfast is nice and the staff speaks english, german and of course russian. The pool is small, but ok, and the whirllpool (jacuzzi) is nice. The downpart is that the sauna is open just from 12 to 4 pm, so basically you can't use it.
Stayed in October 2021
Reviewed: 17 October 2021
Stelio
Czech Republicgood value, big breakfast, location, pool , sauna and jacuzzi
Stayed in October 2021
Reviewed: 20 August 2024
Dariia
ItalyCheck-in was too long. At the reception first speak with people who came after us, making us wait even longer. They spoke with us russian, even if e spoke English. After some argue, language was changed. Flyer with info about the hotel was in russian. Taking into account that my bf doesn't speak Slavic languages at all. The place is completely russian and only for old people. Stuff and guests speak russian, like it's clear that everyone has to know and use this language. The spa wasn't good. Only 2 small pools with quite bad smell and sauna. Breakfast is average, no big choice and not really tasty. Double bad was, in fact, made with 2 separate parts, which made it uncomfortable. I wouldn't come again or recommend it to someone.
Location, view
Stayed in August 2024
Reviewed: 18 July 2024
Radwan
Saudi ArabiaA wonderful hotel and the most wonderful staff, thank you all
Stayed in July 2024
Reviewed: 26 January 2024
Yousef
NetherlandsBreakfast isn't that good Massage wasn't professional Staff are nice but don't speak English
Sauna
Stayed in January 2024
Reviewed: 25 December 2023
Abdul
QatarReception staff
Location
Stayed in December 2023
Reviewed: 13 December 2023
Lörint
GermanyIs nothing to say, everything was perfect.
Everything was like described, long check out time -we could sleep longer.. just perfect. Nice room, clean, breakfast very rich, stuff very friendly. Spa and wellness: clean, warm, Massage top, Bad robes, towels for free in the Spa area ! Our stay was a dream, we will come for sure again.
Stayed in December 2023
Reviewed: 2 October 2023
Noname
Czech RepublicNoise from the next room, you can hear the neighbors. The mattresses on the beds are moving to the sides (...) limited breakfast buffet, it seems that on Sunday there were some foods from Friday. Older equipment and appearance, I can't believe it's 4* in 2023.
Very kind staff.
Stayed in October 2023
Showing 1 – 25
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