Zubatého 289/3, Prague, 15000, Czech Republic
#366 of 567 hotels in Prague
Guests' ChoiceBased on 380 hotel reviews
8.2Cleanliness
8.5
Comfort
8.3
Location
8.8
Facilities
8.1
Staff
8.9
Value for money
8.5
Free WiFi
8.8
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End of dialog contentReviewed: 15 June 2024
Lukáš
SwedenHot watter was unstable. It was spiking between hot and cold watter. Doors from the shower could not be fully closed.
Last day, we needed to leave before breakfast. We told this on reception and they provided a breakfast package for morning. We like the place of the hotel.
Stayed in June 2024
Reviewed: 13 June 2024
Robert
United KingdomEverything you needed, good breakfast, clean rooms, great location.
Stayed in May 2024
Reviewed: 10 June 2024
Jaroslav
SlovakiaThe noise from the street.
Nice, clean, spacious room. Tasty breakfast and friendly staff.
Stayed in June 2024
Reviewed: 10 June 2024
Calin
RomaniaStaff, not the most polite or friendly, with the exception of reception.
Location
Stayed in June 2024
Reviewed: 31 May 2024
Nick
NetherlandsNice and clean room. Good breakfast. Friendly staff. Good location.
Stayed in May 2024
Reviewed: 27 May 2024
Lee
United StatesStreet parking.
Great location. The hotel is close to the funicular to Petrin Hill. Clean room. Good breakfast.
Stayed in May 2024
Reviewed: 24 May 2024
Sandra
GermanyThe location was perfect for us as we could easily walk into town, great shopping center nearby, secure parking, very friendly staff.
Stayed in May 2024
Reviewed: 16 May 2024
Peter
United KingdomThe air-conditioning was not very cold & with a sun roof in our room - it was still quite warm with the sun glaring in. Also with the sun roof - the blinds on them only keep out direct sun & doesnt darken the room at all. So we found it very difficult to sleep after 6:30am. Also the shower water temp was temperamental and wouldn't give a consistent warm - would range from scorching to room temperature.
The location was absolutely fantastic, beds were quite comfortable. Overall good value for money
Stayed in May 2024
Reviewed: 14 May 2024
Devota
NetherlandsEven though we had enough food for dinner, we feel that those working in the dinner section or rather restaurant, should be a little bit friendly, and make people feel welcome regardless of who they are serving. There is still room for improvement....
The hotel responds promptly for instance before you arrive. The hotel has excellent receptionists. They are fluent in English, confident and very helpful. They helped us arrange taxis to and from the accommodation, which was way easier for us because we do not speak the language, therefore we could not communicate well with some people. Breakfast was excellent too! Thanks to the two lovely ladies that were responsible for breakfast. They are very friendly, and happy people. The hotel is in a good location, very near to the city Centre, quiet, and they made sure the room is clean. We had clean rooms and towels everyday. Thank you for making our stay in Prague memorable!
Stayed in May 2024
Reviewed: 10 May 2024
Heinzová
Czech RepublicIt almost looked like the housekeepers forgot to vaccum the room but everything else was tidy
The rest of the builings interier was gorgeous
Stayed in March 2024
Reviewed: 7 May 2024
Krieva
LatviaLocation very good
Stayed in May 2024
Reviewed: 3 May 2024
Rositsa
BulgariaThe A/C could work better
The location is very good, the staff is very friendly. There is a restaurant perfect for dinner next door
Stayed in May 2024
Reviewed: 22 April 2024
Necati̇
TurkeyThe smell was bad just in the entrance of the hotel. Our hairdryer was not working. The reception personel gave us a new one.
The breakfast is fine. The tram stop is 100 m away. There is a supermarket 50 m away. You can easily park your car in the street after 9 p.m. The reception was very friendly. Our check in time was too early and the reception supplied the breakfast for us.
Stayed in April 2024
Reviewed: 4 April 2024
Olivér
HungaryMini kitchen without any plates, forks, spoons
Helpful staff
Stayed in April 2024
Reviewed: 30 March 2024
Darran
United KingdomThe main bar wasn't open
Staying here for the 4th time. Breakfast very good. Clean and close to tram stop directly to city centre
Stayed in March 2024
Reviewed: 15 March 2024
Lajos
Hungarythere was always a terrible smell at the elevator on the ground floor
breakfast and dinner were good and the hotel was quiet and pritty
Stayed in February 2024
Reviewed: 14 February 2024
Kitti
HungaryParking is very difficult in the area and there are no free parking spaces at all for the guests. Also, the dinner was very disappointing, because there was only a selection of 8 different types of foods - and 3 kind of soups. The menu was the same on both days, no variety! To make matters worse, on both days the hamburger was unavailable and also the soup of the day was unavailable too. I think this is unacceptable for a 4 star hotel.
Location and breakfast (with champagne :))
Stayed in February 2024
Reviewed: 12 February 2024
Arslan
TurkeyWe had problems with the wi-fi and when I tried calling the reception I could not get a reply. When I went to the reception, I learned that the phone was not working. At first, they said they could not do anything about it but when they got more complaints, they called IT and tried for an hour to fix the problem. I had a similar problem with another hotel and they immediately tried to solve it, but here one person's complaint was insufficient to call the IT person.
Breakfast was great and the room was comfy. The location of the hotel was good as it was in a silent neighborhood. It was really close to tram and bus stations and in good weather, one can even walk to Charles Bridge or Prague Castle.
Stayed in February 2024
Reviewed: 7 February 2024
Eliška
Czech RepublicThe bed. The matress was too soft for my back, so I didn't sleep well, bit overall, it was good experience to be there for a whole night, since I hadn't have slept in a 4star hotel.
Stayed in February 2024
Reviewed: 2 February 2024
Thomas
CanadaI like service of all the staffs, friendly and helpful.
Breakfast was good Location is good
Stayed in February 2024
Reviewed: 28 January 2024
Gerald
AlbaniaStaff was friendly and helpful
Stayed in January 2024
Reviewed: 20 January 2024
Marques88
PortugalThe mattress was sinking in one side.
Good location, price, breakfast included.
Stayed in January 2024
Reviewed: 8 January 2024
Anna
BrazilWhen we arrived there was a weird smell in the reception's corridor, but I didn't smell again during my stay. The reception closes at 21h.
The room was big and there was a small living room with a sofa. Everything was clean enough for me. Also, the room was quite and warm. I enjoyed the breakfast as well. It was simple, but had everything I needed. The staff was nice. They gave me the checkout 2h later for free.
Stayed in January 2024
Reviewed: 23 December 2023
Neil
United StatesGreat breakfast.
Stayed in December 2023
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