Zubatého 289/3, Prague, 15000, Czech Republic
#366 of 565 hotels in Prague
Guests' ChoiceBased on 423 hotel reviews
8.1Cleanliness
8.4
Comfort
8.2
Location
8.8
Facilities
8.1
Staff
8.9
Value for money
8.4
Free WiFi
8.8
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 20 September 2024
Baqir
Saudi ArabiaThe lady at the reception was very caring and helpfull as my check in was late (Reception close at 9:00 pm)
Stayed in September 2024
Reviewed: 12 September 2024
Alessia
GermanyThe air conditioning was not working very well, but in general all good.
It was nice and clean, the staff was super friendly and the room and the bathroom were quite big
Stayed in September 2024
Reviewed: 5 September 2024
Mikko
FinlandWonderful breakfast with sparkling wine, very quiet room, great location, nice athmosphere.
Stayed in September 2024
Reviewed: 2 September 2024
Brendan
CanadaThe internet connection was not very good in the evenings.
The location was excellent, staff were friendly and the breakfast was very good.
Stayed in September 2024
Reviewed: 31 August 2024
Kislanova
United KingdomNeighbours were noisy and we had no one to report them to because reception is closed from 9pm , bad wifi
Air conditioning , the room was big enough, beds were comfortable, breakfast was amazing, staff were friendly and helpful, great location, recommend to anyone
Stayed in August 2024
Reviewed: 28 August 2024
Naresh
AustriaParking is bit tricky
Very reasonable and good location
Stayed in August 2024
Reviewed: 26 August 2024
Elena
ItalyWifi didn't work well
Stayed in August 2024
Reviewed: 21 August 2024
Kyana12
NetherlandsThe wifi was out for the whole weekend, very inconvenient. They didn't offer us anything to compensate or any ideas on where to get wifi. When we asked for the room to be cleaned, they just tidied everything up instead of changing the sheets. Our room had ceiling windows, but unfortunately the view was blocked out by a protective cover.
Location was very good and breakfast was fine!
Stayed in August 2024
Reviewed: 20 August 2024
Yana
UkraineVery huge pillows which caused a bot of uncomfortable sleep. Average internet quality and breakfast food could be better. Juices were quite poor and the food was quite of limited choice
Great location and big family room. Prosecco on breakfast was fantastic))))
Stayed in August 2024
Reviewed: 19 August 2024
Jevgenijus
LithuaniaNot working wifi in rooms. As 4 star hotel its really 3 star.
Stayed in August 2024
Reviewed: 15 August 2024
Goran
SwedenSmall breakfast area which sometimes can get crowded.
Good location and spacious room.
Stayed in July 2024
Reviewed: 3 August 2024
Andrew
United KingdomNo English tv channels. No biggie really.
Staff were great and extremely accommodating considerate and helpful.
Stayed in August 2024
Reviewed: 1 August 2024
Adeyemi
United KingdomNA.
Good atmosphere, good and accessible location. Shops for daily usual needs close to the facility.. The bed was comfortable, clean, and well arranged. Breakfast was rich and adequate.
Stayed in August 2024
Reviewed: 29 July 2024
Krsteva
United StatesThe wifi was not working at all, the A/C wasn't either, it felt like a fan was blowing instead. Breakfast had limited selection. Hot water was on and off too.
Close to the center, very nice mall nearby, tram station easily accessible, spacious room, good value.
Stayed in July 2024
Reviewed: 24 July 2024
Stephen
AustraliaMy only complaint was the bed pillows were flat.
Very well locacated for us and easing walking to main attractions, tram stops very close also and the breakfast was the best we have had in Europe as yet.
Stayed in July 2024
Reviewed: 21 July 2024
Банкова
GermanyI would not repeat the overnight stay in this hotel!! As soon as I entered the room, my friend had to remove 5 spiders,because i have a big fear of them. After lunch we wanted to take a bath, but we didn't have hot water. I wanted to fix things or return some part of the amount, after all, I paid 130€ for one night. But I received in the morning, even quite a kind answer, that we had not had hot water for only 2 hours, that was not true. I just gave up trying it in the end and went to bed. Also, our air conditioner did not work well and was even glued with tape. The hotel is 4 stars, but I have not seen anywhere that it has deserved so many stars.
There was a bus stop near the hotel. In general, the street on which he was located was quiet and peaceful. The rooms were close to each other, but the neighbors could not be heard
Stayed in July 2024
Reviewed: 12 July 2024
Cecille
ItalyNone
Location
Stayed in July 2024
Reviewed: 3 July 2024
Peter
SlovakiaBeds rarher soft
Hotel situated at good place. Tram stop and bike sharing point nearby
Stayed in July 2024
Reviewed: 1 July 2024
Inder
New ZealandComfortable and had everything needed. Great location with everything in easy walking distance. Breakfast included in price and food was delicious and good variety. Staff were friendly and helpful. Would stay here again.
Stayed in June 2024
Reviewed: 29 June 2024
Judit
HungaryCarpeting in room was a bit dusty smelling.
Good location, good price.
Stayed in May 2024
Reviewed: 26 June 2024
Peter
SlovakiaOlder equipment.
Friendly staff and location.
Stayed in June 2024
Reviewed: 24 June 2024
Halyna
GermanyThe WiFi didn’t work for some reason.
The staff were polite and ready to help.
Stayed in June 2024
Reviewed: 23 June 2024
Imc
United KingdomThe size of the room was a bit too small for it's price and the shower floor needs a bit of refurbishment.
Good breakfast selection, clean room, staff was nice and friendly and I was pleasantly surprised to find a bottle of prosecco 🍾 in our room for my birthday 😊
Stayed in June 2024
Reviewed: 17 June 2024
Jekaterina
LatviaWifi wasn't working most of the time, and air conditioning wasn't working either.
Very good location
Stayed in June 2024
Pontevedra, Spain
Prerow, Germany
Cesson-Sévigné, France
Rosthwaite, UK
Grevenbroich, Germany
Alcañiz, Spain
Jefferson, USA
Bentota, Sri Lanka
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content