Would have preferred a double bed rather than two single together - not as comfortable.

Breakfast was excellent. Room was a good size and was well serviced. Staff were very polite, kind, helpful and knowledgeable.

Stayed in May 2024

Everything was all fine. Trifles: instead of a double bed, two normal beds were put together, which is all right but not entirely comfortable. The room was on the highest floor, got quite hot in the night, and the window only opened for a slit. The decorations throughout the hotel are a bit eclectic and 1990s - the beautiful old building could, in my opinion, do with something simpler and more tasteful.

Convenient location (close to major sights and transport links but out of the tourist centre), the hotel was clean and quiet, nothing important was missing in the room (hairdryer, shampoo, glasses). Reception staff were helpful and matter-of-fact.

Stayed in May 2024

filter coffe so not to have to wait each time for a coffee at the machine. i drink lots of strong coffee in the morning :)

Stayed in April 2024

Wifi didn’t reach the dining room.

Stayed in April 2024

Quiet location but easy access to town.

Stayed in February 2024

Pillows need to be renewed.

Location, breakfast

Stayed in January 2024

Standard breakfast,focused on carbohydrates. From proteins - not the best quality of sausages, small amount and sliced meat and cheese. The room was dark, with a small window, but this is understandable, the building is not new. In the room's corridor was uncomfortable furniture for seating, struggling to wear shoes for them, who need comfort. In general you can feel age of hotel and that it used well.

Very good location, next to shopping center, tram stop. Short time walk to the familiar tourist places. Hotel is clean, but looks used well.

Stayed in December 2023

Very nice breakfast. Usually I do not comment on this. Although not too many choices, the taste is really the best during my one week travel in different cities.

Stayed in December 2023

Mattresses could have been better. The shower cabin is quite small. You have to use public transport, which means you have to deal with tram and bus drivers… and that is not a nice experience at all. The ones I could see or interact with were rude, unhelpful on purpose, impolite, I think it was the worst part of the experience in Prague.

The staff is very nice, we arrived early, the room was ready. the beds were not overly comfy, but as we left, we saw new mattresses arriving, so … problem solved. Rooms are big, in an old town house with high ceilings. It was warm and cosy. the street is quite, close to trams that take you straight to downtown or to the castle in like 15 minutes. close to a mall, plenty of bakeries and coffee options around. Breakfast was also very good, not lots of options, especially for the hot options, but the bakery part is great. and the tea and kettle in room was appreciated, especially in the evening.

Stayed in December 2023

Cannot remember

All fine !

Stayed in November 2023

Nothing springs to mind

The breakfasts are always excellent with a great range of items to choose from, the staff are friendly.

Stayed in November 2023

Rooms need refurbishments.

Breakfast was good. Location was perfect.

Stayed in November 2023

The cleaners should knock before entering. A lady in the next room was speaking on the phone very loudly at 3 AM, luckily she moved out the next day.

Good location (a shopping center Andel at the end of the same street, a tram stop nearby, but a quiet neighbourhood). Receptionists are friendly. Having a mini-fridge and an electric kettle with cups in the room is very convenient. Breakfast was tasty, I even liked coffee from the coffee machine.

Stayed in November 2023

The machine to make morning coffee maybe can be innovated

Traditional breakfast - I would say good . Breakfast starts at 7:30 which for me was too late but it was possible to grab before that time.

Stayed in September 2023

There is elevator, but you still must walk some stairs to get to the room. There was a small step to enter the bathroom, not very good signalized.

Very good breakfast. Good window isolation, zero noises.

Stayed in October 2023

-

There was a small storage room, and we could leave our backpacks in the hotel, which was quite convenient

Stayed in September 2023

Rooms look a bit old (especially the carpet)

Well located, nice breakfast and very friendly staff. We had advised beforehand what time we would arrive and they had our room ready upon arrival. That was much appreciated (especially after an 8hr train ride!)

Stayed in October 2023

The WiFi didn't work in my room.

Stayed in September 2023

The bathroom was clean and practical, except the next things. The shower gel dispenser in the bath cabin was not usable, although it had enough liquid soap, but it did not come out. And there was nowhere to put your own shower gel bottle that you brought, except in the shower tray. It is quite uncomfortable to reach for it in the narrow cabin. The shower head doesn't fit into the holder, it twists and can fall off when the water starts. On arrival we were greeted by a full, clean set of towels, which - to our surprise - were changed again the next day, and then (to our even greater surprise) never again, even though we had already thrown the used ones on the floor. It would have been a problem if we had not brought our own towels as a precaution.

Location, quiet place, good transport by tram, reception, staff, rooms, breakfast, cleanliness (except: see below).

Stayed in September 2023

It would be better if there were more international TV channels.

A well-maintained hotel located close to the city center. Convenient transport to any part of Prague. The room was quiet. Wifi worked fine. The breakfast was excellent.

Stayed in August 2023

East German style toilet paper

Comfortable hotel in good location across river from Old Town but easy walking, local shops nearby

Stayed in August 2023

From the tram stop to the hotel it is a uphill way. It is not too long but can be difficult with big luggage.

The rooms were very clean and the breakfast was good. The hotel is 2 tram stops from the Charles bridge and you can by tickets for the public transport directly in the reception.

Stayed in August 2023

The beds were too hard for us, but might be okay for others.

The rooms was a good size for us, 2 adults and a 7 year old. Clean and tidy, nice simple breakfast.

Stayed in August 2023

some receptionist were warm others not .

the location. in a very quiet street but very close to the tram line and cafes, stores and the mall for all those forgotten items. As a light sleeper it was really nice to be able to open the window on a hot day and not be overwhelmed by the city noise although it is centrally located.

Stayed in July 2023