Fair price, fair accommodation. Rooms are quit spacious, clean. The location is perfect - near shops, restaurants, river and promanade.

Stayed in May 2024

Mini bar not stocked! But no big deal. No coffee machine in the room.

Very helpful staff in a centrally located hotel. We were lucky to find the hotel parking more by accident than good route planning. Located in pedestrian zone within easy walking of the springs and surrounded by restaurants.

Stayed in May 2024

Old Cofee machin in breakfast. Cofee not tasti. Not espresso style. Only One elevator.

Location, breakfast, exellent rom and bathroom.

Stayed in May 2024

Could have been little more clean. Staff should be bit helpful, and should speak english!

Staff is okay, dont speak much english. Breakfast was okay too. Sauna is pretty small but usable. Massages are okiesh for the price. Swimming pool is small, but clean! Rooms was good and big with 2 WC.

Stayed in March 2024

Good place to relax and all the facilities are nearby .

Stayed in February 2024

Swimming pool size

Location Room size Facilities

Stayed in February 2024

Why do you still host russians?

Great location and building

Stayed in August 2023

Old rooms, not all of the funtions of jaccuzi where working

Swimming Pool, location, breakfast good, bathrobes in the room and towels at the swimming pool

Stayed in August 2023

No dental kit No aircondtion

Location

Stayed in July 2023

Due to the Film Festival our room price had more than doubled an all parking spaces were taken. If your not interested in the Festival book an alternative date. It will be a much better price

We only stayed on night in Karlovy Vary. It was very busy due to the Film Festival being on. The hotel is a lovely old building which is finished to a high standard. The front desk staff were very friendly. There is a car park to the rear of the hotel. Breakfast is good.

Stayed in July 2023

Location, breakfast was perfect

Stayed in June 2023

Beside full SPA/Sauna area during 1st week in 2023 everything was fine and according our expectations.

Stayed in January 2023

We were suddenly charged a tourist tax as we were checking out. This is not stated anywhere, and I assumed it would be like most places that have either included it in their price or charged separately for it ahead of time. When you're leaving in a rush to get a train you do not appreciate adding a time consuming transaction unexpectedly.

Hotel has spa and sauna facilities within it

Stayed in October 2022

No kittle in the room and swimming pool closed at 8 p.m.

Location and decorating

Stayed in September 2022

Pillows were low and only 1 per person in the room. I'm sure though if I asked and wasn't lazy, I could of got another, no problem.

Breakfast was tasty, fresh and warm. Chef was always checking to ensure all things were full. Toaster was amazing! Sounds strange I know. However stayed in many hotels where you put the toast in '15 times' and it still comes out as white as when it went in. 😊 Location was great. Friendly staff. Would go again.

Stayed in August 2022

Breakfast was far bellow average.

Great location, very central.

Stayed in July 2022

the pool smells really bad, disgusting.

staff is friendly and professional

Stayed in May 2022

Breakfast

Very calm rooms, large, renovated bathrooms

Stayed in July 2022

pool area could be more clean and breakfast is horrible. not on the 4 star hotel level

good location. spacious and clean room

Stayed in July 2022

Pillows were extremely thin. Elevator was not working in the morning. No concierge to take luggage down from stairs. No kettle and complimentary water bottle provided. Asked the receptionist for extra pillow to which she said they don't have any extra pillow. Strange

Breakfast Washroom and room Location near bus and train station

Stayed in July 2022

The safe didn't work and when I asked for help, I was told to ask the next day...I didn't bother. The spa wasn't nearly as amazing as I'd hoped. Sauna etc is only open 3-8 per day. My massage was less than average.

Location, location, location. The rooms were clean, secure and had most of the amenities.

Stayed in May 2022

The location is perfect. The hotel has a great style, the inside is beautiful and rooms calm and comfy. There is a spa consisting in a small swimming pool with thermal water and in a room with 3 saunas and resting beds. I only did not like the pillows in the room, too shapeless and empty, and the fact that the pool's water is a bit cold. 3-4 degrees more would have been top! But overall I really liked it!

Stayed in April 2022

- Pool and Sauna full of people and kids

- Staff very nice - Location and not too dated - Parking close and easy

Stayed in February 2022

We were paying quite a lot, and I think that's inadequate. The breakfast was nothing special.

The hotel is in a great location, a bit shabby but perfectly fine. It was quiet at night.

Stayed in January 2022