It takes about 25 minutes to walk to the main part of town and the facilities there.

Lovely hotel in the grand old style. Great restaurant/bar attached with good food and helpful staff. Close to train/bus station and the shops in that part of town. Not as touristy as the main part of town, so restaurants are cheaper. Swimming pool with jacuzzi, saunas and spa treatments available.

Stayed in September 2024

No toiletries and coffee inside the room or free water

The location.

Stayed in September 2024

للاسف المكيف ضعيف Air con is week unfortunately

موقع الفندق والموظفيين Location and suff

Stayed in August 2024

Breakfast could be improved for sure, it was ok in terms of taste, but no variety at all. Would be nice if SPA area (saunas in particular) had longer working hours, at the moment it's impossible to enjoy them without sacrificing other activities.

Staff was helpful, kind and polite, even when we had unusual requests XD Room as well as public hotel areas were clean and neat. Location is also very good, there're 4 very good restaurants right across the street, few convenience stores nearby, and it's about ~10 minutes walk from the "main touristic street". The hotel also has it's own SPA area, although we barely used it.

Stayed in August 2024

Fair price, fair accommodation. Rooms are quit spacious, clean. The location is perfect - near shops, restaurants, river and promanade.

Stayed in May 2024

Mini bar not stocked! But no big deal. No coffee machine in the room.

Very helpful staff in a centrally located hotel. We were lucky to find the hotel parking more by accident than good route planning. Located in pedestrian zone within easy walking of the springs and surrounded by restaurants.

Stayed in May 2024

Old Cofee machin in breakfast. Cofee not tasti. Not espresso style. Only One elevator.

Location, breakfast, exellent rom and bathroom.

Stayed in May 2024

Could have been little more clean. Staff should be bit helpful, and should speak english!

Staff is okay, dont speak much english. Breakfast was okay too. Sauna is pretty small but usable. Massages are okiesh for the price. Swimming pool is small, but clean! Rooms was good and big with 2 WC.

Stayed in March 2024

Good place to relax and all the facilities are nearby .

Stayed in February 2024

Swimming pool size

Location Room size Facilities

Stayed in February 2024

Why do you still host russians?

Great location and building

Stayed in August 2023

Old rooms, not all of the funtions of jaccuzi where working

Swimming Pool, location, breakfast good, bathrobes in the room and towels at the swimming pool

Stayed in August 2023

No dental kit No aircondtion

Location

Stayed in July 2023

Due to the Film Festival our room price had more than doubled an all parking spaces were taken. If your not interested in the Festival book an alternative date. It will be a much better price

We only stayed on night in Karlovy Vary. It was very busy due to the Film Festival being on. The hotel is a lovely old building which is finished to a high standard. The front desk staff were very friendly. There is a car park to the rear of the hotel. Breakfast is good.

Stayed in July 2023

Location, breakfast was perfect

Stayed in June 2023

Beside full SPA/Sauna area during 1st week in 2023 everything was fine and according our expectations.

Stayed in January 2023

We were suddenly charged a tourist tax as we were checking out. This is not stated anywhere, and I assumed it would be like most places that have either included it in their price or charged separately for it ahead of time. When you're leaving in a rush to get a train you do not appreciate adding a time consuming transaction unexpectedly.

Hotel has spa and sauna facilities within it

Stayed in October 2022

No kittle in the room and swimming pool closed at 8 p.m.

Location and decorating

Stayed in September 2022

Pillows were low and only 1 per person in the room. I'm sure though if I asked and wasn't lazy, I could of got another, no problem.

Breakfast was tasty, fresh and warm. Chef was always checking to ensure all things were full. Toaster was amazing! Sounds strange I know. However stayed in many hotels where you put the toast in '15 times' and it still comes out as white as when it went in. 😊 Location was great. Friendly staff. Would go again.

Stayed in August 2022

Breakfast was far bellow average.

Great location, very central.

Stayed in July 2022

the pool smells really bad, disgusting.

staff is friendly and professional

Stayed in May 2022

Breakfast

Very calm rooms, large, renovated bathrooms

Stayed in July 2022

pool area could be more clean and breakfast is horrible. not on the 4 star hotel level

good location. spacious and clean room

Stayed in July 2022

Pillows were extremely thin. Elevator was not working in the morning. No concierge to take luggage down from stairs. No kettle and complimentary water bottle provided. Asked the receptionist for extra pillow to which she said they don't have any extra pillow. Strange

Breakfast Washroom and room Location near bus and train station

Stayed in July 2022