U milosrdnych 2, Prague, 110 00, Czech Republic
#180 of 567 hotels in Prague
Guests' ChoiceBased on 587 hotel reviews
8.7Cleanliness
9.1
Comfort
9.0
Location
9.5
Facilities
8.6
Staff
9.3
Value for money
8.7
Free WiFi
9.0
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End of dialog contentReviewed: 19 June 2024
Aggelis
AlbaniaVery good breakfast, large room, stuff very helpful and acomodating, the location very good, evrything perfect.
Stayed in June 2024
Reviewed: 15 June 2024
Michelle
United KingdomChoice of hot breakfast could be better and shower difficult to use
Great location and excellent staff
Stayed in June 2024
Reviewed: 15 June 2024
Emma
United KingdomThe air con didn't really seem to work, which was fine as it wasn't too warm, however I imagine when it does get hot it could be quite uncomfortable. Our room looked out over the synagogue but this street also has a club, which when the window was left open overnight was very loud. The window when closed blocked out the sound however.
The staff were all really lovely and helpful, and the hotel was comfortable and clean. The breakfast was OK, and included pastries, fruit, rolls, toast, and some cooked bacon, sausages and eggs etc. It wasn't the best breakfast but for the price it was definitely worth it! The location of the hotel is in the Jewish Quarter of Prague near the river, and was very conveniently placed to get around Prague. Despite buying a 72 hour public transport pass we never used it as everything was within walking distance! We went midweek and left on the Friday so we didn't encounter many stag do's, so this made the stay much more pleasurable! Would definitely reccomend.
Stayed in May 2024
Reviewed: 11 June 2024
Antoinette
United KingdomTwo rooms booked but only one had an armchair - I had expected a chair in both rooms and it took a few days for the hotel to find an additional chair when asked.
Great location. Helpful staff. Nice breakfast
Stayed in June 2024
Reviewed: 4 June 2024
Kathleen
United KingdomThere aren't any negatives.
The hotel is situated in a lovely historic building in a nice quiet neighbourhood. The location is excellent as it's just a short walk to the main squares and amenities. The staff here are really friendly and so polite and helpful. The breakfast served here is also excellent both in quality and choice.
Stayed in May 2024
Reviewed: 4 June 2024
Janice
New ZealandLocation was spot on
Stayed in May 2024
Reviewed: 27 May 2024
Dawn
United KingdomNothing whatsoever
Everything about this hotel was exceptional. Staff could not do enough for you. So accommadating. Wonderful.
Stayed in May 2024
Reviewed: 21 May 2024
Ilias
GreeceThe only thing that I can think of is that the toilet was broken. It did not affect us during its use but again just a small complaint in an otherwise magnificent stay.
The room could easily hold 3 persons (3 beds) even if our reservation included only 2 people. We really enjoyed the breakfast and we thought it had a large variety of different things. Great value for money!! The neighbourhood was also very quiet and very close to the city's central square (10 minute walk)!! The staff was helpful and we had zero complaints!!
Stayed in May 2024
Reviewed: 15 May 2024
Tracy
IrelandStaff was wonderful
Stayed in May 2024
Reviewed: 8 May 2024
Elma
AustriaI had a wonderful stay at this hotel! The stuff was incredibly helpful and accommodating. The hotel had everything I needed and all facilities were in excellent working condition. I would definitely choose to stay here again. Thank you!
Stayed in February 2024
Reviewed: 2 May 2024
Francois
BelgiumThe hotel is very well located, 2 minutes walk from the centre of Prague's old town. The rooms are very clean, the beds are very comfortable and there is no noise, even though we are very close to the historic centre. The staff are friendly, especially the receptionist who was extremely helpful with all requests, with a great sense of humour. Breakfast was included in the price and it was correct.
Stayed in May 2024
Reviewed: 20 April 2024
Mohsin
United KingdomLocation Large size rooms Great facilities Friendly staff Good breakfast
Stayed in April 2024
Reviewed: 13 April 2024
Marie
United KingdomN/A
Great location! Breakfast is excellent. (Despite some negative reviews) Staff is all helpful and attentive. If you are staying in Prague you should book this hotel. You won't regret it.
Stayed in April 2024
Reviewed: 3 April 2024
Julia
United KingdomCheck out was at 11 am and we have been travelling and all other hotels we stayed in the check out was 12 noon. It would have been better to have that extra hour but no big deal in the grand scheme of things.
Everything! Very friendly staff, especially Billy, who greeted us with a lovely welcome. The hotel is in a beautiful building, giving it that boutique feel. The breakfast was delicious and there was plenty of choice. The rooms are very comfortable with a good-sized bed and a big bathroom with an amazing shower. The location is perfect.
Stayed in April 2024
Reviewed: 3 April 2024
John
United KingdomTried to have a drink at the but left after waiting about 15 minutes.
Location, friendly staff value for money.
Stayed in April 2024
Reviewed: 1 April 2024
Andrew
United KingdomNothing to dislike
Nice quiet area close to Old Town Square
Stayed in April 2024
Reviewed: 27 March 2024
Grace
IrelandSelection of food at breakfast was not great. More hot food would have been preferred.
The room was very comfortable and clean and the location was excellent.
Stayed in March 2024
Reviewed: 17 March 2024
Paul
United KingdomNothing
Very comfortable room excellent breakfast friendly staff
Stayed in March 2024
Reviewed: 11 March 2024
Karolis
LithuaniaGreat place, you will reach old town square in two minutes on foot. Hotel is in historical building, nice, compact, with everything you need. Room was spacious, Italian style. Breakfast was good for the start of the day. Staff was very friendly.
Stayed in March 2024
Reviewed: 5 March 2024
Γεωργιοσ
GreeceEverything was wonderful
The hotel is in a very good location. Very close to the square of the Old Town, next to the Moldava river and within walking distance of a tram stop. Large rooms with daily cleaning. Very good breakfast.
Stayed in February 2024
Reviewed: 5 March 2024
Shanel
United KingdomWe loved this hotel, however one negative feedback I have is that the breakfast is not great, and not worth the money. The pastries were stale, and the only meat options offered was pork, which is not inclusive to those who do not eat pork.
Stayed in March 2024
Reviewed: 4 March 2024
Kristjan
EstoniaIn double room there is no big mattress
Location, breakfast, service, all great
Stayed in March 2024
Reviewed: 1 March 2024
Mia
GermanySince it is a 4 Star Hotel…they should take care of little details like: - My bed spread and the floor mat had a stain from some cleaning product that I would say was Chlorine. That definitely doesn’t give a good impression. - In the bathroom there was a huge spiderweb that was probably many weeks old. It’s not that dramatic but that gave me a bad impression too. - You can hear people singing and walking around since the walls are not soundproof, that didn’t bothered me at all.
The Hotel is in a very good location, you can arrive in a very short time everywhere. It was in general clean. They even brought me clean towels everyday and made my bed even with the fact I didn’t asked for it since I was staying for a short time :) While breakfast the service worries about you being satisfied and having everything you need.
Stayed in February 2024
Reviewed: 22 February 2024
Antony
United KingdomVery convenient. Comfortable
Stayed in January 2024
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