My first night was on the 5 th floor and the "Air conditioning" was just blowing out hot air..You can open the window but thep noise is disturbing, mostly created by the low life wondering around the area shouting , or generally making a noise..so i had to change my room to the 3 rd floor where it was much better.

The receptionist was paticularly professional...Changed my room for me and was very attentative to my well being. The breakfast was much better since my last review..Staff friendly, attentative and offered eggs how i wamted them...Great.

Stayed in August 2024

Arriving at peak check-in time but having to wait 15 minutes in a queue to check in as only one overworked girl was on duty and she was having to act as barmaid as well as receptionist and concierge...The room rate at just over 100 Euros a night is expensive for Usti Nad Labem...(hardly a tourist trap!!), so the Service should at least reflect this. The breakfast was not memorable at all, and lacked any life, or enjoyment...The kitchen staff were ultra efficient at clearing tables and "Doing Their Job", but the training was obviously military in style, based on efficiency and speed, but were they happy doing this job? It didn't appear so, no smiles ,no greeting, it was like at school.

The convenience of being able to park underground and come up in the lift....The rooms were a good size and nice with Air conditioning...Good soundproofing...

Stayed in July 2024

No shower gel in bathroom (both relevant tubes empty), lights did not work 100 %, and traditional problems with the keys (not with me, but colleague next door)...facilities are degrading a bit in my vie year by year.

Stayed in June 2024

No fridge in the room ; uncomfortable single beds

Convenient business hotel

Stayed in February 2024

The hotel is situated in the center af Ústí Nad Labem - just opposite the Museum. The staff was very friendly - they also gave good advices for where to eat - and a fine map for the city. You can park below the hotel. I was very late for breakfast the first morning and the young lady very politely asked me if I wanted more before they took the food out. No hurry :-)

Stayed in December 2023

SLOW Check in!

Location was good with restaurants nearby.

Stayed in September 2023

Only paid parking is available at the hotel. There is no place to park outside

The stay at the hotel was pleasant, the room was clean and the breakfast was good. The hotel is not far from the city center

Stayed in July 2023

coffe

Stayed in June 2023

BIKE FRIENDLY

Stayed in June 2023

good value for money

Stayed in May 2023

staff

Stayed in March 2023

We used to eat in the evening in the restaurant downstaira but for the last 4 years has been closed.

I always stay in this hotel whem I tranzit Cech Republic. It has an underground parking and it is located close to center of the town

Stayed in February 2023

The room looked outdated and desperately needed renovation. Also there was no option for a double bed, only two single beds moved together.

Good breakfast and friendly staff. We were provided with a baby cot for free. Parking was also convenient.

Stayed in December 2022

Breakfast wasn't the best

Good stay

Stayed in September 2022

Very good breakfast. The room was clean, quite large and air conditioned. We found a gifted bottle of water and a kettle with coffee and tea. Very helpful staff speaking both german and english.

Stayed in August 2022

Narrow single bed. No minibar.

Hotel is located in the centre of Ůstí nad Labem not far from the interesting places. Parking was nice. Breakfast was OK. Staff was helpful and friendly.

Stayed in August 2022

Pillow was uncomfortable

Clean rooms, friendly staff Good breakfast

Stayed in August 2022

no dinner possible, parking not free

big, comfortable rooms, WiFi, breakfast

Stayed in August 2022

Really great hotel in every way.

Stayed in July 2022

Breakfast good, very nice staff in the reception. Clean rooms. Good location.

Stayed in June 2022

Good position in the city center, perfect facilities, good breakfast, friendly staff at the desk

Stayed in May 2022

The bed mattress is too hard, the pillows are too soft for me. The tap filters and the shower head should be replaced more often, because the water goes everywhere.

Quiet and clean rooms. Nice staff. Good breakfast. Easy parking.

Stayed in May 2022

There're many issues during the breakfast. Lack of juices, coffee machine was broken. The variety of food wasn't too wide. Second helpings were not full, as there were lack of some warm food.

It's a very good hotel in the city centre. It's close to the shopping district. The room is very comfy and view from the window is nice. Greeting to a very nice and gentle waiter at the breakfast.

Stayed in May 2022

The second night there were people partying one floor above (probably inside a guest room), going on until 6:00 in the morning.

Very clean and comfortable. Friendly staff. Breakfast was good, not the best but above Czech average.

Stayed in April 2022