8, 1st October Street, 5343 Ayia Napa, Cyprus
#96 of 488 hotels in Ayia Napa
Guests' ChoiceBased on 291 hotel reviews
8.8Cleanliness
9.1
Comfort
9.0
Location
9.4
Facilities
8.9
Staff
9.2
Value for money
8.8
Free WiFi
8.1
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta, Iceland, Australia, Greece, Brazil and North Carolina. For properties in these regions, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 11 September 2024
Daniel
IsraelAll things
Stayed in September 2024
Reviewed: 1 September 2024
Oguz
CyprusWe stayed two nights but only one lunch was provided.
The location was perfect. Also the facilities was nice. The rooms were clean and comfortable beds and pillows. The food was amazing!
Stayed in August 2024
Reviewed: 25 August 2024
Aviad
IsraelGood rooms, great breakfast, clean environment. Calm atmosphere. Staff is very attentive and patient. Although we had a misunderstanding regarding our booking, the hotel manager had got involved quickly and took care of everything.
Stayed in August 2024
Reviewed: 25 August 2024
Stalw
CyprusThe late check in
It was very clean and comfortable
Stayed in August 2024
Reviewed: 14 July 2024
Hadiseh
DenmarkThe rooms are very small
The food was great and the staff were really kind
Stayed in July 2024
Reviewed: 11 July 2024
Kouma
CyprusExcellent breakfast great pool great location
Stayed in July 2024
Reviewed: 11 July 2024
Revital
IsraelThe room little bit small
The pool
Stayed in June 2024
Reviewed: 21 June 2024
Aikaterini
CyprusBreakfast, swimming pool
Stayed in June 2024
Reviewed: 14 June 2024
Revital
IsraelThe pool and location
Stayed in June 2024
Reviewed: 8 May 2024
Valeriy
KazakhstanAll facilities were good. Two pools and sauna with hamam free. Cleaning every day. Ones a day towels for pool. Exceptional breakfast.
Stayed in May 2024
Reviewed: 28 April 2024
Charisco
CyprusThe room toilets need to be renovated soon.
Excellent pool area and breakfast. The hotel is conveniently located in the middle of Ayia Napa, with everything within walking distance.
Stayed in April 2024
Reviewed: 27 April 2024
Ahmed
United Arab EmiratesSwimming pool water needs a heater in cold days
Location, food , swimming pool
Stayed in April 2024
Reviewed: 24 April 2024
Johan
BelgiumEverything ok
Very good buffet, especially the breakfast.
Stayed in April 2024
Reviewed: 22 April 2024
Ragavan
United KingdomLoud music until late night to entertain a few people. Windows were not sound proof. No water filler - I had to buy water bottles from nearby supermarket. It would be ideal to have a water fillers to reduce plastic waste from water bottles.
Nice modern hotel and helpful staff. Great varieties of food. Free parking. Good location.
Stayed in April 2024
Reviewed: 5 April 2024
Anstee
United KingdomThe Pool was amazing but unfortunately no place to be by the pool without paying
The food was amazing, so much variety and so much food in the day- you won't go hungry. The staff was amazing! They went above and beyond whenever we asked a question of needed help. The all inclusive drinks were great. The hotel was very clean!
Stayed in April 2024
Reviewed: 2 April 2024
Alex_cy
CyprusGood location, quick service, big variety on breakfast buffet
Stayed in April 2024
Reviewed: 1 April 2024
Kyriakos
CyprusEverything was perfect. My 1st option
Stayed in April 2024
Reviewed: 1 April 2024
Monica
United KingdomThe reception team. It's not that nice the fact we sent a message from booking.com regarding our special occasion and to recommend some restaurants and we never got an answer. We arrived, and there was no ac at the room working and hot water the first night. They got us a heater. Then we asked for a late check out because our flight was late in the night, and even we know they still got some rooms available and we not mind to pay an extra for that, they only offer the shower and changing room next to the pool. Not the welcoming reception staff we got at all.
The breakfast was amazing. The dinner was nice also. The staff from the restaurant are very friendly and that's what we like the most. The pool area is great
Stayed in March 2024
Reviewed: 17 November 2023
Tracy
United Kingdomnothing
everything
Stayed in October 2023
Reviewed: 8 November 2023
Janika
FinlandThe shower/bathtub was a bit difficult to use and the water easily got out to the floor.
The pool area is very nice and breakfast was really good and had various options
Stayed in November 2023
Reviewed: 28 October 2023
Ema
Czech RepublicLocation near to the beach and center Rich breakfast and dinner with various meals Nice and helpful staff Parking in front of the hotel
Stayed in October 2023
Reviewed: 25 October 2023
Johan
BelgiumNot even 1 European plug in the room. You always need an adapter (which you get without problems at the reception. )
Breakfast and diner (buffet) are delicious!
Stayed in October 2023
Reviewed: 27 September 2023
Maxcrow
United KingdomThe only thing we missed for breakfast was freshly squeezed orange or grapefruit juice. The rest was nothing to complain about.
From the moment we entered the hotel, we were greeted by the smile of a nice receptionist who organized an easy and as quick as possible check-in for us, which we appreciated after a long journey. We were accommodated on the 4th floor, in a quite large room, with a balcony with a side view of the sea. All necessary amenities were available in the room. Everything was clean and comfortable. The breakfast buffet offered a large selection of cold and hot dishes, lots of fruit and desserts. All the staff working there, not forgetting the lovely lady from the pool section, through the breakfast team, to the receptionists and manager, were nice and helpful. We had rested well there and we recommend this hotel to people who want to relax by the pool or on the nearby beach. See you soon!
Stayed in September 2023
Reviewed: 18 September 2023
Tibor
HungaryThe wifi was a joke. The signal is strong, but the speed is very low, we had difficulties loading a simple web page without any multimedia content. Probably they have a bad ISP.
Very good location, you can reach everything very fast but you don’t hear the party zone. The food is very tasty there is a big variety and the style changes every evening (Mediterranean, Italian, Asian, etc). The staff was very helpful.
Stayed in September 2023
Playa de Muro, Spain
Tournai, Belgium
Kissimmee, USA
Ljubljana, Slovenia
Cáceres, Spain
Baltonsborough, UK
Eilat, Israel
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content