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Reviews of Crystal Hotel 1 stars

15 Griva Digeni, 2800 Kakopetria, Cyprus

#21 of 26 hotels in Kakopetria

Guests' Choice

Review score

Based on 185 hotel reviews

7.5

Score breakdown

  • Cleanliness

    7.7

  • Comfort

    7.9

  • Location

    9.1

  • Facilities

    7.4

  • Staff

    8.3

  • Value for money

    7.5

  • Free WiFi

    7.5

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Showing 1 – 25

  • Reviewed: 9 June 2024

    8.0
    Good Stay
    • Leisure trip
    • Family with young children
    • Suite
    • Stayed 1 night
    • Submitted via mobile

    Hotel is an old renovated hotel, it shows, needs a little more work to improve. Though it's important to note most hotels in Kakopetria are older hotels

    Location, staff was excellent, comfortable bed.

    Stayed in June 2024

  • Reviewed: 10 March 2024

    8.0
    Very enjoyable
    • Leisure trip
    • Couple
    • Standard Room
    • Stayed 2 nights
    • Submitted via mobile

    Parking was ok but if it was busy, could present a problem as very few places.

    The location was amazing central for everything. Great value for money. The staff were very helpful, and friendly

    Stayed in March 2024

  • Reviewed: 28 January 2024

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Standard Room
    • Stayed 2 nights
    • Submitted via mobile

    The staff wasn't as polite with me and some of their actions were sketchy and I'm assuming that happened because of my young age(18)

    Breakfast was good overall

    Stayed in January 2024

  • Reviewed: 18 January 2024

    8.0
    It was good
    • Leisure trip
    • Couple
    • Suite
    • Stayed 1 night
    • Submitted via mobile

    The room for a suite could be taken care of more, things that break are not getting fixed in the room. Also for 120€ for 1 night i would expect at least a bottle of water in the room

    It was fairly new and clean

    Stayed in January 2024

  • Reviewed: 14 December 2023

    8.0
    Very good
    • Family with young children
    • Standard Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing i didnt like

    Breakfast and location

    Stayed in December 2023

  • Reviewed: 23 November 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Standard Room
    • Stayed 2 nights
    • Submitted via mobile

    The room is verey nice

    Stayed in November 2023

  • Reviewed: 11 October 2023

    6.0
    good
    • Family with young children
    • Superior Suite
    • Stayed 1 night
    • Submitted via mobile

    breakfast

    room

    Stayed in August 2023

  • Reviewed: 4 September 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard Room
    • Stayed 2 nights
    • Submitted via mobile

    It seems that the rooms were renovated a few years ago, but some painting is needed in the rooms and the common areas. The room was not clean.

    The location and the view from the balcony was fantastic.

    Stayed in September 2023

  • Reviewed: 17 August 2023

    7.0
    Room ok, some essential maintenance required, breakfast actually quite nice and items refreshed regularly in small quant
    • Leisure trip
    • Family with young children
    • Suite
    • Stayed 1 night
    • Submitted via mobile

    Quite a lot actually.. the welcome was certainly less than ‘warm’ or even ‘welcoming’ we pulled up at 1pm and parked right outside. Immediately a very stern looking woman stood on the steps staring at us as though we were trespassing but not actually saying anything… turns out this was the receptionist (I suspect also the owner). I went in to see if we could check in but she said ‘absolutely not - check in is at 2pm’ I asked if we could leave bags somewhere for the 50 mins left!and again it was a flat no! The customer service was cold and a complete contrast from the previous 2 stays in the last few days. The room was actually ‘ok’ BUT there were issues in the bathroom which looked quite modern on first inspection but the ‘MG suite’ requires serious work on the black mouldy and very cracked silicon around the bath. Decided to have a shower instead….. the shower head could not be tightened on the pole so as soon as the water turned on it swivelled around towards the lightweight shower curtain and water splayed out underneath all over the bathroom floor. I had to resort to holding the shower head to keep it in the right position, which was awkward when trying to wash your hair as well! The details said there was a pool? There was very definitely no pool on site and nothing anywhere to say that they had the use of a pool elsewhere, so I decided to ask in case it was an error on booking.com. They looked at each other when I asked if they had pool facilities as stated…. As though to say ‘uh oh, someone wants a pool’ then the older man who was actually quite kindly, told me to turn left out of the hotel, walk 100ft, turn left and then 50ft on the right there was the pool and to give the lady there the stamped card he’d given me so we wouldn’t be charged. Turns out it was the ‘municipal pool’ which charges 5euros per person. It was a bit shabby, dead lizards in the bottom of the pool etc!

    The location was good as there are only 3 hotels in Kakopetria. The room were better than some of the reviews I’ve read but maybe because we had a ‘suite’ we fared off better!

    Stayed in August 2023

  • Reviewed: 24 July 2023

    9.0
    Very good value for money
    • Leisure trip
    • Family with young children
    • Standard Room
    • Stayed 1 night
    • Submitted via mobile

    Basic facilities

    Very decent hotel in Kakopetria and fantastic staff eager to help at all times

    Stayed in July 2023

  • Reviewed: 16 July 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Suite
    • Stayed 1 night
    • Submitted via mobile

    It could be a bit more clean.

    The location owners/staff and the rooms

    Stayed in July 2023

  • Reviewed: 8 July 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Superior Suite
    • Stayed 1 night
    • Submitted via mobile

    Not clean, no mosquitos repellents

    The place and views are magnificent. The bed is huge and comfortable. The breakfast is nice! The bathtub is amazing!

    Stayed in July 2023

  • Reviewed: 1 May 2023

    7.0
    Spacious room and nice balcony
    • Leisure trip
    • Solo traveller
    • Standard Room
    • Stayed 2 nights

    I think I was the only guest in the whole hotel both nights I stayed. If the hotel was full, parking would be a problem as there are limited spaces.

    Central location in Kakopetria and easy walk to restaurants and old town and river. Parking convenient right by hotel door. Large balcony and nice views. Good breakfast.

    Stayed in April 2023

  • Reviewed: 1 May 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Suite
    • Stayed 2 nights
    • Submitted via mobile

    Bed was not comfortable, and the room did not justifying the price

    Breakfast, pleasant staff

    Stayed in May 2023

  • Reviewed: 1 April 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Standard Room
    • Stayed 2 nights
    • Submitted via mobile

    There were a few faulty things in our room, e.g. Light bulbs.

    Excellent service. The staff is very kind and helpful! Big size of room and nice balcony!

    Stayed in March 2023

  • Reviewed: 5 January 2023

    7.0
    in general was nice
    • Leisure trip
    • Couple
    • Standard Room
    • Stayed 2 nights
    • Submitted via mobile

    i asked in above(3 months before stay)for a double bed and high floor,they just ignored,we are couple and we slept on a twin bed

    it was clean and close to the center of Kakopetria

    Stayed in January 2023

  • Reviewed: 29 August 2022

    8.0
    Right at the village square
    • Leisure trip
    • Couple
    • Standard Room
    • Stayed 1 night
    • Submitted via mobile

    There was mould on the shower door and the tiles had stains on them which really threw me off. Although in general the room was clean. Also, there is a roof top at the hotel but it was totally left off and it is such a pity as it was summer season and it is a great place with amazing view.

    Excellent location just one step from the main square. Friendly staff and comfortable bedding. Simple but nice breakfast.

    Stayed in August 2022

  • Reviewed: 28 August 2022

    7.0
    Good
    • Leisure trip
    • Couple
    • Superior Suite
    • Stayed 1 night
    • Submitted via mobile

    It is not spotless clean.

    Kakopetria is a tiny village, so every location is close to everything. We stayed in deluxe suite, - spacious, with a balcony looking over the river and a church. But it does not have 2 bedrooms as described in Booking (just one big room with 2 sleeping places - a bed and a sofa). Mattress and pillows are comfy. Fresh mountain air, views, and village life compensate for all shortcoming (if any). Breakfast is good for a 1* hotel, at least better than expected ))

    Stayed in August 2022

  • Reviewed: 12 August 2022

    6.0
    Great location, outdated place.
    • Leisure trip
    • Family with young children
    • Superior Suite
    • Stayed 1 night

    Photos leads to certain expectation of luxury freshly renovated rooms. In reality it's rather an outdated Hotel filled with some interesting ideas here and there. But that's not enough, overall impression is disappointing. You don't want to ride this elevator, it's old, in a bad way. You don't want to lay in the bath which has cracked pieces. You don't want to enter this simple shower with cheap curtain. And you definitely don't want this breakfast.

    Location is great, view is very nice. Hotel is not overcrowded even in high season. Rooms are big. Some details are really nice: pictures on the walls, sofas, lights made with teapots, etc.

    Stayed in August 2022

  • Reviewed: 11 August 2022

    7.0
    Good
    • Leisure trip
    • Couple
    • Superior Suite
    • Stayed 2 nights
    • Submitted via mobile

    cleanliness

    location and staff

    Stayed in August 2022

  • Reviewed: 10 August 2022

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Superior Suite
    • Stayed 2 nights
    • Submitted via mobile

    A kettle with a tea/coffee bag in the room would be a good thing.

    Nice location, very relaxing

    Stayed in August 2022

  • Reviewed: 15 June 2022

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Suite
    • Stayed 2 nights
    • Submitted via mobile

    For a stay in a suite I would have liked to have a bottle of Ayios Nikolaos water since its originated from Kakopetria. Breakfast was vey, very basic and room (under the bed) could have been cleaned.

    Location, Spacious room, Friendly and helpful staff

    Stayed in June 2022

  • Reviewed: 25 April 2022

    9.0
    Lovely boutique hotel
    • Leisure trip
    • Couple
    • Suite
    • Stayed 1 night
    • Submitted via mobile

    That i had requested a specific suite in the comments on booking but they gave it to someone else that arrived earlier on site. All suites are wonderful but we love the set up of a specific one. Breakfast is just ok in the average side. Nothing negative though.

    This was the second time we visited. We love the suites and the perfect location within the village.

    Stayed in February 2022

  • Reviewed: 7 March 2022

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard Room
    • Stayed 1 night
    • Submitted via mobile

    The rooms need to be very well cleaned. In general it's ok but you can see that it needs a more detailed cleaning.

    The staff was very helpful and the location was perfect!

    Stayed in March 2022

Showing 1 – 25

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