Kryou Nerou 38, 5343 Ayia Napa, Cyprus
#42 of 440 hotels in Ayia Napa
Guests' ChoiceBased on 244 hotel reviews
9.2Cleanliness
9.4
Comfort
9.4
Location
9.5
Facilities
9.2
Staff
9.5
Value for money
8.7
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 22 June 2024
Michel
NetherlandsNothing
The staff was super friendly and the place is amazing. Best breakfast ever.
Stayed in June 2024
Reviewed: 20 June 2024
John
United KingdomVery clean, lovely friendly staff, very accommodating.
Stayed in June 2024
Reviewed: 17 June 2024
Elizabeth
United KingdomBeach front, small and friendly, fantastic staff.
Stayed in May 2024
Reviewed: 17 June 2024
Fleur
AustraliaThis hotel was utterly stunning. We loved EVERYTHING about this hotel. The rooms, the staff, the food were all exceptional and the atmosphere was second to none. The white sand beach was magical and as an ocean swimmer, there was a huge lovely, safe bay to swim within. The sunbeds were comfortable and the all day service was incredible. The pool area was also stunning. We were a group of 3 couples and we ate and drank at the hotel each night and had no desire to leave the hotel. We tried all three restaurants in the evenings and ate at the buffet each morning and every single experience was incredible. The staff were so very helpful, happy and generous. From the minute we set foot into the hotel to the second we left, we had a magical experience.
Stayed in June 2024
Reviewed: 19 May 2024
Aistleitner
AustriaIt was all fine. The best hotel so far.
Very nice rooms, near to the sea, very friedly stuff, very good brakfast.
Stayed in May 2024
Reviewed: 14 May 2024
Nikos
United KingdomClassy and peaceful.
Stayed in May 2024
Reviewed: 13 May 2024
Arseniy
PolandHospitality and professional approach of staff, relaxing atmosphere, beautiful garden, stylish interior, delicious food- definitely recommend buffet for dinner. Special thanks to hotel manager Panicos Michael for paying attention to details- hotel looks amazing and I definitely can recommend it to everyone.
Stayed in May 2024
Reviewed: 7 May 2024
Anthony
United KingdomIndoor pool not heated
Location and facilities were excellent
Stayed in May 2024
Reviewed: 6 May 2024
Alexandre
FranceAvailabilities for nice places/ sun beds on the beach are not easy to find.
Everything, starting with the staff, and the special attention of the general manager, really an exceptional experience! We could have spent our entire stay in Aiya Nappa in the hotel.
Stayed in May 2024
Reviewed: 4 May 2024
Iuliia
United StatesAmazing hotel by the beach. Has everything you need for a great vacation.
Stayed in May 2024
Reviewed: 4 May 2024
Paul
United KingdomA class apart stunning location well maintained
Stayed in April 2024
Reviewed: 21 April 2024
Ahmed
AustriaThe beds could have been slightly larger
Excellent management !!! Excellent service and staff !!! Property very well maintained
Stayed in April 2024
Reviewed: 5 April 2024
Claudia
SerbiaStaff was really really kind Delicious breakfast Nice hotel accommodation and amenities Direct path to the beach
Stayed in April 2024
Reviewed: 25 March 2024
Thomas
GermanyNothing
Exceptionally friendly staff ! The whole hotel is very modern, nicely designed and the location is wonderful! Very good food and beautiful private beach.
Stayed in March 2024
Reviewed: 18 November 2023
Madalina
RomaniaAll staff was amazing
Stayed in November 2023
Reviewed: 13 November 2023
Colin
United KingdomShower lacked power. bed & bedding not up to standard.
Location to beach. Wonderful view from the room.
Stayed in October 2023
Reviewed: 4 November 2023
Istvan
United Kingdomnothing
We liked everything!! True luxury with private beach, beautiful hotel rooms, delicious food. Staff was kind and caring. Highly recommend this hotel!
Stayed in September 2023
Reviewed: 3 November 2023
Bernd
AustriaRather expensive…..
Great and more relaxed/more quiet beach location, beautiful palm garden with sun beds, nice staff, very good breakfast on terrace, restaurants in walking distance.
Stayed in October 2023
Reviewed: 27 October 2023
Ramapati
United Arab EmiratesThe shower was a little poor. Both in terms of volume and positioning. No place to keep shampoo bottles, sope and creams. Also needed some hooks to hang clothes
The service was warm, friendly and responsive. Breakfast had a large variety and the service was quick. The beach was exceptional. We really liked that the same sunbeds were booked for the whole stay. When we arrived the checkin lady [Natasha?] was perfeect and quick
Stayed in October 2023
Reviewed: 24 October 2023
Zoltan
HungaryWe loved everything! The staff, the food, the cocktails, the garden, the view… We will come back again and again:)
Stayed in October 2023
Reviewed: 23 October 2023
Andrea
DenmarkThat I didn’t stay longer …
The location, the service, warm and hospitable staff, the quality of the food, yoga classes and the designated sun beds..
Stayed in October 2023
Reviewed: 14 October 2023
Imad
United Arab EmiratesNA - All excellent.
I had an absolutely incredible stay at this remarkable hotel. It's peacefully nestled right by a stunning beach, surrounded by lush greenery and trees that create a serene ambiance around the pool area. The staff, especially Natasha and Athina at the reception, were outstanding in making my experience truly special.
Stayed in October 2023
Reviewed: 8 October 2023
Michael
Cyprusroom, breakfast pool
Stayed in September 2023
Reviewed: 17 September 2023
Lara
JordanA bit expensive
The pool area is great and the view from balcony
Stayed in August 2023
Kriessern, Switzerland
Dolní Dunajovice, Czech Republic
California, USA
Merced, USA
Coonabarabran, Australia
Aswan, Egypt
Budapest, Hungary
Makkah, Saudi Arabia
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content