Good breakfast. Nice pool. Comfortable room with nice balcony

Stayed in August 2024

Doesn’t have a hot spring pool. The drive from San Jose Airport to the location was a treacherous ride due to the mountainous terrains.

Amazing breakfast, staff, small and cozy, toiletries were of the best quality, Biosfera. Lots of contact with nature.

Stayed in August 2024

The internet signal wouldn’t work in the bedroom, even tho the food was good, it was too pricey just for normal meals, the menu was limited. Every time we checked on the jacuzzi’s, they were never working.

Quiet and peaceful, the food was great! Nice gardens and the fish pools were cool.

Stayed in August 2024

The wifi was quite weak as our room was far from the reception

Amazing place! A little town on its own, pool, many hot tubs, good breakfast and Fortuna waterfall is really close.

Stayed in May 2024

Excelente comida!

Stayed in July 2024

They use a lot of bleach in the Jacuzzis. Could not enjoy it with that smell.

Good breakfast with several vegetarian options. Rooms are comfortable. Good pool.

Stayed in July 2024

The room was a little small and not a lot of space to pack and / or hang stuff, specifically wet clothes A coffee maker in the room would have been nice as well

Beautiful property conveniently located to all the major attractions Staff very friendly and helpful and food was so delicious. Spa experience was great too Loved the pool area with the smaller hot tubs around

Stayed in July 2024

The resort was relatively far ( 11 km) from arenal volcano and hot springs ..but on plus side it is close to waterfall la Fortuna.

The resort cleanliness amenities friendly and courteous staff.

Stayed in June 2024

The pillow were horrible, needed to use decorative pillows to sleep.

Great facilities, spa and pools were a nice addition

Stayed in June 2024

The hotel lunch + dinner menu is extremely overpriced. It was 40 dollars for steak, almost 30 for chicken dish etc. Local restaurants were a quarter of the price + equally good food. Lady at reception was not very helpful or informative

Thé hôtel setting is beautiful Rooms were large, spacious and clean. Toilets were modern and boutique. Breakfast is fantastic and staff at pool are very friendly and good service. Rooms were cleaned daily.

Stayed in June 2024

Good breakfast,beautiful garden ,jungle walking area,location is good,closed to the restaurants and markets

Stayed in June 2024

Swimming pool is quite small and the hotel is not in the city centre.. you need to take a taxi to get there. Quality of breakfast ingredients can be improved

Room with a very nice view and clean. Staff was nice and helpful, restaurant within the hotel in not bad

Stayed in April 2024

Tour prices offered were higher than other companies, they could not offer help with car rentals, restaurant prices were very high and did not even offer casados, the location was not downtown so we needed to Uber everywhere we went.

Staff were very friendly, new towel art every day was so sweet, and room was beautiful.

Stayed in June 2024

Spacious and clean rooms Great view on the volcano and the birds Good breakfast Nice pool and jacuzzis

Stayed in June 2024

The in room coffee maker did not have an electric outlet near by. We had to put it on the floor ro hear water for tea. The only other option was the bathroom outlet.

The facility was great. I thoroughly enjoyed my massage. All the staff we encountered were friendly and informative.

Stayed in June 2024

The TV in our room was pretty wonky but that's not a huge deal.

Loved the different hot tubs and pool. Being right near all the nature was awesome. Breakfast was great.

Stayed in June 2024

I loved staying at Casa Luna. Ashley at the reception treated us great and welcome us with a refreshing natural juice. The room was clean and everything is very pretty. I loved it!

Stayed in June 2024

Great rooms, excellent view to the volcano, very good breakfast, nice personnel

Stayed in June 2024

The WiFi didn’t work consistently in my room. I understand it is because the way the rooms are built. But it would make the experience better if that can be fixed.

Very clean and the surroundings are beautiful. It’s a bit far way from La Fortuna by foot (around 30 - 40 min). But nevertheless a great hotel.

Stayed in June 2024

The location was perfect for us and what we wanted to do. The property was beautiful, the staff were great.

Stayed in May 2024

No room service, limited pool bar hours

Beautiful grounds, quiet, nice rooms, spacious and private.

Stayed in May 2024

Very clean, our room was very comfortable. The pool was wonderful and the grounds were tidy and beautiful.

Stayed in May 2024

Nothing

The rooms were spacious. Tge pool was wonderful with many jacuzies to choose from.

Stayed in May 2024

The junior suit was very spacious, with jacuzzi and private terrace. it was tastefully decorated with comfortable beds. Hotel has a sizable pool and 7 hot tabs. Breakfast buffet has good selection, including local and American breakfast options. You do need a car to get to town, but it gives you piece and quiet, with lot's of nature.

Stayed in April 2024