Excellent service and friendly staff

Stayed in June 2024

The selection of food wasn’t great in the onsite restaurants for evening time (breakfast was delicious) so we decided to eat out most nights.

The nature surrounds and location close to many your opportunities such as lava fields, caves, waterfalls, zip lining to name but a few.

Stayed in May 2024

We stayed in one of the larger, but older garden rooms and our kids got the newer rooms with the jaw dropping views of La Fortuna (make sure you request the newer rooms with the view and plunge pool. The older room was still very nice and clean, but I did not like all of the lush rainforest surrounding our plunge pool and could not relax for fear of a snake plunging in with us… just me but the view of La Fortuna was so much better in the other room and the vegetation was less around the pool. Also, I would recommend non ceramic shampoo/conditioner/soap dispensers in the showers… they are so dangerous (because you have to pick them up or they slip) and they are easily broken causing a danger for feet. They are beautiful, but not safe or practical in the showers.

ABSOLUTELY EVERYTHING! By far the best place we stayed in Costa Rica and wish we would have been able to stay more nights… we will be back! If there were a rating higher than 5 stars this place deserves every single one! The attention to detail and their guests needs is unparalleled. We’ve stayed in luxury hotels, resorts and safari lodges all over the world and this one takes the prize!! From the La Fortuna views to the variety and execution of the food to the wildlife and nature that sounds and makes each village seem exceptionally private and peaceful this place has exceeded any expectations we had of it being one of the best in the world! So much to do. Spa was AMAZING!! We saw our only sloths in CR at the resort… several of them and even a baby… not to mention the most wildlife of anywhere we stayed. One night was not enough, but it’s all we could get for our large group and we are SO glad we stayed! We will be back for longer!!

Stayed in March 2024

Maybe offering activities in the late evening for those who want to hang out

Everything was stunning . The staff was super attentive , breakfast was great , I love the use of all the local fruits to elevate the experience.

Stayed in May 2024

Literally a dream being here

Beautiful property, amazing service, friendly staff. Rooms are very big and comfortable. Bed facing the private pool was unmatched

Stayed in March 2024

Everything was amazing! The facilities and staff were great

Stayed in April 2024

Absolutely Gorgeous Resort! Staff was amazing! Food was great. You could see sloths and other animals when you exit your room and are walking to breakfast. Everything was really Amazing!

Stayed in March 2024

N/A

Amenities and friendly staff!

Stayed in March 2024

Excellent Location.. One of the best resort we have ever stayed. Amazing Service and facilities within the resort, you don't need to go anywhere, there is lot to explore within the property.

Stayed in February 2024

Only downside was the weather which meant we never saw the volcano due to the rain and mist

Absolutely stunning grounds, saw sloths, parrots and monkeys. Facilities are flawless- room was the best we have ever stayed in.

Stayed in March 2024

Everything was great

Excellent service , location, staff and food at their restaurants!

Stayed in March 2024

Loved everything

This was an amazing resort. Beautiful, spacious, and natural. Our room was large and lovely. Food was fresh and delicious!! Everything over the top!

Stayed in March 2024

I would have liked more walking trails accessible from the property if they are looking to improve.

Everything. The most amazing place I’ve ever been. Excellent food, tons of animals on property (saw baby sloth from five feet away!), the staff would give us impromptu Spanish lessons… swim up bar in the springs had amazing bar tenders, special treats upon check in, turn down service, at the Italian place. I wanted to go back as soon as I left. 😂

Stayed in February 2024

I loved everything

Fabulous, height of luxury, gorgeous grounds, perfect couple romantic Casitas

Stayed in February 2024

Made a reservation at Ayla and when we got there manager said he could not find it .. hostess said someone deleted it.. i know probably manager deleted it so he could accommodate one of his customers from tented camp.. once i asked if Leo the owner was there they sat us..manager jeffrey when to all his rich customers to check everything never came to our table.. food was not great for a fancy place.. best food was at the italian place Mis Amores and breakfast in la terraza is awesome.. so i will take a star off only because of jeffrey the manager at Aylas.

Beautiful grounds and nice pools.. awesome views

Stayed in February 2024

Nothing

The grounds are spectacular and the staff friendly and helpful. The breakfast included in the room rate was filling and really good (so much so that we didn’t bother having lunch during our stay).

Stayed in January 2024

The gym could be better and open longer - but that’s really not a big deal when you’re in a paradise like Nayara

Everything was just stunning - vegetation, animals, pools, property layout and the villas - breathtaking

Stayed in January 2024

The asian/sushi restaurant was average.

The room, staff, location, views, facilities, breakfast restaurant, mediterranean restaurant were outstanding! The nature walk was fantastic. The common pool and bar were terrific as well. Would definitely like to visit again.

Stayed in December 2023

The trip was too short. We stayed 13 nights and would have loved another week.

A beautiful hotel with a 5-star plus service. Breakfast in Nayara Gardens is a great start to wonderful days. The property has a great selection of restaurants, the food quality and choice is superb. All staff are friendly, helpful and knowledgeable about all aspects of the wildlife in Costa Rica and their culture. We had 6 excursions arranged by the hotel and the best, without exception, were with the Nayara guides. Back to the hotel to unwind in the pools or Thermal Springs or have a pampering in the Spa - every day memorable. Amazing value for the standard of accommodation provided.

Stayed in January 2024

Absolutely nothing.

We loved the size of the room, the amenities, and the kindness of all the staff.

Stayed in January 2024

Not one thing!

Everything. All the staff were amazing, the room was stunning and the bed comfortable. The restaurants were lovely and food delicious. Being able to see sloths from many parts of the property added to the experience. Special mention to Claudia & Isaac who both helped make our stay really special.

Stayed in December 2023

Nothing

The premise and landscaping were beautiful. Our room had a beautiful view of the volcano.

Stayed in January 2024

The property is in the middle of the rainforest so walking in the middle of night in the property can be difficult. But staff made available carts.

Staff was amazing Location and room paradisiac

Stayed in December 2023

Nothing!

The room - oh my god!!! This was the best room we have ever stayed in!!! The hospitality was amazing - all the staff had smiles on their faces and always greeted us whenever we passed by :) The entire property is beautiful and the hot pools are amazing! The massage at the spa was the best we have had - definitely recommended!

Stayed in November 2023