Mattress on bed a bit uncomfortable, room was a bit dated.

Breakfast choices were good, location was good, grounds were spectacular, and staff was attentive and helpful,

Stayed in April 2024

NothingF

Wonderful location. Wonderful staff. Fine meals. A great place to chill out in the mountains. Highly recommended

Stayed in March 2024

Friendly staff Beautiful grounds and pool Short walk to the beach on paved road Excellent breakfast

Stayed in February 2024

I had difficulty parking the rental car in the space available. It was very tight. Also the smell in the room from cleaning was very strong and unpleasant. The room has no screens or fresh air so I had to prop the door open for a while.

It’s a large and spread out property with lovely gardens. The room had air conditioning. The pool was nice. The people who work in the restaurant are especially friendly.

Stayed in December 2023

Good

Good

Stayed in August 2023

it was raining and our room get flooded! they gave us another room!

gardens are super beautiful! the staff is so friendly! Maite is always smiling! beach is just a 1 block from the property

Stayed in June 2023

The rooms are dated, especially the bathrooms. The tiles are stained and we had to switch rooms because the shower wouldn't drain and toilet flush wouldn't stop running. Even the AC at the lowest temp wouldn't cool the little room. The staff immediately put us into a similar Villa and everything worked. The prices in general seemed a little high $153/night and it wasn't even busy or peak season. It wouldn't have been a pleasant experience if they were busy and we couldn't switch rooms. Would've stayed several days if it weren't for the price.

I liked the layout of the Villa both inside and out. The greenery, landscaping, plants, flowers, the pool etc were amazing. Overall the ambience was great. The staff were very courteous and helpful. The burgers at the restaurant were awesome. Loved the kitchen with a full size refrigerator. I enjoyed sitting in the little beautiful verandah with a ceiling fan . A very short walk to the beach.

Stayed in April 2023

My first morning I had a knock at my door very early to move my car because I was blocking someone so just be mindful if you need to park there.

Having breakfast included was a very nice option. The staff were all extremely friendly and helpful. I was travelling alone and this was a last minute booking as my original flight home was cancelled. The room was nothing fancy and could use a good deep clean but it was fine for what I needed which was pretty much a place to sleep.

Stayed in March 2023

Can't think of a thing

Pool, landscaping, breakfasts, the coffee, the location, car garage

Stayed in March 2023

no ice

Stayed in February 2023

The less pricey rooms are definitely less pricey for a reason - bathrooms could be updated (or even just deep-cleaned, to be honest - it wasn't dirty, per se, just all the edges could use a clean sometime), the road that the back rooms look onto is pretty loud (work trucks driving by, the gate to the parking lot opening and closing at all hours, etc). Not a bad room, by any means, just keep in mind that the beautiful villas and whatnot in the photos are a different part of the hotel, haha. Finally - if you have any questions for the hotel - make sure they get back to you before you arrive! I had two hotels lined up during my stay in Costa Rica, and I asked both of them if they needed to know ahead of time if I had a friend that would be joining me (as she wasn't sure she could until the last minute), and if there would be an additional charge. The first hotel replied and said, no problem, no charge. Villa Acacia didn't get back to me at all, one way or another, which I didn't realize until they charged us extra when we arrived. Obviously, I should have made sure I got a response from them, however, they also should have ensured that they responded to me - and the miscommunication ended in a bit of a financial surprise.

Villa Acacia in Playa Hermosa couldn't be in a better location, short of being right on the beach - it's a short 1-2 minute walk down the street, and then you're right on the beach! A handful of very good restaurants are nearby as well (I recommend Restaurante Al Paso), and a little supermarket for snacks and drinks. The hotel area is very beautiful, lots of trees and foliage, and is very well maintained. The pool is great! Good pool, with lots of nice seating around it. Breakfast is very nice with multiple options. Staff were helpful, and very polite.

Stayed in February 2023

location /staff /facility / cleaning

Stayed in January 2023

Linnens

Great staff good location

Stayed in December 2022

Everything nice and quiet.

Stayed in August 2022

The service and lack of communication as well as the management are really disappointing

The gardens and location are great. The food is good enough

Stayed in January 2024

Parking lot next to the rooms.. noisy 24x7 Felt like Sleeping @ the street in a crowdy City.

Leaving away

Stayed in April 2023

ugly rooms; lacking basic amenities.

beautiful garden

Stayed in March 2023

Dark Room. Fridge hard to open. No microwave or coffee maker. Toilet not working.

Closest to the beach

Stayed in February 2023

The room I booked based on the pictures was NOT what we were given and we had to pay $260 USD for an upgrade to a room that could accommodate my husband's disability. We are very unhappy about this. The manager was not accommodating nor willing to negotiate at all. The breakfasts were awful. The pool area was not cleaned. We had to ask to have our room made up 2/6 days we were there. All in all we cannot recommend this hotel.

The gardener was awesome! And one of the front desk staff was really friendly.

Stayed in February 2023

Not a single thing.

Breakfast was great. The property was extremely well groomed and landscaped. Small problem with the wi fi was immediately resolved. Family run business with clients' needs always priority. Spectacular garden setting throughout the property, and nice swimming pool. We had stayed there 10 years prior, and were not disappointed when we returned. The individual villas have octagonal design, with incredible craftsmanship, especially the interior wood structural features.

Stayed in February 2023

1. The hot shower is poor due to the 220v showerhead. You have to reduce the water flow to SLOW in order to get the shower to get hot enough. 2. Mattress is the old style you hear the springs when you lay down and rotate 3. Bed bugs - 6 of us were on vacation with three rooms. We all experience bug bites during our stays. When I explained to the receptionist about the bed bugs, he wasn't aware of what the bugs are. We literally had to spray with our mosquito bug spray to reduce the bed bug bites.

Friendly staff, closeness to the beach.

Stayed in January 2023

The room was very dark and weird.. way to expensive for what we got.

It was close to the beach

Stayed in December 2022

everything needs an upgrade!

the grounds

Stayed in December 2022

The hotel was okay but my wife needed to have hot water in the sink for washing up but the hot water faucet didn’t work there. Also, the tv picture was terrible and the screen was small.

The grounds were pretty and the staff was friendly and helpful.

Stayed in September 2022