Chattanooga, United States of America
Positive section of review
Loved this hotel and it was so big, double beds and a living room with a sofa bed. Helped with extra blanket. The staff was so friendly and loved to chat and make guest feel like they was at home. Loved the coffee.
Negative section of review
It was hot in our room when we got there. Took along time before it got cooled off.
Pigeon Forge, United States of America
Positive section of review
I love the fireplace 😍 It was always clean, well done 👍🏻 The staff are all helpful and friendly. A special thank for Dana for the late check out. It’s highly appreciated
Negative section of review
I think the rooms are outdated and furniture need to be replaced. Pillows were too soft.
Las Cruces, United States of America
Positive section of review
Big rooms, bacon at breakfast was good Pillows were comfortable, and the bathtubs are huge. Breakfast burritos were good especially the steak. Apple juice was good.
Negative section of review
Bad bad Air-conditioning, in a city that gets 91 at 7 at night in early May and up to 115 in the summer. This Air-conditioning sucked. Made my stay miserable, couldn't sleep at night. The parking lot is so bright the light came into the room. Generator outside was noisy. Small swimming pool. Just a handful of people would make it feel packed. Breakfast was bad, potatoes no flavor, sausage looked like it made it close to some heat, definitely not browned and delicious. Bacon was good but greasy, drain the grease people, take pride in your job. The little egg omletes were dry, hard and cold a real let down.No diet options for softdrinks at soda bar. We were confirmed by text for 3:00 check in. Arrived before three still waited in the lobby over and hour and a half. Never got the Handicapp room we reserved because it was going to take even longer. So no showers for us, no toilet grab bar, room was a long distance away for two Handicapp people. No guide on the tv so wasted much time flipping through the channels and waiting for Comercials to end just to see what's on. No pay per view. Small tvs. Didn't have apple juice the next day. will not stay here again Horrible air conditioning
Helena, United States of America
Positive section of review
The room was clean, and the bed was comfortable. But the overall property was good and appears to be going through some upgrades.
Negative section of review
The window was not lockable and there was a patch of ceiling where the popcorn had fallen off.
McCammon, United States of America
Positive section of review
We love staying here! We have stayed twice and have enjoyed the atmosphere and care given to the beautiful historic building.
Negative section of review
Nothing
Laramie, United States of America
Positive section of review
Nice spot right off the road
Negative section of review
The room was noisy, the ac was loud, it was next to the elevator that DINGED every time the door opened and there was a buzzing noise coming from the bathroom.
San Antonio, United States of America
Positive section of review
The beds were comfortable
Negative section of review
The price was outrageous. The rooms were very distant from the ammenities and parking.
Forest Hill, United States of America
Positive section of review
Conveniently located.
Negative section of review
The rr wasn’t cleaned properly. I worked in hospitality and knew exactly where to look. Thankfully I ALWAYS carry my own cleaning and disinfecting supplies. Bathtub had some hair on the wall, you could tell it had e been swept or mopped properly under the rr vanity area. Remote and phone were not properly wiped down. The bed matress closest to the door was either too old or the bed was broken. We had the worst night of our lives. Maybe slept a total of 3 hours with all the tossing and turning.
St. George, United States of America
Positive section of review
Clean And affordable
Negative section of review
Na
Lake Havasu City, United States of America
Positive section of review
Every thing
Negative section of review
Not one thing staff is amazing and make you feel like family