Moalboal, Philippines
Positive section of review
The staff at this property were exceptional. My partner and I both arrived very unwell and required hospitalisation while at Bernie's. Janice went above and beyond to organise ambulance transport, organised for one of her staff to come with us to support with the process (and this incredible staff member stayed with us for HOURS), and organised for our transport back to Cebu when more medical attention was required. She also checked in via WhatsApp on our health and when we had to leave early, provided us with a refund (we did not ask for this) for the nights that we were unable to stay. I cannot emphasise how grateful we are for this experience. Our only regret is not getting better while we were there, to show our gratitude further.
Binangonan, Philippines
Positive section of review
Really friendly and helpful hosts :D Nice location, shops and tricycles just few meters away! I felt very safe in this area, neighbours were friendly and always willing to talk to me.
Manila, Philippines
Positive section of review
Location near MOA was great not far from airport which suited us too , we booked a larger room and for the price was great size , staff friendly and helpf
Negative section of review
The breakfast wasn't a great spread so if we stayed again would be happy to just eat out as their were plenty of options close by
Manila, Philippines
Positive section of review
All the staff from different departments were very attentive to your needs, very friendly and courteous.
Boracay, Philippines
Positive section of review
The staff were fantastic, so helpful and attentive, good location right on the beach
Negative section of review
The dog was a little annoying, always sleeping outside the room and my Daughter was always scared although there was no need for her to be scared, no coffee available when the machine broke and some items on the menu were not available ( beans in particular )
General Luna, Philippines
Positive section of review
The staff and hotel were lovely. I found the facilities were suitable for pricing.
Negative section of review
The food was fairly average. I ordered Nachos and prawns both dishes lacked flavour and substance.
Mactan, Philippines
Positive section of review
Staff as always friendly and helpful
Negative section of review
The view looking out to condominiums ,, room felt bit smaller to other places we stayed at , breakfast I felt Was average , it didn't change at all and lacked variety , surprised no bacon any of the 3 mornings and only once could get a hot chocolate. Was a bit further out of city area but closer to the airport
Manila, Philippines
Positive section of review
amiable personality of the staff
Boracay, Philippines
Positive section of review
The location is amazing.
Negative section of review
The screaming children in the pool. Put a sign up to say no squealing, no screaming, no shouting. Problem solved. Looking at reviews this is ongoing! Write it in English and philipono. Room floor was covered in sand. I ended up with sand in my bed. I had multiple showers. My fridge was not working. Gym you get one access. Breakfast is so subpar. I didn't mind sitting in the other room. But the fact I'm a solo traveler looking at potential places for my clients to stay and the breakfast was so disappointing. I also had no choice but to pay for 2 x breakfasts. I wouldn't have even paid for one. I literally ate rice, veggies, and subpar fruit. Eggs were severely undercooked. The rooftop is ok. Service is slow. View of the ocean is only when you step out of the room onto the balcony and it's partial. And you have to listen to the screaming children!!! At least the pool shuts at 10pm and the screaming stops!
General Luna, Philippines
Positive section of review
Good location
