Bocas del Toro, Panama
Positive section of review
It's difficult to put in to words just how much we enjoyed our extraordinary and very special stay here, however, it might explain our experience if I say that we originally stayed in the bungalow, which is set apart from the main accommodation, for 4 nights and then changed our already complicated travel plans so we could come back for another 3 nights at the end of our holiday. Brian, Amy and AJ (who came to expertly cook for us) couldn't have been kinder or more helpful - patiently helping us with travel plans and day to day organisation for a family of 5. Highlights were the secret snorkeling spots, a fantastic Easter meal, phosphorescent water at night, a forest walk with sloths and a trip to Zapatilla island with leaping dolphins accompanying us home.
Negative section of review
Nothing!
David, Panama
Positive section of review
We only spent one night in David and this hotel suited our needs perfectly. It was a short walk from the bus station and near lots of stores, restaurants,etc... The room was spacious, very clean and the air conditioning worked well. Shower was nice and hot. Check in was easy and the staff was friendly. When following the directions on Google maps, it had us go down a side street where the Centro Dollar department store is, but the actual hotel entrance is on the main road--next door to the medical lab.
Negative section of review
N/A
Santiago, Panama
Positive section of review
The staff was absolute amazing and made us feel very welcome. They were always ready to drop everything they had in their hands just to help. Very nice and cozy place too
Panama City, Panama
Positive section of review
Overall the Hotel is very nice. The Lobby Rooms BeThe rooms were very clean and good; however, the front desk operation was lacking and left much to be desired.
Negative section of review
upon check-in I registered one person for my room and on the 2nd night of my stay a friend came to meet me, we were heading out to an event, but I was still getting ready, and they would not allow him to come up to my room I was told I would have to pay $50US for him to come up as I had only registered one guest, the next evening I was having a problem with my Laptop so I called my friend and he sent someone to assist, again I was told I had to pay for them to come up to the room but this time the fee was $30US I went back to my room got the cash (as they would take a card for this charge) when I paid I requested a receipt, and they couldn't give me one as they stated the system was unable to generate a payment record, I insisted and after about 25 mins of waiting they gave me back my money and allowed my guest to come up and fix my laptop (It took him 20 mins to solve the problem and he left) Front desk called about half an hour later and said my invoice was ready I went and paid the $30...but the invoice was listed as "Miscellaneous" The entire experience was shady, to say the least, and I could not get someone in authority to speak to...I believe this is some kind of after-hours hassle as they would not charge it to my room in the same manner you would charge room service, and they insisted on a "cash" payment, I certainly would not stay there again given the experience....$30US for someone to come to my room for less than 20 mins is a rediculous claim since that is NOT an additional guest staying in the room
Panama City, Panama
Positive section of review
Excellent location, great view of the city and very good amenities included (pool, gym, breakfast, restaurant, bar all on site).
Negative section of review
Innatentive reception staff form the very beginning. Stood for 2 min before he looked up to see someone standing there. The wrong times were given for breakfast. Got to the room and the TV was not working. Called reception and got the same guy... The technician is fixing something by the pool, he'll be there in about 45 min. 1 hr later called again... Oh it's not working, I'll send someone. 6 days passed and we checked out and no one ever came. Only other issue was that breakfast was to start at 6:30... By 6:45 they still weren't ready for omelettes, no pastries and not even ice for the juices.
Panama City, Panama
Positive section of review
The building and the Apartament, the cleaning lady (Iradia) and of course Daniel, WHO was ale to Silvę anything
Santa Catalina, Panama
Positive section of review
the location is great, you can reach everything so fast. the AC was working very good.
Negative section of review
the bed was a bit small and in the mornings there were a lot of noises coming inside our room, because of the clairaudience.
Panama City, Panama
Positive section of review
Really lovely rooms in the perfect location with amazing attention to detail.
Negative section of review
Nothing, it was excellent
Panama City, Panama
Positive section of review
Property is basic and clean with all reasonable amenities required.
Negative section of review
The swimming pool didn’t appear to be the cleanest and thus avoided using it.
Boquete, Panama
Positive section of review
Good value for money Staff very friendly and helpful
