Kuala Lumpur, Malaysia
Positive section of review
Location is great, so many places to eat or find something to drink within a 3 minute walking radius. Also a few pharmacies and general stores very close. The property is amazing, very spacious room, fast elevators, excellent amenities. Majority of issues brought up in negative reviews were handled or not present in our stay. No smells and bathroom was clean, water heater power switch was labeled and explained how long it takes for water to heat up, washer worked absolutely fine, and kitchen was stocked enough for two people to have a meal. Really liked the dual AC in the room making it very comfortable. The pool on the 8th floor is a real highlight of the property but the gym also is a nice addition on floor 30. Front desk operation hour are also posted in the lobby.
Negative section of review
Only thing I didn't like was it was kind of loud due to a new building being constructed a couple streets away and they would start up fairly early banging stuff around. Really no fault of the property but something to be aware of as I feel maybe the sound insulation could be better. Maybe thicker windows and curtains to block outside noise.
Johor Bahru, Malaysia
Positive section of review
I liked the steam spa and the pool. The room was bright and cosy. The staff's attitude was good and service was efficient. Most grateful to the housekeeper. Thank you for the great work in cleaning up the room. Just a little reminder, please vacuum the carpet daily, thank you. I appreciate the Hotel being more alert. Some guests brought Durian into the room and it stung the whole floor. I hope the guest can be more considerate, and do not make work difficult for the hotel staff and guests.
Negative section of review
I appreciate the respective department would check the guest room before checking in the guest. The safe was not working, the coffee cups were not clean and the toilet smelled. please check the sewage pipe. I am thankful to the housekeeping, they tried to wash the toilet but, the smells came up from the toilet drainage hole.
Pantai Cenang, Malaysia
Positive section of review
A spacious, clean, comfortable room, in a convenient location, close to the beach, shops, and restaurants, and with professional and courteous staff. The hotel met all expectations.
Johor Bahru, Malaysia
Positive section of review
Friendly staff. Excellent location and the price is fair and value for money.
Negative section of review
No
Kuala Lumpur, Malaysia
Positive section of review
Everything is perfect location and clean,
Negative section of review
Nothing.
Kuala Lumpur, Malaysia
Positive section of review
Kind staff, beautiful decent rooms
Negative section of review
AC in corridors, Lifts should be maintained well
Kuala Lumpur, Malaysia
Positive section of review
It's very good Hostel 👍
Kuala Lumpur, Malaysia
Positive section of review
Services of the RuMa Hotel.
Negative section of review
The fridge is a little bit small.
Kluang, Malaysia
Positive section of review
Very clean & tidy
Negative section of review
All ok
Lumut, Malaysia
Positive section of review
facilities
Negative section of review
tv no channel
