Agra, India
Positive section of review
We had a very spacious and comfortable room, with a desk, sofa, refrigerator, kettle, water, coffee/tea. The pool area is also very nice and surprisingly refreshing when it was 44 outside! We had dinner on the first night and food was good, our waiter Vanay was also very attentive. There are nice restaurants within 10 minutes of the hotel but it is also very easy to get Uber around, because there is not much when you step out of the hotel. The front desk was also very helpful in organising a transfer to Dehli for us (thanks Simrita). Unfortunately I did not remember everyone's name but staff member at the door and security were always very kind and welcoming too!
Negative section of review
Breakfast options were not the best versus other hotels, it is a big buffet with ordering options but lacking quality for a 5 star hotel. During breakfast we also found ourselves being asked 10 times the same questions by different staff member, leading to double ordering. I think that staff should probably be assigned to specific tables instead of a free for all. Also, we did feel pressure to comment on Trip Advisor by staff members at breakfast and by adding names of people we have not even dealt with, this interrupted while trying to enjoy breakfast. If staff member are being rewarded for being named in reviews, this is also very detrimental to the other great staff members we have dealt with but just did not remember their names (such as the front door people). I have visited other hotels in India and a lot are providing fans/air con to the staff outside (entry door and staff which need to be outside while we are in the pool), it was 45 degrees in Agra and I believe Hilton should take better care of the amazing staff they have working outside!
Srinagar, India
Positive section of review
Best houseboat with the best amenities. I have stayed in different houseboats in Dal Lake but this time I made the best choice by booking Altaf houseboats and they provided me with best home made food with lots of varieties. The location is great with great views of the mountains and lakes. The staff is friendly and professional. These houseboats have best power backup. Highly recommend to all my friends. Very very friendly people
Durgjan, India
Positive section of review
I had a most amazing stay here. I ended up extending for a week I was treated like family and was invited to eat with the family on more than one occasion. For free 🙂. Asif and his father are amazing hosts and they are a wealth of knowledge. You can trust these people to look after you. I can't thank them enough. I strongly recommend you stay here.
Srinagar, India
Positive section of review
This was the best houseboat in Kashmiri with best service from staff and great location and highly recommended
Mussoorie, India
Positive section of review
The staff was very friendly, food amazing and room clean!
Tiruvannāmalai, India
Positive section of review
We were not provided on the day of our visit
Negative section of review
Size of the room
Gangtok, India
Positive section of review
I believe best property in Gangtok
Negative section of review
Liked everything special the staff very helpful Very clean and good food they serve
Baga, India
Positive section of review
Good series
Gurgaon, India
Positive section of review
all good