Grindelwald, Switzerland
Positive section of review
Staff were helpful and friendly. Choice of food at breakfast was very good and the breakfast room ladies were excellent. Space in the single room was sufficient and the small bathroom was adequate for my needs. Having use of a Lift to my room on the third floor was very welcome after a very tiring journey to the hotel with heavy baggage.
Negative section of review
To be honest, I had no negative feelings towards the place
Ringgenberg, Switzerland
Positive section of review
Beautiful location - a little further out of town but close to bus stop, plus right on water so worth the 15min bus ride! Staff were very thorough with explaining things on check in Decorated our room a little for our honeymoon which was sweet
Grindelwald, Switzerland
Positive section of review
Location and cleanliness. The bathroom was nicely appointed and we were provided with plenty of hot water. Likewise, the towels were some of the most comfortable I've experienced
Negative section of review
The room was sold as twin-bedded but in fact, should only have been a single room as it was pretty small. My pillow was dreadful. It was filled with bits of foam shoved into a pillowcase so made getting off to sleep difficult.
Zermatt, Switzerland
Positive section of review
The breakfast was great. The location was perfect to get to everything. The room was smaller than expected The staff were friendly and gave us ideas on where to eat.
Lausanne, Switzerland
Positive section of review
Amazing location. Cocktails on the terrace are a must! Amazing view over the lake with great food! Super helpful stuff and concierge. SPA is really nice too.
Wengen, Switzerland
Positive section of review
We stayed in ground floor and the view was amazing . The property is very clean and also had free fast Wi-Fi .
Negative section of review
I liked everything about property except it’s bit of walking from station especially with luggage but that is worth it.
Chur, Switzerland
Positive section of review
Very traditional hotel which was immaculately clean and centrally located.
Negative section of review
Perhaps a comfy seat in the bedroom?
Interlaken, Switzerland
Positive section of review
Good breakfast included, excellent service. Would certainly return.
Negative section of review
I would have liked an earlier breakfast (eg 0730 rather than 0800), and a later meal option in the evening (eg to 2000). Room didn't have a glass for drinks, had to buy at Coop. No TV either, unusual these days, though that didn't bother me.
Zürich, Switzerland
Positive section of review
Chekin out of this filthy studio.
Negative section of review
Room wasn't done when I arrived at 14:30, the room was proper filthy. I called the number and the person on the phone was clearly annoyed by my call. Cleaners showed up short afterwards, to give a rushed clean around, used beddings and towels are thrown in the streets (these are the sheets that if ever washed go back in your rooms??), still lots of dust and hairs everywhere, shower curtain is falling apart, the shower handle was broken and it's impossible to shower without water spraying all over the place. Tried to call the number again, they never picked up the phone again.
Lugano, Switzerland
Positive section of review
Size of room was good
Negative section of review
Hotel was closing the following day. Staff member kept saying they were tired.
