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Reviews of PETRA SANTA HOTEL BOUTIQUE 5 stars

Entrada 4 Las Cascadas ENTRADA 4 VIA CERRITOS, URBANIZACION QUIMBAYITA, 660007 Pereira, Colombia

#9 of 106 hotels in Pereira

Guests' Choice

Review score

Based on 40 hotel reviews

9.1

Score breakdown

  • Cleanliness

    9.7

  • Comfort

    9.5

  • Location

    9.1

  • Facilities

    9.4

  • Staff

    9.5

  • Value for money

    8.7

  • Free WiFi

    9.6

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Showing 1 – 25

  • Reviewed: 29 August 2024

    9.0
    Amazing place to stay near Pereira
    • Leisure trip
    • Group
    • Junior Suite with Balcony
    • Stayed 3 nights

    Sometimes the view is not the expected since the hotel is not in the middle of a forest as you imagine from pictures and you can see some buildings from the gardens and facilities of the hotel, but they are not a burden.

    The hotel is very nice and it is well curated, the staff is friendly and very keen to help and ensure your stay is the best possible. The pool area is relaxing and very nice. Food is tasty and there's a lot of variety.

    Stayed in August 2024

  • Reviewed: 16 August 2024

    10
    Very easy
    • Leisure trip
    • Couple
    • Presidential Suite
    • Stayed 2 nights

    all was great

    Stayed in August 2024

  • Reviewed: 29 July 2024

    9.0
    Superb
    • Business trip
    • Family with young children
    • Deluxe Suite
    • Stayed 1 night

    Nice rooms, good breakfast with friendly waiter.

    Stayed in July 2024

  • Reviewed: 10 July 2024

    10
    Great experience
    • Business trip
    • Family with young children
    • Junior Suite with Balcony
    • Stayed 1 night
    • Submitted via mobile

    Would be great if reception could speak some English

    Great location with friendly staff

    Stayed in July 2024

  • Reviewed: 5 July 2024

    10
    We only stayed one night at the end of our short tour through the coffee growers area but we wished we had stayed there
    • Leisure trip
    • Family with young children
    • Junior Suite with Balcony
    • Stayed 1 night
    • Submitted via mobile

    Beautiful grounds, great location, clean, very well taken care of.

    Stayed in July 2024

  • Reviewed: 13 June 2024

    10
    The perfect boutique hotel
    • Leisure trip
    • People with friends
    • Junior Suite with Balcony
    • Stayed 3 nights
    • Submitted via mobile

    Nothing - it’s a beautiful hotel

    The staff! The most helpful and friendly staff at the hotel, particularly the pool bar team.

    Stayed in May 2024

  • Reviewed: 27 May 2024

    10
    Will stay there every time I get a chance.
    • Leisure trip
    • Couple
    • Junior Suite with Balcony
    • Stayed 1 night

    Everything was perfect, except I couldn't stay as long as I wanted due to appointments. Host was there late to great us. Breakfast was great.

    Stayed in April 2024

  • Reviewed: 21 May 2024

    10
    This is the correct place to stay in Pereira.
    • Leisure trip
    • Couple
    • Junior Suite with Balcony
    • Stayed 3 nights
    • Submitted via mobile

    Everything is absolutely amazing

    The place is spotless, the service is unique, amazing and really incredible.

    Stayed in May 2024

  • Reviewed: 7 April 2024

    8.0
    Very good
    • Leisure trip
    • People with friends
    • Family Suite
    • Stayed 2 nights
    • Submitted via mobile

    The information about the number of beds in the rooms stated in booking.com wasn't correct. I showed the manager the information we used to book the rooms we needed and she saw that the information given wasn't right indeed. They were very helpful in adding a bed in both our rooms to accommodate everyone. We appreciated this very much of the staff. Sadly, even though the misinformation was their mistake, the owner didn't want to offer a discount to compensate this problem.

    It was very beautiful ( the rooms and the big yard surounding the hotel). The staff was super friendly and very helpful.

    Stayed in April 2024

  • Reviewed: 4 April 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Junior Suite with Balcony
    • Stayed 1 night
    • Submitted via mobile

    Nothing, it was all wonderful!

    The beds were incredibly comfortable, and our room was gorgeous. The layout of the whole facility is very airy and open. The pool was also beautiful and pristine. The staff couldn't have been more helpful and accommodating. We would definitely stay here again!

    Stayed in April 2024

  • Reviewed: 25 October 2023

    9.0
    Great value for money compared to other boutique hotels close by
    • Leisure trip
    • Couple
    • Junior Suite with Balcony
    • Stayed 2 nights
    • Submitted via mobile

    Food was very limited but it is a very small hotel

    Pool area great , staff great .

    Stayed in September 2023

  • Reviewed: 1 September 2023

    8.0
    Ok ma f you need to go to the airport
    • Leisure trip
    • Couple
    • Suite
    • Stayed 1 night
    • Submitted via mobile

    Too noisy, electric grid in the garden

    It is an old finca converted to a small hotel. Location is convenient to the airport but unfortunately is too close to the motorway so it is quite noisy. There is one person acting as waiter that is very very nice and does everything to make you feel at home. Very good chevice (actually one of the best in our traveling here)

    Stayed in August 2023

  • Reviewed: 14 August 2023

    9.0
    Wonderful! Super relaxing!
    • Leisure trip
    • Group
    • Junior Suite with Balcony
    • Stayed 1 night
    • Submitted via mobile

    To be a little improved the choice of snacks for the swimming pool area and the choice of wines . Dishes not even totally matching with the description in the menu (during the dinner it was served a grilled Chicken with soy sauce which was not written in the description of the dish), this should be pointed out at least during the order

    Perfect atmosphere, warm staff, wonderful massage booked in the hotel, nice swimming pool and elegant external services and rooms

    Stayed in August 2023

  • Reviewed: 9 August 2023

    10
    100% recommended
    • Leisure trip
    • Couple
    • Junior Suite with Balcony
    • Stayed 2 nights
    • Submitted via mobile

    Slow service

    Overall

    Stayed in August 2023

  • Reviewed: 5 August 2023

    10
    Great place to stay and enjoy!!!
    • Leisure trip
    • Couple
    • Presidential Suite
    • Stayed 3 nights
    • Submitted via mobile

    The locks for the door of the room look a little weak and sometimes the door was mistakenly open when we think that was closed.

    Service was amazing on behalf of all the staff, especially the waiter Orlando, he was very pending of every need that we had. The room was very clean and beautifully decorated. The food was amazing, delicious and good size. Definitely will recommend this place!!!

    Stayed in August 2023

  • Reviewed: 20 July 2023

    9.0
    Lovely hotel would love to go back
    • Leisure trip
    • Couple
    • Junior Suite with Balcony
    • Stayed 3 nights
    • Submitted via mobile

    The seating area around the pool was not very comfortable, there were sun beds but only benches to eat which is a pity since the patio was lovely a few comfortable chairs would have been nice.

    The place was lovely with lawns and birds singing and the pools were beautiful

    Stayed in July 2023

  • Reviewed: 22 May 2023

    10
    Exceptional
    • Leisure trip
    • Group
    • Junior Suite with Balcony
    • Stayed 4 nights
    • Submitted via mobile

    Every thing was good

    Stayed in May 2023

  • Reviewed: 5 May 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Presidential Suite
    • Stayed 2 nights
    • Submitted via mobile

    N/A

    Everything was just perfect

    Stayed in February 2023

  • Reviewed: 1 January 2024

    6.0
    Hotel is decent but too expensive for what it is
    • Leisure trip
    • Couple
    • Suite
    • Stayed 1 night
    • Submitted via mobile

    Absolutely NO privacy in our room (huge problem), too expensive for what the property offers. Jacuzzi in room wasn’t working properly

    Location is good, facilities are decent

    Stayed in December 2023

  • Reviewed: 14 August 2023

    7.0
    High expectations from photos were not met.
    • Leisure trip
    • Couple
    • Deluxe Suite
    • Stayed 2 nights

    The location is secluded and has nothing in walking distance. There are no ubers in the area- only taxis who will charge you more because you're a tourist (the taxi called by the hotel did not start the meter and charged us an ambiguously high amount). The photos make the hotel facilities look luxurious but the pool was extremely dirty and the backdrop is a busy street and high rise buildings being constructed. The walls are quite thin and we felt that we had to whisper so our conversations were not overheard by other guests; we could hear full conversations of people outside our door. The staff did not speak English.

    Good complimentary breakfast. Room was spacious and luxurious.

    Stayed in August 2023

  • Reviewed: 27 May 2023

    7.0
    Good
    • Leisure trip
    • Group
    • Presidential Suite
    • Stayed 3 nights
    • Submitted via mobile

    it is not shown on the photos but you see and hear highway and ugly building they’re building across the street. they haven’t built the outside area that well

    staff, and pool area

    Stayed in May 2023

  • Reviewed: 22 August 2023

    9.0
    I would recommend this beautiful small hotel
    • Leisure trip
    • Family with young children
    • Junior Suite with Balcony
    • Stayed 3 nights
    • Submitted via mobile

    Clean ,quiet ,beautiful garden,friendly and professional stuff.

    Stayed in August 2023

  • Reviewed: 30 September 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Junior Suite with Balcony
    • Stayed 3 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in September 2024

  • Reviewed: 30 September 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Junior Suite with Balcony
    • Stayed 2 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in September 2024

Showing 1 – 25

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