Km19 via cienaga, Santa Marta, Colombia
#14 of 229 hotels in Santa Marta
Guests' ChoiceBased on 240 hotel reviews
9.1Cleanliness
9.4
Comfort
9.4
Location
8.6
Facilities
9.1
Staff
9.4
Value for money
9.0
Free WiFi
8.8
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End of dialog contentReviewed: 18 September 2024
Ana
ColombiaNothing
The view and the food.
Stayed in July 2024
Reviewed: 16 September 2024
Rocio
ColombiaI did not like the restaurant service this time. Service was slow, it took lots of time to eat there. Food was good though.
The pool is amazing for kids. The beach was nice too. The sea was tranquil during our stay.
Stayed in September 2024
Reviewed: 2 September 2024
Mageca
ColombiaIt’s really far away from the city.
Loved the faciclities. Clean, comfortable, cute.
Stayed in September 2024
Reviewed: 13 August 2024
Laura
Cayman Islandseverything was awesome, maybe something to get better on would be loud sounds at night. For example, machine sounds.
Pool, private beach, room, accommodations, food, restaurant, customer service.
Stayed in August 2024
Reviewed: 28 July 2024
Matthias
LuxembourgNothing.
Huge pool area. Good restaurant. Direct access to the beach. Very close to the airport.
Stayed in July 2024
Reviewed: 24 July 2024
Julio
United StatesN/A
Location, staff’s customer service is superb. Also, the quality and presentation of the food is wonderful!!
Stayed in July 2024
Reviewed: 22 July 2024
Gladys
ColombiaWe suggset to improve the spa place. It is registered and noisy during the weekends. During the weekend there were recreationists for the children, which, although very positive for families with children, generated noise. We suggest not setting such loud speakers for these activities. And we miss the gym.
The beach is one of the best near Santa Marta. There is still nature, we love this...... the mountains, the vegetation, the birds, the iguanas. The view from the rooms is great. The pool is very comfortable, we never feel crowd with the other guests, there is comfortable space for everyone. We like the way the jacuzzi time is programmed. Food was good, and breakfasts were always abundant and varied. We were with a disabled person and an elderly woman and all the facilities were adapted for them, the hotel even lent us a wheelchair.
Stayed in July 2024
Reviewed: 4 July 2024
Diego
ColombiaThe rooms really need a modernization
It's a very relaxing place
Stayed in July 2024
Reviewed: 2 July 2024
Alexander
GermanyLocation is really far from the historical center, if what you want is to spend time at the hotel without going anywhere it is perfect, but if you want to combine with tour or other attractions, it is not the best option.
Facilities are good, and the atmosphere is awesome if you are traveling with kids or with a large family and kids.
Stayed in June 2024
Reviewed: 1 July 2024
Umair
United StatesBest breakfast
Stayed in June 2024
Reviewed: 22 June 2024
Falcon
EcuadorThere were a lot of moskitoes. The desk in the room was flimsy and was ideal for using the laptop. It was connected with the room next door and moved when someone was using it.
Breakfast buffet was great. The staff was very attentive.
Stayed in June 2024
Reviewed: 24 May 2024
Monica
ColombiaHotel needs remodeling, it is a bit old and also needs more spaces to do another activities such as games, ping pong while guests wait for either receiving the room or just spend a different time. There is nothing to do in the area so it is a bit far away from the city. Staff very friendly.
Rooms are comfortable, big, and with great view to the sea. Beds are very good and junior suite has two bathrooms which is very good. Pools are nice, big enough. Hotel with beachfront which is very convenient. Food is delicious although a bit expensive.
Stayed in May 2024
Reviewed: 24 May 2024
Roque
United StatesN/A
Really nice Hotel. Affordable food prices
Stayed in April 2024
Reviewed: 23 April 2024
Jaime
ColombiaN/A
All services are top notch.
Stayed in February 2024
Reviewed: 22 April 2024
Darkwinspartan3
ColombiaNA
Everything
Stayed in April 2024
Reviewed: 29 March 2024
Jaime
ChileLooks old
Location
Stayed in March 2024
Reviewed: 24 March 2024
Quinten
UruguayMaybe the cocktails could be a little bit better
Staff was extremely friendly and helpful. They really Made a difference. Love the HUGE swimming pool.
Stayed in March 2024
Reviewed: 3 March 2024
Sapir
IsraelNot very maintained and clean. The pool is big and nice but there were a lot of insects inside. Overall by my opinion it’s a place more for elderly and families and not for young couples.
Staff was very nice, private beach, big room, breakfast was not that big but was good.
Stayed in March 2024
Reviewed: 16 February 2024
Hsusande
MalaysiaBreakfast. There were only a few options for breakfast. Compared to the price that hotel is charging, should have been more options and diverse.
pool
Stayed in January 2024
Reviewed: 15 February 2024
Rany
United StatesLocation
Wonderful property and staff. Location was far from everything but all you need was just there.
Stayed in November 2023
Reviewed: 4 January 2024
Mauricio
ColombiaEverything very good i can't say i didn't like something.
The staff was wonderful
Stayed in January 2024
Reviewed: 17 December 2023
Hubert
Germanyvery big pool. airport nearby. everything in excellent state
Stayed in December 2023
Reviewed: 13 December 2023
Aldemar
SwedenNothing
What a good experience. All was perfect. All the staff is warm and so friendly. The hotel is clean, so close to the beach, with a awesome pool, and the rooms are clean, big, with a great view. The food is really good and you have a lot of options. I hope to come back the next year.
Stayed in December 2023
Reviewed: 12 December 2023
Diana
GermanyIt is a bit far from Santa Marta downtown but that is what we were looking for.
Perfect hotel for a quiet vacation with the family. We have two small children and it was perfect! The kids pool is really nice and the beach is fantastic, no crowded and very few vendors. Will 100% come back
Stayed in December 2023
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