Calle 15 No. 12B-15 Sector Circunvalar, 662001 Pereira, Colombia
#4 of 113 hotels in Pereira
Guests' ChoiceBased on 88 hotel reviews
9.3Cleanliness
9.5
Comfort
9.5
Location
9.5
Facilities
9.2
Staff
9.7
Value for money
9.2
Free WiFi
9.0
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 29 June 2024
Eric
United StatesThe view from the room we had was of a metal rooftop and rolls of razor wire, with a bit of taller buildings in the background. (I am sure that other rooms have a nicer view.) There is an advertised safe in the room, but it is an old-fashioned style safe that locks with a key and there was no key. There was only one coat hanger in the closet - although I suspect that had I asked for more the staff would have happily accomodated the request. There is a nice lounge, sitting area where breakfast is served, it would be really nice if in the late afternoon or evening it would be possible to have a drink there. The internet connection was stable, but pretty slow. In general, however, none of that really bothered me very much.
The hotel is in an excellent location, near the beginning of Av. Circunvalar where there are many good restaurants and bars and good shopping. But also an easy walk to downtown and some of the historic areas. The hotel is excellent value for the money, especially compared to some of the other Pereira hotels I have stayed in that are more in the city center. It is an older hotel, almost quaint, but nicely kept up and very clean and well run. The walls seem to be thick so the room was very quiet, and the shower was excellent. The breakfast was good and the staff were incredibly friendly and helpful. I will probably be staying there from now on when I am in Pereira.
Stayed in June 2024
Reviewed: 27 June 2024
Andres
ColombiaGreat small hotel, Good breakfast
Stayed in June 2024
Reviewed: 7 April 2024
Jessica
LuxembourgNo hairdryer in room
Gorgeous hotel with the loveliest staff, in particular the helpful doorman. Good breakfast and convenient location.
Stayed in March 2024
Reviewed: 2 April 2024
Ann
CanadaMy parents left early and did not get a chance for breakfast. So I asked for packing it up to serve as my lunch. But was told the hotel can only deliver it to the room and I will be charged for room service. I gave up.
Perfect location, great breakfast with a view& fabulous staff. Especially Jimmy at night shift helped us early in the morning to get transported to airport.
Stayed in March 2024
Reviewed: 2 April 2024
Sandra
ColombiaThe breakfast looked uninteresting, so I just had coffee. One of the breakfast servers needs to learn how to smile. The checkout process was unpleasant; the clerk left me standing at the desk while he went to check my room. I'm 74 and have never had that happen. He could at least have invited me to sit down. I asked for hot water for my travel thermos and was told there would be an extra charge, even though I had had no breakfast. These two picky incidents left a very bad taste after a lovely couple of days at this upscale hotel.
The location was nice, tucked away on a quiet street in a busy area. The desk clerk who checked me in and the bellman were lovely and welcomed me warmly. The room was very quiet and comfortable.
Stayed in March 2024
Reviewed: 22 March 2024
Jill
United StatesNothing.
The staff are welcoming and helpful. Rooms are clean and cozy. Loved the patio seating at the end of the hall. Nice, hot shower.
Stayed in February 2024
Reviewed: 29 February 2024
Kerry
United StatesStaff was extremely friendly and helpful
Stayed in February 2024
Reviewed: 28 February 2024
Megan
United StatesShampoo and conditioner would have been an extra bonus
Top-tier service and a stunning establishment
Stayed in February 2024
Reviewed: 16 February 2024
Munawar
United StatesCoffee could have been better, especially when we are in the coffee axis of Colombia.
The staff was excellent and they went over and above.
Stayed in February 2024
Reviewed: 12 January 2024
Richie
United KingdomEverything,love the location,freindly staff,good breakfast ,comfortable room,quiet...
Stayed in January 2024
Reviewed: 2 January 2024
James
ColombiaNothing
The staff, the facility, the location were all top quality. We visited Pereira for the first time and stayed there, and it was an ideal spot to explore from— everything is close and easy to reach on foot. Central location but quiet at night! Friendly staff, clean, beautiful hotel. Top notch!
Stayed in December 2023
Reviewed: 31 December 2023
Paul
United KingdomNothing.
The staff were extremely helpful and polite. The hotel was beautiful and very safe. Breakfast was very good with staff serving the buffet breakfast. Not unlimited "all you can eat".
Stayed in December 2023
Reviewed: 29 December 2023
Pinzón
ColombiaGreat location, friendly staff and beautiful place Breakfast was delicious
Stayed in December 2023
Reviewed: 28 September 2023
Mauricio
ColombiaBreakfast was very good. The service is exceptional. Its very close to main attractions in Pereira.
Stayed in July 2023
Reviewed: 24 September 2023
Ronen
IsraelSmall complaints so I feel a bit like the old guys from the muppets but still, keep in mind: No elevator so climbing to 3rd floor means 2 stories of stairs. The place is quite old, though very well maintained. Breakfast is fine, but could be better if the supplied some bread😀
Amazing staff, perfect location right next to the largest mall, the city center, shops, bars and restaurants.
Stayed in September 2023
Reviewed: 13 September 2023
Ignasi
SwitzerlandThe waiters were not very attentive
Kindness of people
Stayed in September 2023
Reviewed: 12 September 2023
Princess
United StatesI love everything.
The hotel is beautiful, nicely decorated, clean and centrally located. The staff was amazing; they even called my room to ensure I had breakfast before it ended. I would definitely recommend to others.
Stayed in September 2023
Reviewed: 19 August 2023
Maria
United Stateseverything was perfect
Excellent
Stayed in August 2023
Reviewed: 5 August 2023
Claire
United KingdomIt would be great if they could provide a big water dispenser for guests to fill up their water bottles. Also, my breakfast was on the small-side so more generous portions from the kitchen!
I really enjoyed my stay here. The staff at this hotel are really welcoming, helpful and friendly. They show initiative when needed too with taxis and further bookings. They have a great location near the centre with good shopping and restaurants nearby. The hotel is very secure at night too.
Stayed in July 2023
Reviewed: 21 July 2023
Oscar
United StatesBreakfast could be better but not bad
Friendly staff, cleanliness, location
Stayed in June 2023
Reviewed: 21 July 2023
Juan
ColombiaNothing negative
Location, cleanliness, very confortable room, friendly professional staff, A/C, breakfast, free parking, price
Stayed in July 2023
Reviewed: 17 July 2023
Raymond
United StatesI can't say I dislike anything about my trip only that the wifi was a little slow.
delicious food, location, staff. Room and next to church.
Stayed in July 2023
Reviewed: 27 June 2023
Elizabeth
United StatesVery attentive and friendly staff! Location close to stores and restaurants. Even found a cute little cat cafe for my daughter nearby. Beautiful hotel with nice sized room and lovely bathroom. Clean and well appointed. Restaurant has a variety of options and they were kind enough to give us delicious ham and cheese sandwiches for our early departure. Overall great experience!
Stayed in June 2023
Reviewed: 12 June 2023
Carlos
CanadaNone.
Two nights in Pereira, great small hotel in excellent location. Friendly staff. Nice building and facilities.
Stayed in June 2023
Fredrikstad, Norway
Grésy-sur-Aix, France
Rio das Ostras, Brazil
Versailles, USA
Cavallino-Treporti, Italy
Oberdorf, Switzerland
Alghero, Italy
Jomtien Beach, Thailand
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content