Calle de la Estrella #4-27, centro historico, Centro, 570005 Cartagena de Indias, Colombia
#52 of 313 hotels in Cartagena de Indias
Guests' ChoiceBased on 161 hotel reviews
8.9Cleanliness
9.3
Comfort
9.3
Location
9.8
Facilities
8.9
Staff
9.4
Value for money
8.6
Free WiFi
9.0
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta, Iceland, Australia, Greece, Brazil and North Carolina. For properties in these regions, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 15 September 2024
Lindsay
United StatesConvenient location, friendly staff, comfy bed, hot shower, cold AC, and very quiet inside.
Stayed in September 2024
Reviewed: 9 September 2024
Antoin
VietnamSuper nice old style but with all modern facilities. Staff supper friendly and helpful.
Stayed in September 2024
Reviewed: 2 September 2024
Patricia
United KingdomExcellent location in a lovely historic house . Helpful staff who spoke good English which was lucky as our Spanish is extremely poor. Lovely room with good Aircon, large bed and good shower. Small pool to cool off in and good views from rooftop.
Stayed in August 2024
Reviewed: 25 August 2024
Christian
New ZealandNothing
Great Location, Beautiful Building and furnishings, Quiet Room. Hot Shower.
Stayed in August 2024
Reviewed: 8 August 2024
Carolina
GermanyWe'd suggest including a hairdryer and provide extra hand towels.
Breakfast was good, tasty and sufficient. The staff was very helpful. They assisted us with looking for medical attention for my mum. The house is beautiful, cosy, clean and very well maintained; and the location was convenient. We wanted to be in the Center of the city without the noise that one might get, and that's what we got. Perfect!
Stayed in August 2024
Reviewed: 6 August 2024
Megan
CanadaPerfect location, great character (library! rooftop pool!) and quiet. The staff were friendly and breakfast was delicious. Our room was large, comfortable, and beautifully furnished.
Stayed in July 2024
Reviewed: 16 July 2024
Anna
United StatesPerfect location. Fabulous breakfast.
Stayed in July 2024
Reviewed: 30 June 2024
Jill
United StatesThe amenities (e.g. towels) need upgrading. They had limited breakfast choices for my partner who cannot consume gluten or sugar—and they made no effort to accommodate them. The front of house staff are all very young; while professional and kind, they seemed inexperienced, and could not answer most questions about visiting the area.
This small boutique hotel is quite charming and well located in the historic center of Cartagena, and offers a nice daily breakfast. The room was small but pleasant.
Stayed in May 2024
Reviewed: 30 May 2024
Claudia
United StatesEverything was perfect! Great location, Very clean, authentic colonial hose with a nice pool.
Stayed in April 2024
Reviewed: 27 April 2024
Diane
AustraliaAll the steps. No clean towels every day and no water provided.
The rooftop pool but you have to climb over 70 steps to get there but it’s worth it for the pool and the view.
Stayed in April 2024
Reviewed: 24 March 2024
Leslie
United StatesNo cold tap in sink. Breakfast did not start until 8am. Steep stairs to rooms.
Really sweet and helpful young ladies at the front desk. Meeting the owner Henri was delightful. Perfect quiet location, just a few blocks to great restaurants, shops, museums, plazas . Beautifully restored with antique furniture.
Stayed in March 2024
Reviewed: 19 March 2024
Thompson
United KingdomNothing
Full of character. Spacious rooms with colonial style. Lovely owner & staff
Stayed in March 2024
Reviewed: 18 March 2024
Samantha
CanadaThe hotel is beautiful and the rooms are big and comfortable. The rooftop has a beautiful view of the ocean and the city, and the pool is a great way to escape the heat. Location is amazing. You’re steps away from the action but situated on a quieter street. The staff were very nice and helpful and the breakfast was delicious.
Stayed in March 2024
Reviewed: 28 February 2024
Carlos
ColombiaLocation, staff and the bed was very comfortable
Stayed in February 2024
Reviewed: 27 February 2024
Jim
United KingdomStunning old property, furniture and location
Stayed in February 2024
Reviewed: 17 February 2024
Steve
United KingdomNothing - breakfast was fruit and eggs (which was fine and traditional) but once we’d been recommended the bookshop coffee shop over the road, that was a better breakfast option for us!
This is a absolutely beautiful place in a colonial style. Our room was spacious, spotlessly clean and the bed huge and one of the comfiest we’ve slept in. Massive bathroom with beautiful tiles and a hot shower too - quite unusual in Colombia. Great location to get around and just away from the most noisy areas. We spent a lovely sunset in the rooftop pool. The owner host is a friendly and enthusiastic individual. Can you tell we loved this place?
Stayed in February 2024
Reviewed: 16 February 2024
Aleksandra
DenmarkBrilliant location - and super peaceful for anyone wanting to also enjoy a break from the bustling Cartagena life, while having everything around you. Staff was extremely professional and friendly - we really enjoyed our stay here and can recommend it to anyone looking to enjoy Cartagena.
Stayed in February 2024
Reviewed: 7 February 2024
Jamie
CanadaShould have mini bar prices posted. Found the pillows too high. Maybe have a couple extra pillows that are different sizes.
Amazing location. Nice large and clean rooms. Staff very friendly and helpful
Stayed in February 2024
Reviewed: 31 January 2024
Caorsi
FranceThe place it’s really very nicely renovated only with ancient furniture, very good taste
Stayed in January 2024
Reviewed: 22 January 2024
Pablo
ChileSmall water leak in bathroom
Lovely hotel, great AC
Stayed in January 2024
Reviewed: 21 January 2024
Denise
United StatesWe couldnt figure how to get any English speaking Tv channels, but who needs them anyway!
Large family room. Well located. Quiet except for a wedding next door one night. Pool great after hot day touring. Nice place to see the su set. Large breakfast. Cool old home features.Felt very safe.
Stayed in January 2024
Reviewed: 3 January 2024
Michelle
CanadaNo outside window.
This place has amazing character! The architecture and furniture are so fantastic. Loved the library and biggest china cabinet I have ever seen. Good breakfast. Excellent A/C and great shower pressure with lots of hot water. Our room was two levels. No outside window which was strange but ok. Excellent location. Staff stored our luggage no problem when asked and arranged transportation to our next location. The pool on the roof top is not big but all you need. Excellent views. We watched NYE fire works from there and it was perfect.
Stayed in January 2024
Reviewed: 24 December 2023
Mauren
United StatesIt was perfect for a family group! The rooms are really spacious and comfy! It is a peaceful location but at the same time perfectly located close to everything! The breakfast dining room and building itself takes you the colonial era.
Stayed in December 2023
Reviewed: 3 December 2023
Joseph
United KingdomStaff were not as friendly/helpful as we experienced in other places in Colombia. Breakfast could have had a bit more choice. Only one key for the room for three people to share wasn’t ideal.
Fabulous location and original features… nice big bathroom, great shower.
Stayed in November 2023
Mission, USA
Hernádkércs, Hungary
Rio de Janeiro, Brazil
Eckernförde, Germany
Morelia, Mexico
Méribel, France
Catania, Italy
Kuala Besut, Malaysia
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content