Phillipi 528, 6160000 Puerto Natales, Chile
#46 of 62 hotels in Puerto Natales
Guests' ChoiceBased on 83 hostel reviews
8.4Cleanliness
8.9
Comfort
8.6
Location
9.3
Facilities
8.3
Staff
9.1
Value for money
8.4
Free WiFi
9.0
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End of dialog contentReviewed: 14 March 2024
Willem
NetherlandsBreakfast was simple but complete.
Stayed in February 2024
Reviewed: 26 February 2024
Joel
NetherlandsThe staff was very helpfull tnx
Stayed in February 2024
Reviewed: 5 February 2024
Greg
United KingdomBreakfast was very basic - one slice of ham and one slice of cheese with toast, yogurt and very plain cereal. It was included in the price but we decided not to have the breakfast after the first morning.
The room was cleaned well each day and perfect location - few minutes walk from the main streets. Complimentary tea and coffee 24/7. Staff are friendly and helpful.
Stayed in February 2024
Reviewed: 19 January 2024
Nanda
ChileThe rent was expensive. There was no wardrobe in the room.
The location and the cleaness. The owner and the staff specially Nicole was very attentive to our needs. The breakfast starts from 6:30 AM, which is in sync with the tour timings. The best part is hot water, infusion Tea, mineral water and American cofee is available all the time at the dining place.
Stayed in January 2024
Reviewed: 16 January 2024
Timothee
United States- Kitchen not available for guests - Overpriced : it costs as much as much better hotels in the area
Coffee 24/7 and nice common area
Stayed in January 2024
Reviewed: 5 January 2024
Tomasz
PolandVery nice and helpful crew, good location close to the lake.
Stayed in January 2024
Reviewed: 13 December 2023
Dhirendra
CanadaIts 20 min walk from bus stand. We had a car so there was no problem for us.
The staff was really good. Our stay was pleasant and the location is very close to all the shops.
Stayed in December 2023
Reviewed: 11 November 2023
Juan
ChileIsolation deficient because you can hear everything is happen in the close room
Good location but the breaskfast need to be improved
Stayed in November 2023
Reviewed: 23 March 2023
Chardo
United StatesRooms are small and very basic. Still a great place for a night or two.
Exceptionally friendly and accommodating staff members. Breakfast was delicious and overall value was great.
Stayed in January 2023
Reviewed: 11 March 2023
Camila
BrazilThe rooms do get noisy as you can hear people outside
It's very well located, room was nice and warm, good breakfast and nice staff!
Stayed in March 2023
Reviewed: 10 March 2023
Jose
SpainIt seems as the credit car machine doesn’t work by purpose. They make responsible the phone company but same company works perfectly in other businesses as restaurants
Stayed in March 2023
Reviewed: 13 February 2023
Janice
CanadaThey have photos of a kitchen on their booking page, but you're not allowed to use it. Super misleading! Bathroom was kind of dirty - random hairs in the shower.
They served breakfast with eggs, which was great. The room was quiet, bed was comfy, shower was hot. They also will store your luggage when you go hiking.
Stayed in February 2023
Reviewed: 4 February 2023
Alejandro
ChileAcoustic isolation
Location Staff Cleanliness
Stayed in February 2023
Reviewed: 24 January 2023
Marco
BelgiumI decided to stay here because I had limited time in Puerto Natales and I knew they organised tours to Torres Del Paine. I booked my room (private room was only available, thus more expensive) and I contacted the property one month in advance to book the tours. I then found out one day prior to my arrival, after several reminders, that one of the tours was full and hence I couldn’t go. This meant that the property acted late to book the tour.
nice and clean place very good breakfast
Stayed in January 2023
Reviewed: 21 January 2023
Pamela
United KingdomHelpful staff, convenient location.
Stayed in December 2022
Reviewed: 20 January 2023
Nadine
GermanyI guess it's a matter of personal taste, but we didn't like the breakfast (although a lot of other reviews highlighted it). It's bread, eggs, jam, a piece of cake and a yogurt. You can also get cereals coffee and tea. It's a good range offered but the taste was just not good (our opinion). What we also didn't like is that the booking.com ad says that they offer a free shuttle service between the hostel and the bus terminal. One of the reasons we decided on this property. After we booked and asked about it they said they don't offer it anymore since the pandemic.
Nice staff and convenient location. You could walk to the bus terminal (about 20 mins) and the city center is only a few blocks away. Nice restaurants just around the corner. They offer trips and excursions and breakfast is included. For a room with private bathroom and breakfast it's great value for money.
Stayed in January 2023
Reviewed: 17 January 2023
Rhian
United KingdomBad WiFi
Warm and comfortable Good breakfast
Stayed in January 2023
Reviewed: 14 January 2023
Alexandria
United Statesthe walls are thin and have no insulation so you can hear everything - also there should be black-out curtains in the rooms for when the sun shines during the night
the location! the staff was nice too. and the breakfast being so early
Stayed in January 2023
Reviewed: 11 January 2023
Marcel
NetherlandsBreakfast was a bit simple. Wifi was bad.
Really good place near to downtown, comfortable beds.
Stayed in January 2023
Reviewed: 31 December 2022
Dale
United StatesCould use some maintenance
The staff at check in were helpful and friendly. Benjamin helped us with breakfast and was exceptionally accommodating.
Stayed in December 2022
Reviewed: 20 December 2022
Anderson
United StatesBreakfast was simple and filling each day. Scrambled eggs, toast, jam, yogurt, cereal, milk, coffee, tea, and a dessert each day served by a friendly staff member.
Stayed in December 2022
Reviewed: 12 December 2022
Traveler987
Germany-
Really nice breakfast. Big rooms. Really friendly stuff. Hairdryer available. Close to the center.
Stayed in December 2022
Reviewed: 29 November 2022
Eva
Germanykitchen can’t be used for cooking which is not indicated, breakfast can be improved, we couldn’t open the window properly in our room
tea and coffee for free all day, you can rent camping stuff, very nice and helpful service staff
Stayed in November 2022
Reviewed: 9 October 2022
Rachel
CanadaStaff were very friendly and the location is excellent. My spanish is terrible but fortunately staff spoke English. Rooms are basic but have everything.
Stayed in October 2022
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