Santa Maria 2828, Providencia, 7520423 Santiago, Chile
#19 of 209 hotels in Santiago
Guests' ChoiceBased on 115 hotel reviews
9.0Cleanliness
9.4
Comfort
9.3
Location
9.3
Facilities
9.1
Staff
9.5
Value for money
8.8
Free WiFi
8.0
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End of dialog contentReviewed: 17 September 2024
Jorge
ChileNothing
Really nice
Stayed in September 2024
Reviewed: 17 August 2024
Gordon
United StatesBreafast is good... evening wine in lounge is a pleasing touch
Stayed in July 2024
Reviewed: 29 May 2024
Andrey
ArgentinaThe staff was very helpful and I'm very grateful for the attention.
Stayed in May 2024
Reviewed: 14 May 2024
Carmen
AustraliaI would prefer to stay closer to the city centre as I like to walk
Very helpful staff. Good clean facilities
Stayed in May 2024
Reviewed: 23 April 2024
Sergio
GermanyInternet 🛜. Time to time the Signal was gone. Fitness Studio quite small, but enough when you are alone.
Personal sehr freundlich. Top Location Komfortable
Stayed in April 2024
Reviewed: 21 April 2024
Neil
New Zealandgreat location, kind and super friendly staff and our food (dinner and breakfast was Great!)
Stayed in April 2024
Reviewed: 14 April 2024
Joan
United StatesNothing
Everything went well
Stayed in March 2024
Reviewed: 26 March 2024
Robert
United KingdomGood room and excellent breakfast. Hotel in walking distance of shopping mall, sight seeing bus tour and restaurants.
Stayed in February 2024
Reviewed: 24 March 2024
Malgorzata
BelgiumLimited choice at breakfast compared to other hotels of this standard we stayed in Chile and only served as of 7 a. m., air conditioning not working correctly, plastic bedsheets giving a constant feeling as if the bed had a built-in heater and making it impossible to sleep.
Location, size of the room, private parking.
Stayed in January 2024
Reviewed: 19 March 2024
Joan
United StatesBathrooms are a little small but adequate
The location is great. Across the street is the tallest building and the first 5 floors of this 64 floor building is a mall. The staff at hotel are so helpful and being a smaller hotel they have everything you could want. The rooftop pool with the city as a backdrop is breathtaking. We were going on a Princess cruise and for a fee the hotel has a car to take you right there with an advance notice. Breakfast was pretty good with many choices. Dinner outside on the lovely patio was also very good. Staff at front desk during the day are very helpful and go out of their way to help you. I highly recommend this hotel in a good and safe area for your stay in Santiago.
Stayed in March 2024
Reviewed: 16 March 2024
Richard
United StatesWhatever was requested was seen to prompt.
Stayed in March 2024
Reviewed: 13 March 2024
Dezider
AustraliaThe bed was a little too soft for our liking.
The staff were all fantastic. Friendly & helpful. Hotel within walking distance to Sky Costanera and huge shopping centre.
Stayed in March 2024
Reviewed: 1 March 2024
Mariah
AustriaWe stayed in the suite on the top floor and it was the perfect, comfortable end to one month of adventure and trekking in Patagonia before we flew home. The isolation up there was such a luxury. We loved the outdoor pool and sun lounge area as well, and the massive room was so comfortable. Hope to stay again on our next trip through Santiago!
Stayed in February 2024
Reviewed: 20 February 2024
Mary
United KingdomThe rooms are spacious and welcoming. The location is quiet but it’s easy to get around.
Stayed in February 2024
Reviewed: 19 February 2024
Graham
United KingdomHelpful attentive staff.
Stayed in February 2024
Reviewed: 16 February 2024
Marcio
BrazilOld air conditioning in the window wall. Then the curtains (from the ceiling to the floor) should be kept open if AC is on (which is the case in the summer). So the room in the morning was either too warm or too light.
Location is great, close to the Costanera center and several restaurants, shops, cafes. Clean and friendly staff.
Stayed in February 2024
Reviewed: 29 January 2024
Fedor
NorwayMaybe invest in an espresso machine for breakfast? In the summer, rooms on the street side become very hot.
Location is very convenient. Special thanks to the people at the desk!
Stayed in January 2024
Reviewed: 28 January 2024
Georgiana
United StatesEverything was lovely, no Complaints
The location is not ideal for sightseeing In Santiago. Nice room, good breakfast and friendly helpful staff. It has a nice rooftop pool. Close to the business district and a short walk to restaurants and the hop on hop off bus tour. The hotel can give you tokens for a discount. They were very accommodating and let is keep our room until six pm so we could shower and get ready for our late flight home to the USA. I highly recommend them.
Stayed in January 2024
Reviewed: 22 January 2024
Leta
CanadaRoom was large and clean. Pool was great. The staff was friendly and helpful.
Stayed in January 2024
Reviewed: 14 January 2024
Steve
United KingdomHaving to leave
Very helpful
Stayed in December 2023
Reviewed: 14 January 2024
Dr
SpainAn idyllic hotel with sublime staff and top location. Highly recommended place if you’re visiting the city. From reception, to service team, they were all just amazing. Very helpful and friendly people who have done their best in their hands to make us feel like at home. The breakfast was of a wide range, the pool was always quiet, and the rooms kept at high standards -although perhaps they need a bit of an update-.
Stayed in January 2024
Reviewed: 9 January 2024
Christine
United KingdomBreakfast is very limited and often bread was stale
Location excellent - staff lovely
Stayed in January 2024
Reviewed: 8 January 2024
Jordan
United KingdomThe breakfast lets the place down, I’ve had it several times since there is nowhere else local. Coffee is ok but overall pretty poor.
Location is great, easy to get to in a car and easy to walk into the city. No stress.
Stayed in December 2023
Reviewed: 28 December 2023
Rick
United StatesBed too soft and mattress old.
Location. Rooftop pool. Dinner.
Stayed in December 2023
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