Furrengasse 19, 6004 Luzern, Switzerland
#56 of 77 hotels in Luzern
Guests' ChoiceBased on 574 hotel reviews
7.9Cleanliness
8.3
Comfort
8.3
Location
9.4
Facilities
7.8
Staff
8.6
Value for money
7.6
Free WiFi
8.2
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End of dialog contentReviewed: 16 June 2024
Angela
United StatesGreat location right near the water and restaurants. Friendly, helpful front desk staff and nice rooms.
Stayed in June 2024
Reviewed: 10 June 2024
Harneet
New ZealandLocation was great and the staff were very friendly and helpful.
Stayed in May 2024
Reviewed: 10 June 2024
Xiaoyu
BelgiumExcellent location, it is only ~10min walk from the trainstation
Stayed in May 2024
Reviewed: 5 June 2024
Foo
SingaporeNil
Location and the staff being very helpful and understanding
Stayed in June 2024
Reviewed: 5 June 2024
Helen
South AfricaNot that great value for money in comparison to my other hotel stays in Switzerland.
Great location
Stayed in June 2024
Reviewed: 5 June 2024
Cathy
CanadaThe shower is extremely small in the room but we managed.
The location of this property is exception with its very close proximity to the old town, the chapel bridge, and a short 8 minute walk from the train station.
Stayed in May 2024
Reviewed: 4 June 2024
Pasakorn
Thailandnone
good location
Stayed in May 2024
Reviewed: 3 June 2024
John
AustraliaThe shower is very small the bathroom is tiny. Very hard to move in there
Location was fantastic
Stayed in June 2024
Reviewed: 2 June 2024
Robin
AustraliaTiny ensuite, small room
Location
Stayed in May 2024
Reviewed: 1 June 2024
Geoffrey
AustraliaGreat location in the old town and close to the station. Plenty of eating options.
Stayed in May 2024
Reviewed: 29 May 2024
Thanatkan
AustraliaNoise from people on street behide the building
Close to everything
Stayed in May 2024
Reviewed: 28 May 2024
Ian
United KingdomFrom about 4/5am it was very noisy outside of our room 105. Struggled to sleep after this due to the volume.
Stayed in May 2024
Reviewed: 28 May 2024
Diane
AustraliaShower was very small.
Great location, staff were fantastic.
Stayed in May 2024
Reviewed: 28 May 2024
Hugh
United KingdomCouldn’t get the coffee machine to work to produce hot water for tea.
Great location.
Stayed in May 2024
Reviewed: 24 May 2024
Karina
United KingdomThe bathroom was really tiny
Great location right in the centre of the old town
Stayed in May 2024
Reviewed: 21 May 2024
Brenda
United KingdomThe night porter hoovering in the room next to mine between midnight and 12.30 two nights running!
Location
Stayed in May 2024
Reviewed: 13 May 2024
Jin
SwitzerlandNo balcony
Location
Stayed in May 2024
Reviewed: 12 May 2024
Victoria
United KingdomHad a fan (rather than air con), whilst helpful the room remained quite warm.
Great location in the centre by the lake. Offered discounts at a couple of restaurants. Good size room.
Stayed in May 2024
Reviewed: 7 May 2024
Wessels
AustraliaGreat location, good communication. Very clean and neat, great bed and comfortable chairs. Good value for money. Even an umbrella in the room for the rainy days.
Stayed in May 2024
Reviewed: 6 May 2024
Gareth
United KingdomWifi did not work. No kettle.
Great location. Lovely staff. Comfortable bed.
Stayed in May 2024
Reviewed: 1 May 2024
Elaine
United StatesA bit hard to find.
The LOCATION!! In Old Town across bridge from train station near many restaurants. Wonderful staff.
Stayed in April 2024
Reviewed: 1 May 2024
Paul
United KingdomThe comfortable bed was not matched by very good pillows. Bathroom and shower cubicle were very small but be aware this is an old property in the Old Town and it is conveniently located for the traveller
Excellent location in the heart of the Old Town, by the river. Just a 10 min walk from the station. Surrounded by bars, restaurants and shops. Very friendly staff were always willing to assist. 10% discount in the adjoining Italian restaurant was an unexpected bonus. The food and service were very good.
Stayed in April 2024
Reviewed: 29 April 2024
Rose
GermanyBe aware that space between foot of bed and the wall is not alot, shower is small, as is the door space getting into the shower. And be sure to bring plug adapters that work in Switzerland.
Location was great, although Google maps brought us in the wrong way so not close enough to drop.our bags off, opted to head to recommended parking garage instead
Stayed in April 2024
Reviewed: 28 April 2024
Barbara
SwitzerlandRoom and bathroom were very small. The furnishings were not functional: A big wardrobe is completely unnecessary and not adequate for the size of this room, other solution can provide enough storage / hanging without cluttering. The bathroom would have benefited from a sliding door or an outward opening door. Parking is available only in a public garage, but extremely expensive. The hotel did not provide any information on much cheaper parking garages only a little further away.
The overall style
Stayed in April 2024
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