Via Sorts Sut 3, 7018 Flims, Switzerland
#21 of 89 hotels in Flims
Guests' ChoiceBased on 96 hotel reviews
8.6Cleanliness
9.3
Comfort
9.3
Location
9.0
Facilities
8.9
Staff
9.0
Value for money
8.1
Free WiFi
8.4
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End of dialog contentReviewed: 12 September 2024
James
United KingdomJust 4 Star.
Stayed in August 2024
Reviewed: 25 August 2024
Cristiana
SwitzerlandThere is really nothing to dislike. Just as a suggestion, it could be good to have a small fridge/minibar in the room. The temperature when we visited was nice, not too hot, not too cold, but as a person who doesn't tolerate heat, I would probably need a fan in the room if the temperature would be higher.
What really stands out is the interior design. Absolutely unique! The mountain view is stunning. The room was big and comfortable. The pool and the spa are clean and spacious. The staff is friendly and helpful. We'll definitely come back.
Stayed in August 2024
Reviewed: 22 August 2024
Andreas
SwedenBreakfast lacked Belgian waffles. Hotel room shower was a bit small, only room for one, and the room had no air conditioning unit. Parking garage was very expensive, although it had charging capabilities. Hotel reception did not have a real map over the mountain trails for mountain hiking, which would have been very useful since the trails on the mountain is poorly marked.
Jacuzzi outdoor pool was warm and very nice. Breakfast had a wide variety, especially good was the scrambled eggs and bacon which was made from local products in the area. Bed in the hotel room was amazing.
Stayed in August 2024
Reviewed: 23 July 2024
Supada
ThailandNo air conditioning
Location and spa amenities were great! Restaurant had delicious food and cocktails.
Stayed in July 2024
Reviewed: 28 March 2024
Bettina
GermanySingle room was a bit underwhelming (small), staff at breakfast unfriendly
Nice hotel, very friendly staff at reception, room has all amenities that you need (including bathrobes, umbrella, etc), a small technical problem was immediately fixed despite reporting in the evening hours, very comfy bed
Stayed in March 2024
Reviewed: 2 February 2024
Caroline
Switzerlandgenerally: carpets in the bedroom
great breakfast, cool bar, friendly staff
Stayed in January 2024
Reviewed: 24 January 2024
Sarah
United KingdomRoom was too hot, some staff at the reception were very unfriendly. Staff in restaurant were lovely.
Breakfast, shuttle to the ski gondola, we had a two bedroom suite that was spacious
Stayed in December 2023
Reviewed: 22 January 2024
Sema
United KingdomNothing
This was our second stay here as it is a lovely comfortable hotel for a week’s ski holiday. The staff are all very friendly and do everything to make your stay as good as possible. Great breakfast and a regular shuttle to the Flims cable car. The outdoor hot tub was a real highlight.
Stayed in January 2024
Reviewed: 21 January 2024
Mohammad
SwitzerlandThe double bed should not consist of two single beds because it’s extremely uncomfortable
Stayed in January 2024
Reviewed: 1 January 2024
Aygo*
SwitzerlandDespite the great value for money the room was pretty small and a bit cramped for 1 person. There was also a strong male transpiration smell upon arrival and check-in the room, not sure whether that was the previous guest but anyhow the rooms must be properly ventilated and the housekeeping should address such smells. The spa facilities were relatively small and gets quickly packed late afternoon when everyone returns from skiing ; the pool didn't have the best design (rather looks like a small olympic/training pool rather than a 4* hotel pool..), but the massage was great and the Nescens products selection nice. The indoor parking was also a bit small and not ideal to manoeuver when one comes with a big car/SUV, not really worth the 12.- a day that is billed for parking (for comparison Films Waldhaus hotel nearby doesn't bill any parking fees to its clients..).
Charming vintage and picturesque hotel that is now part of the Michel Reybier hospitality group (owner of La Reserve). Located in the upper part of Flims town, the location is ideal as quiet and calm yet not too far away from the action of the city center and the slopes. In winter, a shuttle service from/to the main gondola is included in the guests' stay. Delicious breakfast that features plenty of fresh options. Nice library area to have a tea or an apres-ski aperitivo, great wine list and good addition of La Muna, the famous japanese/peruvian restaurant from La Reserve Zuerich. Staff is lovely and very helpful, from the housekeeping to the car valets and the waiters. Stayed over New Years and overall great value for money in comparison to other resorts in the neighborhood.
Stayed in January 2024
Reviewed: 5 August 2023
Mary
SwitzerlandThe Adula is truly wonderful - - quiet location, comfortable rooms, great spa and big swimming pool, excellent helpful staff, fantastic breakfast buffet. Couldn't wish for a better hotel!
Stayed in July 2023
Reviewed: 23 July 2023
Takashi
United StatesA bit pricey for the location.
Overall quality.
Stayed in July 2023
Reviewed: 19 July 2023
Marie
LuxembourgThis review has been hidden because it doesn't meet our guidelines.
Reviewed: 14 March 2023
Niamh
IrelandI can't think of anything to complain about.
Breakfast was lovely. All the little touches stacked up to make a wonderful week. Spa facilities were divine. We couldn't have asked for better.
Stayed in March 2023
Reviewed: 5 March 2023
Richard
United Kingdomneeds wheelchair access up steps and to breakfast room. would have helped with our buggy.
location, outstanding wellness facilities. lovely outside hot salted pool. very attentive staff. child friendly.
Stayed in March 2023
Reviewed: 20 February 2023
Mads
Switzerlandi don´t know...
All excellent, good variaty sweet and helpful staff, even when busy-spa is great!
Stayed in January 2023
Reviewed: 10 February 2023
Alain
SwitzerlandPerfect
Stayed in February 2023
Reviewed: 12 November 2022
Le
Chinanothing
very traditional and historic hotel , very friendly and helpful staff , offer me better deal with smaller room, very much worthwhile the money
Stayed in October 2022
Reviewed: 12 September 2022
Ekaterina
SwitzerlandBreakfast could be better; we missed more pillows for the beds.
Excellent hotel, very quiet location and helpful and friendly stuff. Great Spa and swimming pool, unusually large, very clean and pleasant.
Stayed in September 2022
Reviewed: 26 July 2022
Wanka
NetherlandsPeople bringing a dog should be mindful of the €25/day charge. The vegetarian restaurant menu did not clearly list allergens.
The room & the spa facilities were lovely! The location is great. The breakfast was extensive and had so many vegetarian & vegan options. The staff was very helpful!
Stayed in July 2022
Reviewed: 19 July 2022
Nadia
United Arab Emirateseverything was more than perfect
The service was outstanding
Stayed in July 2022
Reviewed: 9 June 2022
Darko
SwitzerlandVery soft and flat pillows. Our fault for not asking for extra, which I am sure we would have received without an issue. At the same time, it would have been nice if there were some additional ones in the room. The hotel was extremely busy during our stay and breakfast area was packed with people. It was clear that staff there could be better organized and more efficient.
Wonderful and polite staff at the reception. Nice wellness and swimming pool area. Great location. Room was big enough and comfortable. Exceptionally clean.
Stayed in May 2022
Reviewed: 31 May 2022
C
NetherlandsVery welcoming, helpful and friendly staff. Good location. Excellent breakfast and wellness.
Stayed in May 2022
Reviewed: 27 May 2022
Andrea
Switzerlandeverything wonderful
wonderful and even vegan food
Stayed in May 2022
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