Niederdorfstrasse 10, 8001 Zürich, Switzerland
#46 of 125 hotels in Zürich
Guests' ChoiceBased on 1695 hotel reviews
8.4Cleanliness
8.8
Comfort
8.9
Location
9.6
Facilities
8.4
Staff
9.3
Value for money
8.1
Free WiFi
9.0
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End of dialog contentReviewed: 21 June 2024
Amy
New ZealandWhilst the exterior windows had sound proofing from the street noise; our room was next to the dining room which was not sound proofed, and therefore we were woken very early with noise from staff and then breakfast guests. Using the shower flooded the bathroom, and when staff came to clear the drain we were told it was a recurring issue with our room. We had to request the Air Conditioning Unit for our room which was exceptionally noisy so we couldn't use it at night; also, the unit was vented through the window so it prevented the outside blinds being able to close and the inside drapes we had to hook over top of the ducting.
Location was handy to the train station, restaurants and shops. We felt it was a little underwhelming and plain for 4 Star accommodation. The hotel has a lovely outdoor area where we could enjoy time with family.
Stayed in May 2024
Reviewed: 18 June 2024
Colleen
AustraliaDigital app was a little twitchy and as this is how you ordered drinks/room service etc it was a little annoying
Perfect location, right in the middle of old town. Friendly staff, good breakfast included and unique social spaces. Good value for such an expensive city.
Stayed in June 2024
Reviewed: 16 June 2024
Stephen
AustraliaThe internet connection in the room was poor.
Rooms were great. Staff were very friendly. We liked the library area so you had somewhere comfortable to wait until your room was ready. The location was fantastic.
Stayed in June 2024
Reviewed: 15 June 2024
Daniel
BulgariaThe room on 5th floor need refreshment. No desk.
Lokation, style.
Stayed in June 2024
Reviewed: 14 June 2024
Issaharov
Israelmovable air-condition that hardly worked with a lot of noise the extra bad (for the kid) was cracking and every move the kid did at night waked us up.. basic breakfast
location! location! location! helpful and polite staff comfortable launch for staying after room evacuation best pillows i ever got in any hotel...
Stayed in June 2024
Reviewed: 14 June 2024
Doron
IsraelAir conditioning in all three rooms we occupied did not work properly and made a lot of noise. We took the Hotel shuttle back to the airport and there was no air condition (on a very hot day...) 😒
Great location! Good breakfast; Friendly staff
Stayed in June 2024
Reviewed: 13 June 2024
Melissa
United StatesHot items in the breakfast area could have been a bit warmer (eggs and sausage, bacon items). The elevator was a bit small but there were two as well as the stairs.
The location of this hotel was very good. The hotel was in the old district close to great restaurants, shops and cultural sites. The tram that runs through the city was easy to use to get to farther away destinations. The breakfast buffet was very good and had lots of options and on the lone nice day, breakfast was available on the deck. The hotel has a library and a family room with a large TV for children. There was also a coffee and water bar in this room which we liked as an option to our room. The staff was very friendly and helpful arranging a cab ride to the airport for us on our last day and we were also able to check in earlier than the scheduled time. We would like to shout out to the woman that worked in the breakfast room- very friendly and cheerful to all guests. Keep up the great work!
Stayed in June 2024
Reviewed: 13 June 2024
Ervin
United KingdomTiny bathroom
Great location, huge room, ok breakfast
Stayed in May 2024
Reviewed: 13 June 2024
Sourav
United KingdomLovely midsized boutique hotel. Rooms are comfortable and decently sized. Well appointed bathrooms. You couldn’t ask for a better location. It’s right in the middle of the old town with restaurants and shops all around. The tram lines run very closeby as well. Good breakfast buffet onsite.
Stayed in May 2024
Reviewed: 13 June 2024
Silvia
CanadaThe window had a broken glass that should have been fixed before assigning the room. It would be great if all the rooms were equipped with plug converters for people coming from outside Switzerland. Since the room window opens to a public terrace, I would also appreciate more safety (once you open the window anyone would be able to enter the room, so opening was never an option, even when it was hot and we needed fresh air).
I loved the view from the window and the fact that this is in the middle of the old town, only steps from everything, it felt very safe and welcoming. I appreciated the breakfast and the fan as it was a bit hot.
Stayed in June 2024
Reviewed: 8 June 2024
Teo
SingaporeThe shower pressure was low and water turned hot cold during showering
Very good location, excellent service by the staff, especially Ruth during breakfast.
Stayed in June 2024
Reviewed: 7 June 2024
Grace
AustraliaThe only thing l thought instead of 1 body wash you need 2 as they are quite small for 2 people
Great location and breakfast was great and room was comfortable.
Stayed in June 2024
Reviewed: 5 June 2024
Marinda
CanadaHmmm...bathroom could be bigger
Excellent location, clean and spacious room . Xbox is available for entertainment with your own games. Simple and nutritious breakfast with fresh fruits. Will recommend to friends
Stayed in June 2024
Reviewed: 4 June 2024
Kishore
United StatesBathroom drainage issues. Very small bathroom
Very Clean and spacious room. Perfect location for restaurants and shopping. Breakfast was good
Stayed in May 2024
Reviewed: 4 June 2024
Seng
AustraliaIt will be perfect if the hotel can fix fly screen on the windows, otherwise you wouldn't want to open the windows as flying insects will come and live with you. Bathroom should install a suction fan for removing the steam while showering.
Hotel is located in the old town, very well located, close to many restaurants (Chinese, Swiss, Italian and fast food), shopping, bars, attractions, all within the walking radius of 200m. Room is cleaned every morning and bath sheets changed everyday. Good 24/7 resting lounge for hotel guests, provide coffee, tea and drinking water.
Stayed in May 2024
Reviewed: 3 June 2024
Michelle
United Statesgreat location with an excellent staff
Stayed in June 2024
Reviewed: 2 June 2024
Douglas
United StatesLight switches very confusing. Turning off lights in bed area, automatically turned off bathroom lights. Not even the front desk knew how to resolve, explain light switches. Very strange
Location
Stayed in May 2024
Reviewed: 31 May 2024
Karen
United StatesBathroom was beautiful. Beds were comfy. Staff was super helpful.
Stayed in May 2024
Reviewed: 31 May 2024
Jidapa
ThailandWhen we stayed there, there was the road construction and our driver could not drop us at the hotel.
The breakfast was excellent. The staffs were very courteous and freindly. The location is in the middle of old town area.
Stayed in May 2024
Reviewed: 30 May 2024
Curtis
United StatesGetting to the hotel with a suitcase is a hassle especially over the cobblestones.
Great staff who helped with everything. Coffee lounge upstairs was nice. Great rooms.
Stayed in April 2024
Reviewed: 29 May 2024
Helen
AustraliaWe arrived very early in flight from Australia and reasonably enough our room was not ready. However by early afternoon as the receptionist was aware we thought an effort may have been made to bring it forward by a hour or two. She had to check our name every time we asked and came across as most begrudging and not that interested. After that we didn’t engage too much with asking advice from reception. Easier to do our own research. Luckily we were able to sit in the library to wait in between walking the old town etc etc. The light switching in the room was appalling- you need a degree to work it out!
Location location location! So easy to access public transport and main sites. Surrounded by a mix of restaurants. Breakfast was good with range of choices. Service prompt efficient and cheerful.
Stayed in May 2024
Reviewed: 26 May 2024
Tracy
AustraliaBathroom a little small and very noisy outside with all the bars and restaurants surrounding it.
Great location in the heart of old town but it can be very noisy on the weekends so bring some earplugs! The superior room was large and the bed was very comfortable. Friendly staff and an amazing breakfast!
Stayed in May 2024
Reviewed: 25 May 2024
Tracy
AustraliaThe bathrooms were a little small but the shower pressure was good.
The size of the rooms, friendly staff, location and price
Stayed in May 2024
Reviewed: 24 May 2024
Leick
United StatesThe rooms need some updating - a fresh coat of paint in the ceilings and trim areas would make a big difference in the appearance.
Very centrally located in Old Town and near many restaurants and shopping and only a 10-15 minute walk to the train station. The hotel was very clean and the staff quite welcoming, friendly and helpful. We also loved the lobby/library area where you could rest, have espresso and relax. Breakfast was also delicious!!
Stayed in May 2024
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