Exceptionally well-managed property, the owners are present and watching all aspects of the functioning of the hotel. Rooms are beautifully decorated and maintained in a prestine way. Very good helpful staff. The shuttle bus was always availalbe as we needed it (the train station is quite far from everything in Pontresina). Waiters in the restaurants - for breakfast - and in the Trattoria were exceptional at their jobs.

Stayed in September 2024

In a quiet area surrounded by nature. Great home base for all the Engadin activities. Staff were very helpful. We appreciated the on site mountain bikes.

Stayed in September 2024

Location, Food, Staff, Decor, It's like being in a wonderland.. Nearest Station Surovas is off a small hike with magical stream makes it more unbelievable..

Stayed in September 2024

Nothing, everything was perfect

Everything about this hotel had a 5 star feel about it, the facilities were excellent and the staff couldn’t be more helpful.

Stayed in July 2024

Nothing. The service and delivery were excellent

Breakfasts were comprehensive and varied.

Stayed in June 2024

-

Property is amazing. Friendly staff, gorgeous castle in which basically hotel is integrated. Restaurant was terrific. The whole journey was compared by feelings like coming to a very good and hospitable friend

Stayed in February 2024

Make sure in double beds to say you want one mattress, we had two which always led to us sliding apart

Excellent hotel, great value for Engadin, superb staff incl. personal welcome by Ms. Walther

Stayed in April 2024

The Hotel combines the architectural beauty of a 19th century palace hotel and the taste and carefulness of the family that runs it. It does make a difference when the owner personally welcomes you while you take an apero in the hall of the hotel. My tastefully designed room had a wooden floor (🙏🏻) and was obviously recently renovated. The Spa is nice and the dinner was delicious. I will come again.

Stayed in March 2024

Wonderful stay, great staff, beautifully designed spaces, clean and comfortable, good food, great breakfast, super dog friendly. Exceeded our expectations across the board.

Stayed in February 2024

Nothing

Everything. Staff, rooms, facilities.. Can't tell how much we liked it.

Stayed in February 2024

No available lockers for ski equipment. All were taken or broken. The suite was a bit crowded, so next time we might try out two rooms for us adults and our teenagers.

Very friendly, welcoming host. Very helpful and flexibel also when it comes to special needs or requests. We explicitly loved the food - at breakfast and dinner. That was amazing!

Stayed in February 2024

Having to leave after 1 night as we were travelling onwards to another location.

Exceptional property that oozes class opulence and sophistication. Cosy rooms fantastic food and staff where everything is accommodated with a smile. A nice touch also by both owners to introduce themselves and make sure everything is to your liking . A quality hotel in a quality location will definitely be back

Stayed in February 2024

Very good hospitality. Very clean All hotel guests are also nice and good atmosphere.

Stayed in February 2024

Small gym 😩

Great family owned hotel with incredible amenities and spa and really good personal taking care about their guests.

Stayed in February 2024

Nothing

Everything! It’s just exceptional. The service from the staff, the property itself, the rooms, the bar, the spa areas, the food. We were there for the Glacier Express from St Moritz to Zermatt so we only stayed one night, which we now regret. We were picked up from St Mortiz train station by the hotel, and when we got there, the receptionist showed us around the hotel explaining it all. We get there in time for afternoon tea and cake which was serviced by the waiters in the lobby bar while the pianist played. Later we went to the spa and pool which was a great facility to have, and great quality. Afterwards, we got ready for dinner, with tremendous amenities in the bathroom such as a foot mask and hand creams. We at at La Trattoria, which was a lovely meal (and actually reasonably priced for such a fine hotel), but before our reservation, had drinks in the bar (again with pianist). Even though the stay so far was amazing, best was yet to come in the form of breakfast the following morning. Such an amazing hotel stay, sad we only stayed one night, but we’ll be back!

Stayed in January 2024

nothing

The hospitality, the main hall, my room view and the SPA was exceptional.

Stayed in December 2023

Nothing

Felt like a luxury hotel from an Agatha Christie novel of the 1920s. Traditional, but not stuffy. Great decor, attentive staff, sunny balconies, nice spa and massage. You can the owners really care and the staff seem happy to be there, extremely well run, I looked forward to my return.

Stayed in October 2023

Very friendly and helpful staff, a quiet room with a great view, a delicious breakfast, and train and bus connections in any direction. A good place for vacation.

Stayed in August 2023

An absolute delight with the most friendly, charming and courteous of staff whom catered all our requests including last minute restaurant booking for 8 people! The hotel oozed warmth, character and class.

Stayed in August 2023

I will bring my own tennis balls next time ... and location is nice but not in St. Morritz

Heritage property, family run, great staff and the owners are present and very personable

Stayed in July 2023

Nothing, it was perfect the way it was!

A fabulous hotel, full of old world charm and in a wonderful location. The staff were so friendly and accommodating, nothing was a problem and every request was greeted with a smile. A lovely mix of 5 star service with a friendly, family touch. One of the best hotels we've ever stayed in!

Stayed in August 2023

Super friendly staff and very clean and luxurious.

Stayed in July 2023

My family and I had a great time at the Walther. There was really not much to dislike. The room cleaning was very attentive altough we had twice to ask to come clean the room in order for us to let pur dog in the room. But nothing worth mentioning.

The Hotel is amazing with beautiful ddcorations. The staff is always friendly and very caring. They get to know your likings and are so forthcoming. Every afternoon you can get cake and tea in the salon. The Spa facilities are very nice and clean. The food is amazing. I really liked how the owner Mr. And Mrs. Walther regularly came to ask if everything was in order. They are super friendly to dogs and even prepared a bed for our dog.

Stayed in April 2023

Flawless

Beautiful hotel, clean, stylish, delicious food, professional/knowledgeable/welcoming/friendly staff, great facilities

Stayed in April 2023